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  7. Palace Downtown (Hotel), Dubai (UAE) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (2,426)

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Read more
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We Price Match

Hotel Palace Downtown

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Palace Downtown

Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Downtown Dubai, Dubai, United Arab Emirates – Excellent location – show map

Excellent location – rated 9.6/10! (score from 2426 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
2,426 reviews
  • Facilities

    8.9

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Value for money

    7.8

  • Location

    9.6

  • Total

    8.9

  • Free WiFi

    9.0

Great location, great service ( especially Yana at the desk ).

Jonathan United States of America

Phenomenal from start to finish! Staff were so kind, welcoming and did everything they could to make our stay fantastic. The team at reception were amazing and did everything they could to make our stay special for my partners birthday. Jas and Ayman were both very kind and helpful. Jas even took the time to show us around the hotel and where the best views were. The waiters at Thiptara were excellent, as was the food! The views from the outside seating area are breathtaking as they look right on to the fountains and burj khalifa. The swimming pool is beautiful too with excellent service from everyone- especially the life guard! Overall super impressed and will definitely be back.

Jennifer United Kingdom

I loved the diplomatic suite I was able to have my nanny and son with use it was very spacious and comfortable. I loved the fact that the suite had 2 bathrooms so the nanny was able to use the one outside.

Shaikha United Arab Emirates

Location was very close to everything. The room was beautiful and very quiet. The breakfast and service was beyond of what I expected. Love everybody there.The location is wonderful. Next to the Dubai Mall and the Fountain.

Martha United States of America

Its location near to everything and the cleaness of the room

Taban Iraq

Ultimate location in Dubai. Nothing comes close to Palace Downtown. Rooms and breakfast area with amazing view to fountain and Burj Khalifa. Extraordinary staff.

Jan Czech Republic

The staff is wonderful. Yana at the front desk was amazing!

Erica United States of America

The staff was very nice and cooperative, room clean, location perfect, many restaurants are around you.

Bu United Arab Emirates

Very nice location staffs were really courteous and helpful Isiam at the reception upgraded one of our room to junior suite. Thanks

Saifuzzaman United States of America

location, room, breakfast, facilities, staff, specially Youssef, James, Osama, Bisnu, Munish, and more people from the Wonderfull staff and the view of the fountain and the Burj Khalifa from the royal suite

Mateo Ecuador

Excellent location!

9.6
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The building where the hotel is located
The building where the hotel is located
The swimming pool at or near Palace Downtown
+50 photos
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Palace Downtown

Lock in a great price for Palace Downtown – rated 8.9 by recent guests!

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Palace Downtown

8.9
Excellent
2,426 reviews
  • 9.6

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
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    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site business center
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • What guests loved the most:
  • “Great location, great service ( especially Yana at the desk ).”
    Jonathan Jonathan United States of America United States of America
  • “Phenomenal from start to finish! Staff were so kind, welcoming and did everything they could to make our stay fantastic.”
    Jennifer Jennifer United Kingdom United Kingdom
  • “I loved the diplomatic suite I was able to have my nanny and son with use it was very spacious and comfortable.”
    Shaikha Shaikha United Arab Emirates United Arab Emirates
  • “Location was very close to everything. The room was beautiful and very quiet. The breakfast and service was beyond of what I expected. Love everybody there.The location is wonderful.”
    Martha Martha United States of America United States of America
  • “Its location near to everything and the cleaness of the room”
    Taban Taban Iraq Iraq
  • “Ultimate location in Dubai. Nothing comes close to Palace Downtown. Rooms and breakfast area with amazing view to fountain and Burj Khalifa. Extraordinary staff.”
    Jan Jan Czech Republic Czech Republic
  • “The staff is wonderful. Yana at the front desk was amazing!”
    Erica Erica United States of America United States of America
  • “The staff was very nice and cooperative, room clean, location perfect, many restaurants are around you.”
    Bu Bu United Arab Emirates United Arab Emirates
  • “Very nice location staffs were really courteous and helpful Isiam at the reception upgraded one of our room to junior suite. Thanks”
    Saifuzzaman Saifuzzaman United States of America United States of America
  • “location, room, breakfast, facilities, staff, specially Youssef, James, Osama, Bisnu, Munish, and more people from the Wonderfull staff and the view of the fountain and the Burj Khalifa from the royal...”
    Mateo Mateo Ecuador Ecuador

Stay in the heart of Dubai – Excellent location – show map

Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.

The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.

Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.

Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.

Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.

This is our guests' favorite part of Dubai, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

We speak your language!

