JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
- City view
- Swimming pool
- Free Wifi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safe
About this property
With elevated views of the city and located right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel features an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 0.6 mi away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 11 mi away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness center and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Family rooms
- Non-smoking rooms
- Free parking
- Fitness center
- Restaurant
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
Sustainability
GSTC CriteriaCertified by: Bureau Veritas
Guest reviews
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Guests who stayed here loved
- Liew
Singapore“Location, so many eateries nearby, stone throw away to orchard road. Quiet room, no noise of traffic.” 
Julio
Spain“Staff was very nice. They let us do the check-in way earlier than allowed. The pool was great.”
Jonah
Philippines“Managed by Shangri-La, it did not disappoint our expectations. The hotel location is prime, with a dedicated lift inside the mall / Somerset MRT station underground labyrinth (quite easy to find once you get oriented). Check-in was simple and...”- Stephen Philippines“Accessible to the MRT; elderly friendly facilities”
- Dávid
Hungary“The location, the pool. The breakfast was SUPERB, every staff member is a true professional.” 
Almin Philippines“The location is absolutely fantastic. Being able to step right into Orchardgateway mall (there are other surrounding malls too) and having the Somerset MRT station literally downstairs made exploring Orchard Road and the whole city incredibly...”- Paul
United States“Great location. High standards of rooms. Rooftop pool n bar.” - Stefanus
Indonesia“Perfect location for vacation with family. Connected to the shopping mall and close to MRT station.” - Bryan United States“Everyone on staff was extremely helpful and friendly. The pool is amazing, and we made sure to take a break from sightseeing to enjoy it.”
- Sarah
Australia“The location is perfect, so close to shopping, restaurants and transport. The breakfast was lovely everyday and had a fantastic view of the city, especially at night out on the rooftop pool, the view was beautiful.”
Hotel area info
Restaurants
- Makan@Jen
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceModern
Amenities of JEN Singapore Orchardgateway by Shangri-La
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Family rooms
- Non-smoking rooms
- Free parking
- Fitness center
- Restaurant
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
Bathroom
- Toilet paper
- Towels
- Guest bathroom
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
View
- View
Outdoors
- Sun deck
Kitchen
- Electric kettle
Room Amenities
- Clothes rack
Activities
- Bicycle rental
- Happy hourAdditional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
Front Desk Services
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child servicesAdditional charge
Cleaning Services
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/Photocopying
- Meeting/Banquet facilities
Safety & security
- Safe
General
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Wake-up service
- Car rental
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Outdoor swimming poolFree!
- Open all year
- Pool with view
- Pool/Beach towels
- Pool bar
Spa
- Fitness center
Languages Spoken
- English
- Hindi
- Japanese
- Korean
- Malay
- Chinese
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
