Search hotels in Farroupo

Great room (and rate) and facilities/amenities. Staff always courteous and helpful at any hour of the day or night. We never had a meal at the restaurant, so no thoughts one way or the other on it.

All the staff were amazing, and I felt completely at home! I didn’t want to leave for the next hotel. I wished I could have stayed longer!

Beautiful property. Very well maintained. Incredibly kind, friendly, accommodating and helpful staff all across the board. Excellent customer service. Wonderful value and quality proposition. The entire team at property made this a wonderful stay.

The hotel is situated among a beautiful garden with different plants and trees. There is plenty of outdoor space, where you can relax in nice weather. The staff was very attentive and they even reserved a table for dinner for us on our arrival. I can say that this was one of the best meals, we had on the island. The breakfast also was rich and delicious. We also spent great in the jacuzzi, surrounded by the pineapples.

Excellent breakfast. The staff was wonderful. I would say staff was highlight.

Breakfast was superb, both in terms quality and variety...absolutely great. And there's an automatic Pancake maker machine which is great! Also the indoor heated swimming-pool is espectacular. It's perfect for families, specially if you have kids!

I liked the hotel, it was clean and confortabile. The location was good.

Great amenities like restaurant, bar, pizza oven and underground parking. Room was a good size with large bathroom. It was 5 minute walk from amazing pastry shop and sol-mar grocery store. Staff were all very accommodating including the ladies at the front desk, who helped us to print boarding passes, with directions and printing other items. Newton was very helpful with our wine at the bar and giving us information.

Oh, I am in love with this place: the room, surrounding area, service, food - all were perfect. We stayed in the room with the pool. It was cold to swim, obviously, but nice to look at. The view on the ocean and mountains is breathtaking. Sunrise paints your room in different colors, tiny birds play and sing on the grass in front of the house every morning. Perfect. And they prepared special tea ritual every evening for us.

Excellent and very helpful staff especially Sara at the reception and the gentleman serviced the breakfast for us. Room are very well furnished and it has nice looking at the ocean. The staff met us at the facility door giving us a warm welcome we felt we are home away from home. Thanks to all the staff

Front desk staff were all great, i had an emergency and they did amazing work to make sure that everything went fine including communication with rental company/ airline ticket offices etc and also got us a breakfast box ready for our very early checkout

The location was perfect. The staff was amazing. We were treated like family . Loved the outdoor swimming pool and the Breakfast.

Everything was wonderful- and I don't normally say that. Overall, yes, are you in town by the development, sure, but the awesome breakfast, cleanliness of the rooms, comfort of the beds, and easy parking make up for it. (I just parked for free outside the entrance door- unsure if this is just off season luxury or not). The rooms have balconies and I really liked the smooth lava rock they used for it. Also the twin room mattresses were so comfortable. I also really loved the wood closet thing in the room. All the design details and cleanliness was so appreciated, and I wish all hotels were like that. I would gladly be back, wish this exact hotel was available around the usa and world actually. If I'm ever to the Azores again, I plan to use this hotel on any and all flight nights or for any other reasons just to regroup and relax. I wish I had tried their dinner, but I ate in the bar, and the breakfast and both of those were great. The staff was also really nice, and they were so particularly nice. And they spoke English (sorry for my lack of Portuguese). I really have to say I deeply appreciated the management, cleanliness, and design of this hotel, you could just tell from the front desk manager, to the trainee, to the room service/housekeeping, to the breakfast and bar staff. And I will hopefully be back!

Nice clean hotel in an amazing building

Welcoming helpful staff, delicious breakfast, comfortable beds. Pool and steam area were great.

Lovely hotel in a great location. The lady on the front desk was extremely helpful.

Remarkable property. It has everything you could possibly ask for!

Absolutely beautiful hotel. Amazing facilities , tasty food , very friendly and helpful staff ... and of course the cat :)

great set up for the luggage, excellent breakfast, nice bakery open late close by, easy parking

I got a free upgrade and free breakfast every morning of my stay, I couldn’t ask for more, the staff of the reception was incredible, same for the woman who cooks at the pizza oven

We had a wonderful stay at this hotel. The location is perfect—right in the center and close to everything, including shopping malls, restaurants, and other attractions. The room was very clean, and one thing we really appreciated was the ample closet space. It's one of the few hotels we've stayed at where we had plenty of room to store all our clothes comfortably. Communication with the staff was prompt and helpful throughout our stay. Another huge plus was having a washing machine—it made things so much easier. Highly recommended!

We had a great experience at this hotel. Clean and great air conditioning in rooms. Nice breakfast. Staff was very nice and accommodating. They let us leave our luggage in a secured area due to the fact that we arrived too early.

The hotel is really good, an excellent location, very nice stuff and really good value to money.