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Eduardo is a great host Nice views Quiet location High quality rooms/studios Nice pool

Large room with Atlantic view. Very kind young staff.

Fantastic location facing the sea with a private balcony to watch the sunset. The pool was a delight after hiking all day and although it's not heated, it was clean and refreshing. The beds are the most comfortable we've ever had! Our room was quiet and there was zero noise from anywhere in the hotel. The aircon was a bonus too. Delicious breakfast! Fruits, pastries, cooked meals if required and a fantastic selection of fruit juices, tea and coffee to help yourself to. Exceptional food throughout our stay - from both the evening buffet meal (we paid extra for) and the 'snack' bar (which was excellent too, just better for us as we didn't need three courses). Incredibly helpful and friendly staff who always wanted to please!

Incredible grounds, well kept, almost like a small botanical garden. Lovely staff, good food

Enjoyed everything, except the whirlpool.

A place right in the center of the main street of the village. Very welcoming staff and helpful with any request. They also helped me organize a small family event and made sure everything was to my satisfaction. Very friendly people

The breakfast The dinner The room was amazing

Breakfast was ASTOUNDING. Great people and service.

The hotel is located in a magic area in between the mountains, the view is amazing. We had a great view from our room, very big terrace with a table and chairs. The reception staff was very helpful and professional. Unfortunately we didn’t have time to use a swimming pool area facilities.

Room view, friendly staff, breakfasts good.

This was my first experience with Pestana, and I honestly could not have wished for a better introduction to the brand. I have stayed in many hotels over the years, and Pestana Royal is genuinely one of the most guest-focused and service-oriented hotels I have ever experienced. The hotel itself is excellent: spacious grounds for Madeira, several swimming pools, a tennis court, comfortable rooms and very good food. I especially appreciated the relaxed dining schedule — even if you miss breakfast, brunch starts immediately afterwards, so there is almost always something available to eat. This is incredibly convenient when travelling with children. But what made our stay truly special was the team. We often travel for our children’s birthdays, and I usually ask hotels if they can arrange a small surprise. Over the years, we have stayed in many very good and quite expensive hotels, but I can honestly say that I have never experienced this level of personal attention and responsiveness anywhere else. What Pestana Royal did for my daughter’s 5th birthday genuinely exceeded all my expectations. They prepared balloons and a birthday cake, and the Guest Relations Manager even personally bought her a beautiful present. The cake, the gift and all these thoughtful birthday surprises were provided at no extra charge, which made the gesture even more touching and unexpected. I had never experienced anything like this from a hotel before. My daughter was absolutely delighted and played with her new doll throughout our entire stay. Beautiful facilities matter, but what really makes a hotel memorable is its people. The team here made us feel genuinely cared for. Thank you for making our daughter’s birthday and our stay so special. We would absolutely love to return and wholeheartedly recommend Pestana Royal

It was our first time in all-inclusive hotel for our honeymoon. Staff was very friendly. We really appreciated that they took our room preferences into consideration and also left us as a gift bottle of champange and nice note on our arrival which made our day. Room itself is spacious, bed was comfortable, having fridge and bidet was nice and view from balcony is amazing. We slept really well to the backround noise of waves on beach. Food was great and diverse, with something different everyday and large choice of main meals. Our favorite were Madeira nights with local dishes. There was decently wide choice of drinks both alcoholic and non alcoholic as well as cocktails. Entertainment was organised every night, we enjoyed live music. Outdoor terrace is lovely. And right outside is long promenade by the beach. Location is great, we rented a car and its under 1 hour to get anywhere else on the island. Parking spots are not reserved but we had no issue finding a free spot during our 8 day stay.

It was our first time visiting Madeira, and we were pleasantly surprised by the experience. Although we unfortunately missed dinner on our first night, the young gentleman at reception welcomed us warmly with an aperitif and kindly informed us that dinner had been arranged for us in our room. It was exactly what we needed after our journey. Our room was well-suited for three people, with two comfortable beds for my wife and me, and an additional bed for our daughter. Both breakfast and dinner were delicious, offering a wide variety of options to choose from. The hotel grounds were absolutely beautiful—immaculately clean, with an abundance of vibrant plants and flowers creating a truly lovely atmosphere.

They were so kind and help for any problem, always with big smile

Everything and adults only option is a blessing.

The room overlooked the bay. We were on the ground floor so lots of people walking by but that didn't bother us. The staff were so friendly, the breakfast was amazing, buffet style, sitting outside overlooking the bay. We ate in the restaurant one night and is was a delicious meal. The rooftop pool and sunbeds were wonderful and the reception staff were so very helpful.

I was looking forward to staying at this place - and It didn’t disappoint me! Stylish, modern, great architecture perfectly built-in the surrounding nature, featuring cool colorful details. The room was great, the view - amazing! I liked the outdoor pool a lot, as well as hot tub with 180* view on the ocean. I also spotted try yoga studio there - will try next time. The staff is very friendly and helpful, check-in and checkout are quick and smooth. The breakfast is amazing, featuring buffet and menu.

Everything was good and the staf very kind Nice swimming pool Great breakfast

Great breakfast, lovely pools, very friendly staff

Nice mountain hotel. Rooms were clean and had great views from the balcony. Dinner and breakfast buffet was ok too. It was a perfect stop for our GR1 hike to relax and refresh.

The location was fantastic. Facilities also. The staff they ware very nice and always open to help. The room was big, kitchnet was the best. Very clean, very calm. New and innovative.

Great breakfast, huge space everywhere, staff friendly and nice. Paking place very close.