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Ace Hotel New York, a 4-star hotel located in the vibrant city of New York, offers a range of attractive facilities. Guests can enjoy the convenience of a fitness centre, an ATM machine, and a concierge service. The property also features a nightclub, a coffee shop, and a restaurant. Additional amenities include facilities for disabled guests, a hairdresser/beautician, and rooms suitable for guests travelling with children. The hotel ensures a comfortable stay with full-day security, room service, and free WiFi throughout the property. The units at Ace Hotel New York are well-equipped to ensure a comfortable stay. All units feature air-conditioning, a hairdryer, towels, bed linen, and a clothes rack. Guests can also make use of the clothing iron, bathrobes, and ironing facilities provided. Each unit comes with a minibar, a private bathroom, and a flat-screen TV. Some units offer additional amenities such as a baby cot, a fridge, a work desk, a seating area, and a sofa. Guests at Ace Hotel New York can participate in a variety of activities such as ice-skating and boating. The hotel is conveniently located near several landmarks including Madison Square Garden (less than 1 km), Penn Station (11-minute walk), Macy's (600 metres), and the Empire State Building (500 metres). Other nearby attractions include Bryant Park (1.2 km), Flatiron Building (600 metres), and Grand Central Station (1.5 km). The nearest airport is LaGuardia, located 12 km away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in New York, this hotel has an excellent location score of 9.2

Breakfast info

American

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.2
Comfort
8.3
Value for money
7.3
Location
9.2
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Martin
    United States United States
    Location. Staff was helpful. Room was very clean. Bathroom was nice.
  • Chris
    United Kingdom United Kingdom
    Unique stylish place with an old timey charm and humour, the staff were super helpful and welcoming, really great place. Nice touches like the radio being on in the room when you first go in really make you feel at home. Sits practically at the...
  • Tiina
    Canada Canada
    Excellent staff. Friendly & patient. Very accommodating.

Hotel surroundings

Restaurants
6 restaurants on site

  • Koloman
    • Open for
      Breakfast • Dinner
  • Lobby Bar

    No additional info available

  • Stumptown Coffee

    No additional info available

  • Juice Generation

    No additional info available

  • Black Seed Bagel

    No additional info available

  • Milk Bar

    No additional info available

Facilities of Ace Hotel New York

Most popular facilities
  • Free WiFi
  • Parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 6 restaurants
  • Room service
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Bathrobe
  • Hairdryer
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live music/performance
  • Temporary art galleries
  • Nightclub/DJ
Media & Technology
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
    Reception services
    • Invoice provided
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Express check-in/check-out
      Additional charge
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Barber/beauty shop
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service
    Wellness
    • Fitness centre
    Languages spoken
    • English

    House rules

    Ace Hotel New York takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    US$51.64 per child, per night
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    US$51.64 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 21

    Pets

    Pets are allowed on request. Charges may be applicable.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Discover American Express Ace Hotel New York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note, a refundable deposit will be pre-authorised at the time of booking.

    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

    Guests under the age of 21 can only check in with a parent or official guardian.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Ace Hotel New York

    • The prices at Ace Hotel New York may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Ace Hotel New York is from 15:00, and check-out is until 12:00.

    • Ace Hotel New York offers the following activities / services (charges may apply):

      • Fitness centre
      • Live music/performance
      • Temporary art galleries
      • Nightclub/DJ

    • Ace Hotel New York is 1.6 miles from the centre of New York. All distances are measured in straight lines. Actual travel distances may vary.

    • Ace Hotel New York has 6 restaurants:

      • Milk Bar
      • Koloman
      • Black Seed Bagel
      • Stumptown Coffee
      • Lobby Bar
      • Juice Generation

    • Room options at Ace Hotel New York include:

      • Double
      • Triple
      • Twin