Palace Downtown
Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Downtown Dubai, Dubai, United Arab Emirates – Excellent location – show map
Excellent location – rated 9.7/10! (score from 2907 reviews)
Real guests • Real stays • