Hotel Palace Downtown
Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Downtown Dubai, Dubai, United Arab Emirates – Excellent location – show map
Excellent location – rated 9.6/10! (score from 2426 reviews)
Real guests • Real stays • Real opinions
Great location, great service ( especially Yana at the desk ).
United States of AmericaPhenomenal from start to finish! Staff were so kind, welcoming and did everything they could to make our stay fantastic. The team at reception were amazing and did everything they could to make our stay special for my partners birthday. Jas and Ayman were both very kind and helpful. Jas even took the time to show us around the hotel and where the best views were. The waiters at Thiptara were excellent, as was the food! The views from the outside seating area are breathtaking as they look right on to the fountains and burj khalifa. The swimming pool is beautiful too with excellent service from everyone- especially the life guard! Overall super impressed and will definitely be back.
United KingdomI loved the diplomatic suite I was able to have my nanny and son with use it was very spacious and comfortable. I loved the fact that the suite had 2 bathrooms so the nanny was able to use the one outside.
United Arab EmiratesLocation was very close to everything. The room was beautiful and very quiet. The breakfast and service was beyond of what I expected. Love everybody there.The location is wonderful. Next to the Dubai Mall and the Fountain.
United States of AmericaIts location near to everything and the cleaness of the room
IraqUltimate location in Dubai. Nothing comes close to Palace Downtown. Rooms and breakfast area with amazing view to fountain and Burj Khalifa. Extraordinary staff.
Czech RepublicThe staff is wonderful. Yana at the front desk was amazing!
United States of AmericaThe staff was very nice and cooperative, room clean, location perfect, many restaurants are around you.
United Arab EmiratesVery nice location staffs were really courteous and helpful Isiam at the reception upgraded one of our room to junior suite. Thanks
United States of Americalocation, room, breakfast, facilities, staff, specially Youssef, James, Osama, Bisnu, Munish, and more people from the Wonderfull staff and the view of the fountain and the Burj Khalifa from the royal suite
Ecuador
Palace Downtown
- What guests loved the most:
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Jonathan
United States of America
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Jennifer
United Kingdom
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Shaikha
United Arab Emirates
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Martha
United States of America
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Taban
Iraq
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Jan
Czech Republic
-
Erica
United States of America
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Bu
United Arab Emirates
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Saifuzzaman
United States of America
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Mateo
Ecuador
Stay in the heart of Dubai – Excellent location – show map
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.
The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.
Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.
Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.
Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.
This is our guests' favorite part of Dubai, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.0 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Located in the heart of Dubai, this hotel has an excellent location score of 9.6
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Continental, Full English/Irish, Vegetarian, Halal, American, Buffet
Free private parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Deluxe Room with Lake View
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| Max adults: 3. Max children: 1 |
Diplomatic Suite with Lake View
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| Max adults: 2. Max children: 1 |
Deluxe Room with Fountain View
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| Max adults: 3. Max children: 1 |
Palace Suite with Fountain Views
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| Max adults: 2. Max children: 1 |
Palace room with lake view
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| Max adults: 8. Max children: 1 |
Imperial Suite
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| Max adults: 3. Max children: 1 |
Palace Suite with Lake View
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| Max adults: 3. Max children: 1 |
Junior Suite Lake View
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| Max adults: 2. Max children: 1 |
Palace Room with Fountain View
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| Max adults: 3. Max children: 1 |
Royal Suite
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| Max adults: 2. Max children: 1 | ||||
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| Max adults: 2. Max children: 1 | ||||
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See what guests loved the most:
-
Jonathan
United States of America“Great location, great service ( especially Yana at the desk ). ”
-
Jennifer
United Kingdom“Phenomenal from start to finish! Staff were so kind, welcoming and did everything they could to make our stay fantastic. The team at reception were amazing and did everything they could to make our stay special for my partners birthday. Jas and Ayman were both very kind and helpful. Jas even took the time to show us around the hotel and where the best views were. The waiters at Thiptara were excellent, as was the food! The views from the outside seating area are breathtaking as they look right on to the fountains and burj khalifa. The swimming pool is beautiful too with excellent service from everyone- especially the life guard! Overall super impressed and will definitely be back.” Read more
-
Shaikha
United Arab Emirates“I loved the diplomatic suite I was able to have my nanny and son with use it was very spacious and comfortable. I loved the fact that the suite had 2 bathrooms so the nanny was able to use the one outside.”
