Hotels in Hakuba Ski, Japan

This is a great hotel if you want to socialize. The owners, Andy and Senae, are both very outgoing and interact with the guests. A living room has seating, a great massage chair, and a warm fireplace, all of which encourage the guests to socialize with each other. There is also a bar and breakfast area. The hotel is convenient to the Hakuba ski resorts, onsens, and to many restaurants.

The hotel staff were MORE than helpful and seemed to genuinely care about making our stay more comfortable. It is Very close to the Gondola to Hakuba Ski fields. Short walk. The family room was ample for a family of 4 adult and one Child. The staff have good English and Communication skills. AND they pick you up and drop you at the station Thinking about skiiing in Japan. JUST GO! .

Amazing stay at this family run Ryokan. Centrally located in the Hakuba Valley and within walking distance to Happo-one ski hill. Staff was friendly, room was clean, and food was delicious.

Family-owner was super friendly & helpful! Chef even cooked different breakfast for different days! Arigatou gazaimasu

We ended up paying the little bit extra for the Premier Grand floor which gives you access to the lounge each day. Firstly, you are treated like royalty from the moment you walk in. Heading to the 45th floor for check-in. They’ll be able to help with anything you need during the stay. The room and amenities are amazing, even down to the quality of soaps etc. They provide a phone for you to use throughout the trip which includes local and international calls and data. Very handy for working out train times, platforms and directions. The club lounge is open for afternoon tea and canapés/drinks each day. The canapés were excellent (prawns, scallops, cheeses etc., they were topped up regularly and included a range of local and international beers, high quality spirits and provides an awesome spot to view the city which you’re enjoying these. We’ll definitely stay here again.

For the view and buffet dinner is fantastic

Very friendly owners. They helped us to inquire when the trains were halted due to snow. Lovely breakfast each morning. And we had dinner one night which was delicious. About 10mins walk from Kamishiro St. or to Escal Plaza. There is also some restaurants just up the road.

We just love it. Very pleasant and peaceful

We spent 4 days at Log Cottage Epoch as a group of 10 booked in for lodge E. We had messaged Toshi (^^) ahead of arrival at the bus terminal so when we arrived, he wasn't too far off from pickup. First of all, Toshi is AMAZING. Super responsive, thoughtful and always ready to provide help with anything. Definitely recommend using whatsapp with him. There were numerous trips to ski resorts, restaurants, onsen just to name a few and he was always happy to oblige and come up with solutions where better ones existed. Not only that, he had discount coupons etc handy for us too where available. We're a bunch of guys who, on a few occassions messaged him late in the evening, and he was ready to respond (as unreasonable as it was). One of us broke our glasses and he provided superglue for a quick-fix easy and no questions asked. In terms of the accommodation, the lodge had ample space for the 10 of us. We had 2 tatami rooms where 5 people were able to sleep comfortably. There was a central living area where we were able to more than comfortably spend time as a group and then an upstairs loft which we used as an overnight gear drying station after a day at the snow. Kitchen, while small was enough for all of us - some things were difficult to find but not a big deal. Potentially, 2 toilets and 2 showers were not enough for us but going to onsen just about every night meant we didn’t need these much at all. We had the Japanese breakfast here for 2 mornings. These were awesome and we received white glove service from both Toshi and Mayumi. Highly recommended. Fed us well for skiing / snowboarding. Epoch also had 2 private onsen you can book. We booked both for our group one evening. Again, highly recommended for a very hearty, and cozy experience. Super convenient to just walk next door for a great onsen experience. Overall, our stay at Log Epoch was GREAT! The customised and personal service was super appreciated.

Nothing. Probably one of, if not the worst hotel I have ever stayed at. I was very happy Booking.com helped me to get out of this place. The owner/front desk speaks no English at all and wasn’t very happy with us overall. I really can’t say much. Got in late. Woke up to eat and ski and then left ASAP. Didn’t shower or Onsen but those were available.

the public onsen was great! house was clean and kitchen was well equipped!

the owners are beautiful, friendly people who treat you like family. they mix jananese with western food, so theres always something youll like. the shuttle bus is a 30 second walk away. the rooms were comfortable, we had an amazing experience and would definitely stay there again!

The staff were extremely helpful, the location excellent, and the chalet was perfect!

The location of the apartment is just perfect, close to all restaurants and hiking, skiing locations. Besides the host Ian is exceptionally friendly and doing everything to make your stay enjoyable! I have rarely met hosts that make such great efforts for their guests!

Excellent location. Friendly owner and staff. Comfortable

It was located within a few minutes walk from the Happo bus terminal with many nice restaurants nearby. Jason is a very nice host and us a warm welcome on the first day. The house is super clean with many useful amenities . There are 3 bathrooms and therefore it allows up to 8 ppl to stay comfortably which is super good value for money. There is a bbq site. I highly recommend ppl especially families to stay there if Tory visit hakuba.

Location , service and accomadation

Great staff excellent cooks you can eat dinner at the Penke bar - very cosy and comfortable we would definitely book to go there again it totally made the holiday so great having fantastic location

great location, great room cleanliness, perfect service