Thompson Playa del Carmen Beach House, part of Hyatt
Calle 8 y Playa S/N, Centro, 77710 Playa del Carmen, Mexico – Excellent location - show map
Excellent location — rated 9.1/10! (score from 162 reviews)
Real guests • Real stays • Real opinions
Great Location. Bar and restaurant services are not up to par for such a spectacular hotel

- Sea view
- Pets allowed
- Outdoor swimming pool
- Free WiFi
- Terrace
- Balcony
- Air conditioning
- Private bathroom
- 24-hour front desk
- Daily housekeeping
Situated in Playa del Carmen, Thompson Playa del Carmen Beach House, part of Hyatt features air-conditioned rooms with free WiFi throughout the property. The resort has a year-round outdoor pool, fitness centre, and guests can enjoy a meal at the restaurant. Each room is equipped with a flat-screen TV with cable channels. Some units feature a seating area for your convenience and views of the sea or pool. Every room has a private bathroom with bathrobes, slippers and free toiletries. Guests will have access to Yoga rooftop classes every morning, Tequila or Mezcal tasting, daily bottled water and Mexican candies at turndown and a faster WiFi connection. ADO International Bus Station is 600 metres from Thompson Playa del Carmen Beach House, part of Hyatt, while Playa del Carmen Maritime Terminal is 800 metres from the property. Cozumel International Airport is 20 km away.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Parking
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Breakfast
Categories:
See what guests loved the most:
- Alvaro
Canada
“Great Location. Bar and restaurant services are not up to par for such a spectacular hotel” - Karam
Syria
“Overall was good. Will definitely stay there again.” - Klaus
Austria
“Aside the fact, that it is overall a wonderful location, a chilling place and with very friendly staff, we find it worth mentioning, that the hotel mgmt let us cancel the last night (although booked and already paid) due to a very bad health...”
Property surroundings
Restaurants1 restaurant on site
- Restaurant #1
- CuisineMediterranean
- Open forBreakfast • Brunch • Dinner
Resort facilities of Thompson Playa del Carmen Beach House, part of HyattGreat facilities! Review score, 8.5
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Parking
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Breakfast
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Shared bathroom
- Bathrobe
- Hairdryer
- Shower
- Wardrobe or closet
- Alarm clock
- Pool view
- View
- Outdoor furniture
- Beachfront
- Balcony
- Terrace
- Sofa bed
- Drying rack for clothing
- Clothes rack
- Live music/performanceOff-site
- Happy hourAdditional charge
- Bike tours
- Beach
- Sofa
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Video
- CD player
- Radio
- Telephone
- TV
- Pay-per-view channels
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Parking garage
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Pet basket
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Private entrance
- Laptop safe
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Pool with view
- Shallow end
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
- Fitness
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Fitness centre
- English
- Spanish
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Cash
Thompson Playa del Carmen Beach House, part of Hyatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
*Yoga: Rooftop Yoga each morning at 7 hrs. Vinyasa Yoga Monday through Thursday, and Sun Power Yoga from Friday through Sunday.
*Tequila or Mezcal tasting: This will take place at the Beach House Pool Bar at 18 hrs, featuring different types of Tequila Herradura (Reposado, Añejo, Blanco, Ultra).
*WiFi: Current speed of the complimentary connection is 3MB.
*Daily bottled water: Every guest will have 2 bottles of Thompson Water at the turndown.
Thompson Playa del Carmen offers registered guests (for four or more nights of paid stays, and up two guests per room) on-site complimentary Antigen COVID-19 testing (restrictions may apply). Tests are compliant with updated U.S. travel requirements (which include proof of a negative Covid-19 test result, taken within three days of a return flight to the U.S.). To schedule your test, please contact our concierge team.
*Turndown: Chef prepares 4 different types of Mexican candies (alegria de pepita, alegria de amaranto, cocada & traditional chocolate chip cookie)
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
Please inform Thompson Playa del Carmen Beach House, part of Hyatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Thompson Playa del Carmen Beach House, part of Hyatt
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Thompson Playa del Carmen Beach House, part of Hyatt is 450 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Thompson Playa del Carmen Beach House, part of Hyatt is from 15:00, and check-out is until 12:00.
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Room options at Thompson Playa del Carmen Beach House, part of Hyatt include:
- Double
- Suite
- Quadruple
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Thompson Playa del Carmen Beach House, part of Hyatt has 1 restaurant:
- Restaurant #1
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Thompson Playa del Carmen Beach House, part of Hyatt offers the following activities / services (charges may apply):
- Fitness centre
- Beachfront
- Beach
- Live music/performance
- Fitness
- Bike tours
- Swimming Pool
- Public Bath
- Happy hour
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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The nearest beach is just 50 yards from Thompson Playa del Carmen Beach House, part of Hyatt. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at Thompson Playa del Carmen Beach House, part of Hyatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.