Palace Downtown has been welcoming Booking.com guests since Jul 30, 2008
Hotel chain/brand: The Address Hotels and Resorts

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Brilliant!

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Family rooms
Free parking
Tea/Coffee Maker in All Rooms
Bar

Good for couples – they rated the facilities 9.0 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

뀐 Located in the heart of Dubai, this hotel has an excellent location score of 9.6

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, American, Buffet

끸 Free private parking available at the hotel

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 20368 lists

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

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Reservations longer than 30 nights are not possible.

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+ Max adults: 2. Max children: 1
Deluxe Room with Lake View
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  • 2 twin beds
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+ Max adults: 3. Max children: 1
Diplomatic Suite with Lake View
  • 1 king bed
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Deluxe Room with Fountain View
  • 1 king bed
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Palace Suite with Fountain Views
  • 1 king bed
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Palace room with lake view
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Imperial Suite
  • Bedroom 1: 1 king bed
  • Bedroom 2: 1 twin bed
  • Bedroom 3: 1 king bed
  • Bedroom 4: 1 king bed
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Palace Suite with Lake View
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Junior Suite Lake View
  • 1 king bed
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Palace Room with Fountain View
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Royal Suite
  • 1 king bed
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Deluxe Room Lake View with 200 AED Emaar Gift Card per stay
  • 1 full bed
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Deluxe Room Fountain View with 200 AED Emaar Gift Card per stay
  • 1 full bed
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Just booked in Dubai 2 properties like Palace Downtown were just booked in the last 15 minutes

Guest reviews

8.9
Excellent
2,426 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Jonathan United States of America

    “Great location, great service ( especially Yana at the desk ). ”

  • Jennifer United Kingdom

    “Phenomenal from start to finish! Staff were so kind, welcoming and did everything they could to make our stay fantastic. The team at reception were amazing and did everything they could to make our stay special for my partners birthday. Jas and Ayman were both very kind and helpful. Jas even took the time to show us around the hotel and where the best views were. The waiters at Thiptara were excellent, as was the food! The views from the outside seating area are breathtaking as they look right on to the fountains and burj khalifa. The swimming pool is beautiful too with excellent service from everyone- especially the life guard! Overall super impressed and will definitely be back.” Read more

  • Shaikha United Arab Emirates

    “I loved the diplomatic suite I was able to have my nanny and son with use it was very spacious and comfortable. I loved the fact that the suite had 2 bathrooms so the nanny was able to use the one outside.”

  • Martha United States of America

    “Location was very close to everything. The room was beautiful and very quiet. The breakfast and service was beyond of what I expected. Love everybody there.The location is wonderful. Next to the Dubai Mall and the Fountain.”

  • Taban Iraq

    “Its location near to everything and the cleaness of the room”

  • Jan Czech Republic

    “Ultimate location in Dubai. Nothing comes close to Palace Downtown. Rooms and breakfast area with amazing view to fountain and Burj Khalifa. Extraordinary staff.”

  • Erica United States of America

    “The staff is wonderful. Yana at the front desk was amazing!”

  • Bu United Arab Emirates

    “The staff was very nice and cooperative, room clean, location perfect, many restaurants are around you.”

  • Saifuzzaman United States of America

    “Very nice location staffs were really courteous and helpful Isiam at the reception upgraded one of our room to junior suite. Thanks ”

  • Mateo Ecuador

    “location, room, breakfast, facilities, staff, specially Youssef, James, Osama, Bisnu, Munish, and more people from the Wonderfull staff and the view of the fountain and the Burj Khalifa from the royal suite”

4 reasons to choose Palace Downtown

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

An Inside Look at Palace Downtown

Palace Downtown is a resort within the city, at the heart of a traditional Arabian village, faced with a striking symbol of modernity. The luxurious hotel is ideally situated in the Downtown Dubai area, within short distance from all major business and financial institutions and leisure attractions. Palace Downtown is directly connected with the Souk Al Bahar, facing The Dubai Fountain and Burj Khalifa, the world's tallest tower, and just a step away from The Dubai Mall, one of the largest shopping center in the world.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Souk Al Bahar
    0.1 miles
  • The Dubai Fountain
    0.1 miles
  • SEGA Republic
    0.3 miles
  • Emaar Square
    0.3 miles
  • Burj Khalifa
    0.3 miles
  • KidZania Dubai
    0.3 miles
  • Dubai Opera
    0.3 miles
  • Dubai Mall
    0.3 miles
  • Bay Avenue Park
    0.5 miles
Top attractions
  • City Walk Mall
    1.6 miles
  • Grand Mosque
    5.1 miles
  • Burj Al Arab Tower
    6.7 miles
  • Mall of the Emirates
    7.1 miles
  • Sahara Center
    9.4 miles
  • Dubai Autodrome
    10.2 miles
  • Aquaventure Waterpark
    10.6 miles
  • Sharjah Aquarium
    10.9 miles
  • Montgomery Golf Club Dubai
    11.2 miles
  • The Walk at JBR
    12 miles
Public transit
  • Train Dubai Trolley
    0.2 miles
Closest Airports
  • Dubai International Airport
    6.4 miles
  • Sharjah International Airport
    17.6 miles
  • Al Maktoum International Airport
    21.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
4 Restaurants On Site

