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About this property

Modern Comforts: Muse Hanoi Serenity Suites in Hanoi offers a recently renovated apartment with free WiFi, air-conditioning, and a kitchenette. Each unit includes a private bathroom, washing machine, and balcony with city views. Convenient Facilities: Guests benefit from a elevator, housekeeping service, family rooms, express check-in and check-out, tour desk, and luggage storage. Additional amenities include a TV, sofa, and parquet floors. Prime Location: Located 16 mi from Noi Bai International Airport, the property is near Vincom Center Nguyen Chi Thanh, Vietnam Fine Arts Museum, and Hanoi Temple of Literature, each 1.2 mi away. An ice-skating rink is also nearby. Guest Satisfaction: Guests appreciate the room cleanliness, attentive staff, and convenient location.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.1)


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 queen bed
1 queen bed
or
2 twin beds
2 queen beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Area info

Amenities of Muse Hanoi Serenity Suites

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Elevator
  • Air conditioning

Parking
No parking available.

Internet
Wifi is available in all areas and is free of charge.

Kitchen

  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Bedroom

  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV

Room Amenities

  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Carpeted
  • Ironing facilities
  • Iron

Outdoor & View

  • View

Building Characteristics

  • Private apartment in building

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out

Cleaning Services

  • Daily housekeeping

Miscellaneous

  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms

Languages Spoken

  • English
  • Vietnamese

House rules

Muse Hanoi Serenity Suites takes special requests – add in the next step!
Check-in
From 2:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of VND 1,000,000 is required on arrival. That's about $38. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
VND 400,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Accepted payment methods
VisaMastercardJCBUnionPay debit cardUnionPay credit cardDebit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 6:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please inform Muse Hanoi Serenity Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.

A damage deposit of VND 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Muse Hanoi Serenity Suites