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Great Staff and very clean room. They also have a air purifier in the room. Maybe it's just me but when you walk into a hotel room and there is a faint smell of cleaning products it makes me instantly smile looking the room is clean!!!!!!

DO NOT STAY HERE! My room had the ceiling paint chipping right over the bed and when I brought it to the staff attention they downgraded us to an even worse room, you couldn’t close the shower curtain to shower, the bathroom door was damaged, the beds were old and the bottom edges were sticking out, the hotel doesn’t look anything like the pictures, terrible experience.

We Like how clean the room was. We Were able to order from the hotel bar for dinner, some pizza, chicken wings. The indoor pool having the hot tub. Loving the 24 hours Coffee. Loving to have breakfast. The breakfast Schedule is a little bit early 6:30 AM to 9:30 AM. Until 10:00 AM on weekends. That was a little bit challenging, but it was OK.

This hotel is perfect for vacation in the Poconos. Price in great. This hotel is located close to everything you would want on vacation. The shopping mall is 5 minutes drive. aThe groceries @ restaurants are 2mins drive. The brand name outlets is 7mins drive which has 100 outlets brand like coach to Columbia. All you can eat restaurant is literally 2mins drive and a 24hrs grocery with a beer garden and wine for sale. There is a winery , Mountain View vine winery just 10mins drive away the ambiance is awesome. Great wine tasting and a lot of Mountain View. Very Romantic and relaxing. Bushkill fall and Delaware water gap very close. Impeccable location for this hotel. The staff is very pleasant, especially Rennie. I had a problem with my room on the first floor which was a muggy smell and in my booking I had requested a second floor room. She immediately took care of that and got me a microwave for the room. I couldn’t ask for a better customer service. The next day the 6/27/19 my room was not touched up by housekeeping. I spoke to Rennie and she apologized and gave me fresh towels. On 6/27/19 I spoke to house keeper Carmen. She took care of my room without hesitation. Customer service is very important in a business and there will always be short comings but when it is handled in a respectful and apologetic manner, it means a lot to the customer. That was delivered by Rennie and Carmen. The hotel has a bonus of a restaurant and bar. Amazing. The lobby has kids games and the continual breakfast was fabulous. The best indoor pool was very relaxing. The only recommendation is , on the door tag it should note if you need housekeeping Service. Fantastic hotel. Safe as well. I definitely will stay there again.