-
Martha
United States of America
“Location was very close to everything. The room was beautiful and very quiet. The breakfast and service was beyond of what I expected. Love everybody there.The location is wonderful. Next to the Dubai Mall and the Fountain.”
-
Taban
Iraq“Its location near to everything and the cleaness of the room”
-
Jan
Czech Republic“Ultimate location in Dubai. Nothing comes close to Palace Downtown. Rooms and breakfast area with amazing view to fountain and Burj Khalifa. Extraordinary staff.”
-
Erica
United States of America
“The staff is wonderful. Yana at the front desk was amazing!”
-
Bu
United Arab Emirates
“The staff was very nice and cooperative, room clean, location perfect, many restaurants are around you.”
-
Saifuzzaman
United States of America
“Very nice location staffs were really courteous and helpful Isiam at the reception upgraded one of our room to junior suite. Thanks ”
-
Mateo
Ecuador“location, room, breakfast, facilities, staff, specially Youssef, James, Osama, Bisnu, Munish, and more people from the Wonderfull staff and the view of the fountain and the Burj Khalifa from the royal suite”
4 reasons to choose Palace Downtown
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Palace Downtown is a resort within the city, at the heart of a traditional Arabian village, faced with a striking symbol of modernity. The luxurious hotel is ideally situated in the Downtown Dubai area, within short distance from all major business and financial institutions and leisure attractions. Palace Downtown is directly connected with the Souk Al Bahar, facing The Dubai Fountain and Burj Khalifa, the world's tallest tower, and just a step away from The Dubai Mall, one of the largest shopping center in the world.
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Souk Al Bahar0.1 miles
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The Dubai Fountain0.1 miles
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SEGA Republic0.3 miles
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Emaar Square0.3 miles
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Burj Khalifa0.3 miles
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KidZania Dubai0.3 miles
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Dubai Opera0.3 miles
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Dubai Mall0.3 miles
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Bay Avenue Park0.5 miles
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City Walk Mall1.6 miles
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Grand Mosque5.1 miles
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Burj Al Arab Tower6.7 miles
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Mall of the Emirates7.1 miles
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Sahara Center9.4 miles
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Dubai Autodrome10.2 miles
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Aquaventure Waterpark10.6 miles
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Sharjah Aquarium10.9 miles
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Montgomery Golf Club Dubai11.2 miles
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The Walk at JBR12 miles
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Train Dubai Trolley0.2 miles
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Dubai International Airport6.4 miles
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Sharjah International Airport17.6 miles
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Al Maktoum International Airport21.9 miles
What would you like to know?
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RetryAl Bayt
Food: British, Middle Eastern
Open for: High tea
Thiptara
Food: Thai
Ewaan
Food: Middle Eastern
Open for: Breakfast, Brunch, Lunch, Dinner
Asado
Food: Argentinian
Open for: Dinner
Amenities of Palace Downtown
Great facilities! Review score, 8.9
Most popular amenities
Pets
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Pets are not allowed.
Food & Drink
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
Free! Free private parking is possible on site (reservation is not needed).
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services
Cleaning Services
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Safe
General
- Airport shuttle (additional charge)
- Designated smoking area
- Air conditioning
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Outdoor swimming pool
Spa
- Spa lounge/Relaxation area
- Steam room
- Hot tub/Jacuzzi
- Spa
- Fitness center
Languages Spoken
- Arabic
- Bulgarian
- English
- French
- Hindi
- Russian
- Filipino
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
All bookings made on or before 30th September 2021 come with free tickets to Dubai Aquarium & Underwater Zoo and VR Park. The tickets are valid until 30th September 2021.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Palace Downtown
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Guests staying at Palace Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Halal
- American
- Buffet
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Yes, there's a hot tub. You can find out more about this and the other facilities at Palace Downtown on this page.
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The following parking options are available to guests staying at Palace Downtown (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
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Palace Downtown offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Spa lounge/Relaxation area
- Steam room
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Room options at Palace Downtown include:
- Double
- Suite
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Palace Downtown has 6 restaurants:
- Al Bayt
- Thiptara
- Al Bayt
- Ewaan
- Asado
- Al Bayt
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The prices at Palace Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Palace Downtown is 1,500 feet from the center of Dubai.
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From the nearest airport, you can get to Palace Downtown by:
- Taxi 20min
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Check-in at Palace Downtown is from 3:00 PM, and check-out is until 12:00 PM.
