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About this property

Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is located steps from famous 5th Avenue and its cafeterias, shops and nightclubs. Free WiFi is available throughput. All units are air conditioned and include a seating and/or dining area, equipped with a flat screen TV. Some units also have a kitchen, fitted with a toaster. All rooms come with a balcony, hammocks and some have partial sea views or garden views. There is a variety of drinks offered at an extra cost. Spa services and a tour desk are available. Playa Palms Beach Hotel is about 60 minutes’ drive from Cancun International Airport.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.0

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental


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Availability

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Room Type
Number of guests
 
1 queen bed
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
Bedroom 1
1 king bed
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Manuel
    United States United States
    It was in a great location on Quinta Avenida. Everyone was great it was only an 18min drive to Xplor. ADO station is only a ten minute walk. Loved everything!
  • Gordon
    United States United States
    Very friendly staff, if I am every back here I will try my best to book here again.
  • Valentina
    United States United States
    We enjoyed the balcony with the sea view and the location (close to the center but away from the noise)
  • O'connor
    United States United States
    This is a lovely little gem in Playa Del Carmen. It's got an amazing beach location and there was never any need to fight for a chair. The pool and courtyard are gorgeous. Our room was really spacious and the balcony and hammock were a very...
  • Arup
    United States United States
    Great location - very close to the pedestrian 5th ave . Room was clean, and comfortable.
  • Elisabeth
    United States United States
    Gorgeous architecture and the most authentic vibe, from the sidewalk through the courtyard to the pool with the beach literally steps further, and the charmingly, if intimidatingly, tightly spiral staircase corridor up to my room. I was in a...
  • Beverly
    United States United States
    Went with my sis for her birthday. Asked if they could decorate the room for her birthday and they did. It was so cute. She loved it. Breakfast is amazing. A lot of food. We ended up getting one for both each day. It close to 5th ave but you don’t...
  • Rosa
    United States United States
    The property was nice, the problem was all the seaweed right next to the hotel.
  • Natela
    United States United States
    It was very clean, smaller hotel with 39 rooms, so it means it was quiet. Access to the downtown was 2 minutes walking up the street to 5th Ave. nice continental breakfast which you can add to.
  • Taya
    United States United States
    Staff and ambiance were great. Thebeach that is accessable from the property is not great. No real beach area, mostly a boat parking lot. But it's close to shopping and restaurants. There is a very nice beach up the street but if you want to...

Hotel area info

Amenities of Playa Palms Beach Hotel

Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
  • Private beach area

Bathroom

  • Toilet
  • Hairdryer
  • Shower

Outdoors

  • Beachfront
  • Private beach area
  • Balcony
  • Garden

Kitchen

  • Coffee machine
  • Toaster
  • Microwave
  • Refrigerator

Activities

  • Beach

Media & Technology

  • Cable channels
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Tour desk
  • Laundry
    Additional charge
  • Airport shuttle
    Additional charge
  • 24-hour front desk

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Fan
  • Family rooms
  • Non-smoking rooms

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach umbrellas

Spa

  • Beach umbrellas
  • Beach chairs/Loungers

Languages Spoken

  • English
  • Spanish
  • Russian

House rules

Playa Palms Beach Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Playa Palms Beach Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Playa Palms Beach Hotel