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Everything was perfect. It was the best hotel that I stayed in during my two-weeks holiday in Portugal. As other reviewers have mentioned, the beds are super comfortable. The location is right in the centre of Porto, within walkable distance to the main attractions. Some of Porto's best restaurants are around this hotel as well. The breakfast buffet was amazing, with berries, smoothies, tasty pastries and cakes. Everything was fresh and tasty. Special thanks to staff members for being friendly and nice.

It was my favourite Stay on our trip through Portugal! It felt like an Oasis in the middle of the city, and when you're at the Hotel you can't really believe how close you actually are to the city centre. The garden and the pool really gave it a very special and calm vibe. The staff was also very nice and super helpful and made us feel very welcome. There's a wine bar right outside the venue with excellent wines and a cool atmosphere. I would definitely return and recommend this place 100%.

It was one of the most beautiful and quality stays on this trip thrue Portugal. Let's start at the beginning - the staff is very friendly, respectful and understanding. The hotel is extremely beautiful, the rooms are fantastically super beautiful with a slightly special design. The beds were so comfortable that I left her in the morning with a tear in my eye. Bed linen, top quality 5 star hotel. Breakfast above average. Not to mention the terrace at the top of the hotel with a nice view.

For my first time at a hostel as a solo traveller it was a really nice experience. The best part was the evening welcome drinks organised for guests which was a great opportunity to meet some really nice and friendly people who were also travelling around Portugal. Additionally, the hostel is located in a perfect location as you are able to walk to the vast majority of tourists sites and it is very well connected to bus and metro stops. Great value for money.

The location was great and staff very friendly and helpful. The breakfast was not nearly as good as what we’ve had at other hotels in Spain and Portugal. The ‘windows’ were covered with a plastic film, for privacy, I assume , but only opened from the top a small amount, so you could not see out, tho they opened into an air shaft that transmitted noise from other rooms, and you couldn’t see what the weather was like. It made the rooms feel dark.

I got the room at the top and the view was just spectacular. best view in the city. I could see the river, the Dom Luis bridge, the Se cathedral and all the port houses from my room. the bed and pillows were super comfy and the room was beautiful and clean. the owner is super sweet warm and welcoming and this was my best stay in Portugal. also it is in the towns center and 5 mins walking distance from most of Porto’s attractions

Our luggage was lost on the way to Portugal and was only delivered to the hotel Mercure after we had already flown back to the USA. The staff were incredibly helpful in making it possible for me to ship the bags back to us - they stored the bags for two weeks, removed items that we weren’t allowed, wrapped the bags and attached labels. They were also great during our stay. Thank you Hotel Mercure!

I frequently meet hotel staff who are annoyingly obsequious, but not here. I found every member of staff extraordinarily convivial, patient with an english-only speaking American, and genuinely friendly and interested in making my stay a comfortable one. I am wrapping up a month in Portugal and this has been my favorite and most memorable accomodations because of the quality of staff.

In the centre of what's going on in Porto. One block from the Douro River, a lot of places to eat, and a short (20 minute) walk from some great attractions. The best accommodation we've experienced on our trip (Lisbon, Porto, The Algarve) to Portugal. Staff were the absolute best and always happy to help. Room was the bee's knees. And it was warm, it had heat!

Everything!! The area is great, nice places to eat or a supermarket nearby and very central. The apartment was so nice, spacious, light, comfortable and so clean. The bed and pillows were fantastic, had been travelling around Portugal for three weeks and these pillows were the best!! Excellent value, I was really pleased and plan to return. Thoroughly recommend. A*

Perfect location, in the centre of Porto. Free parking in the street of the hotel. The view from our room was amazing! The breakfast was one of the best we had in Portugal, you could eat it downstairs in the common area or take it with you to your room (breakfast in bed :)), the lady who prepares it every day definitely puts in a lot of love.

FLH is our new favorite hotel chain in Portugal! Each one we've stayed in has been perfectly located, clean, well-appointed, quiet (despite traffic or pedestrians outside) with friendly, knowledgable staff and a delicious full breakfast. We highly recommend it!

Great hotel in Porto, so quirky with all of the bumper cars and memorabilia all around the hotel. The reception staff were super friendly and so helpful. Breakfast was really good but the beds weren't the most comfortable during our stay in Portugal.

Strong wifi/AC, lots of English channels on the TV, extremely quiet (5th FL unit). Best location in town. And the host Tiago was one of the nicest people we met in Portugal, so kind and friendly, and he always responded to our messages promptly.

I'll be eternity grateful for the staffs during my stay there. Erica, Telma, Gaspar and Adilson are angels. Helped me in everything I needed. Was the best hostel I stayed here in Portugal. Super recommend.

Kind staff with good communication, perfect location and the most gorgeous views!! I will dream of this hotel after leaving Portugal. The room was also huge with its own bathroom, a great plus!

Perfect location, beautiful rooms, clean showers, delicious breakfast. I’ve done 6 hostels across Portugal and this simply perfect on all aspects.

The photos didnt do it justice. Was the nicest room we stayed at during our travel to portugal