    Al Bayt

    Food: British, Middle Eastern

    Open for: High tea

    Thiptara

    Food: Thai

    Ewaan

    Food: Middle Eastern

    Open for: Breakfast, Brunch, Lunch, Dinner

    Asado

    Food: Argentinian

    Open for: Dinner

Amenities of Palace Downtown Great facilities! Review score, 8.9

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Family rooms
Free parking
Tea/Coffee Maker in All Rooms
Bar
Pets
  • Pets are not allowed.

Food & Drink
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Safe
General
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Outdoor swimming pool
Spa
  • Spa lounge/Relaxation area
  • Steam room
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • French
  • Hindi
  • Russian
  • Filipino

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Awesome!

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Palace Downtown takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa Diners Club American Express Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.

All bookings made on or before 30th September 2021 come with free tickets to Dubai Aquarium & Underwater Zoo and VR Park. The tickets are valid until 30th September 2021.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Palace Downtown

  • Guests staying at Palace Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Halal
    • American
    • Buffet

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Palace Downtown on this page.

  • The following parking options are available to guests staying at Palace Downtown (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking

  • Palace Downtown offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Spa lounge/Relaxation area
    • Steam room

  • Room options at Palace Downtown include:

    • Double
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Palace Downtown has 6 restaurants:

    • Al Bayt
    • Thiptara
    • Al Bayt
    • Ewaan
    • Asado
    • Al Bayt

  • The prices at Palace Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Palace Downtown is 1,500 feet from the center of Dubai.

  • From the nearest airport, you can get to Palace Downtown by:

    • Taxi 20min

  • Check-in at Palace Downtown is from 3:00 PM, and check-out is until 12:00 PM.

8.9 Excellent 2,426 reviews 100% real guest experiences
  • Awesome: 9+

    1639

  • Good: 7 – 9

    547

  • Okay: 5 – 7

    162

  • Poor: 3 – 5

    55

  • Very Poor: 1 – 3

    23

Categories
  • Staff9.1
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.1
  • Value for money7.8
  • Location 9.6
  • Free WiFi 9.0
High score for Dubai

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    How to get to Palace Downtown from Dubai International Airport
    • Taxi
    • Free parking is available.

    Property questions and answers

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    2

    The Best of Dubai

    Click here to see more hotels and accommodations near popular landmarks in Dubai

    Attractions

    • Aquaventure Waterpark
    • KidZania Dubai

    Business Areas

    • Emaar Square

    Convention Centers

    • Dubai World Trade Centre

    Golf Courses

    • Montgomery Golf Club Dubai

    Landmarks

    • Grand Mosque
    • Burj Al Arab Tower
    • Burj Khalifa
    • The Dubai Fountain
    • Al Wajeha Al Maeyah Marine Transport Station
    • Marasi Marine Transport Station

    Museums

    • Sharjah Aquarium
    • Hareem Al Sultan Exhibition

    Parks

    • Bay Avenue Park
    • Green Planet Dubai

    Popular Areas

    • Bay Avenue

    Shopping Areas

    • Mall of the Emirates
    • City Walk Mall
    • The Walk at JBR
    • Dubai Mall
    • Sahara Center

    Stadiums or Arenas

    • Dubai Autodrome

    Theaters

    • Dubai Opera
    • Roxy Cinema City Walk

    Airports

    • Dubai International Airport (DXB) 6.4 miles
    • Sharjah International Airport (SHJ) 17.6 miles
    • Al Maktoum International Airport (DWC) 21.9 miles

    Train Stations

    • Dubai Trolley

    Most Popular Cities

    • Ajman
    • Sharjah
    • Umm Al Quwain
    • Umm Suqaym
    • Barr Dubayy

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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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