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About this property

Eurostars Hacienda Vista Real is an elegant property located in Playa del Carmen. The facility offers tropical gardens, lakes and a golf course within the Playacar gated community. The passengers ferry to Cozumel is located 12 minutes' drive away. The accommodations resembles an old Mexican hacienda boasting a characteristic Yucatan style. Guests will enjoy of an outdoor pool, and of a restaurant set by the pool area which specializes in characteristic Mexican dishes like fajitas, guacamole and chilaquiles. Guests will be able to explore the popular touristic spots located near Eurostars Hacienda Vista real, like Xcaret Eco-Theme Park located 15 minutes' drive away, or stroll around vibrant 5th Avenue, which offers shopping malls, restaurants, bars and local art crafts shops. Cancun can be reached in a 45-minute drive.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Eurostars Hotels
Hotel chain/brand
Eurostars Hotels

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 full bed
2 full beds
2 full beds
2 full beds
and
1 sofa bed
2 full beds
and
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Bioscore
    Bioscore

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Ronndobandss
    United States United States
    Great attentive staff along with beautiful rooms at a great cheap price
  • Belinda
    United States United States
    Love the architecture and gardens. Lush vegetation. Nice breakfast.
  • Williams
    United States United States
    Pristine and beautiful and quiet! Great pool and breakfast.
  • Gabriel
    Israel Israel
    Beautiful hotel, looks like staying in a Maya's palace
  • Klaus
    United States United States
    The grounds, staff and service were most excellent
  • Jorge
    Puerto Rico Puerto Rico
    Very nice and next to the lake with comfortable beds and super attentive employees!!
  • Susman
    United States United States
    This was the best hotel I have been during my stay in the Cancun-Tulum area. The breakfast was wonderful, with lots of options, very comfortable sitting area, so I could have my breakfast while joining a work meeting (internet worked perfectly)....
  • Leticia
    United States United States
    I LOVED OUR ROOM IT HAD A VERY COMFORTABLE BED, GREAT SHOWER AND A/C. THE STRUCTURE OF THE HOTEL WITH THE PILARS, HUGE PALAPA OVER LOBBY AND STAINED GLASS WINDOWS WITH LARGE SHELL DECORATION OVER HEADBOARD AND MIRROR IN BATHROOM. THE PEACE AND...
  • Gabriel
    United States United States
    Espectacular hidden hacienda , felt like paradise. The architecture and landscaping were exceptional
  • Nayeli
    United Kingdom United Kingdom
    The staff is helpful, professional and friendly. We got some good recommendations on what places re worth visiting in the area. The hotel is surrounded by green areas, we saw wild animals during our stay. Relaxing and comfortable stay

Hotel area info

House rules

Eurostars Hacienda Vista Real takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
Check-in is only possible for guests between 18 and 18 years old
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

American breakfast and pool bar hours are limited. Contact property for details.

Please note that the sauna and the hottub at the Spa will be temporarily closed due to renovation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eurostars Hacienda Vista Real of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Eurostars Hacienda Vista Real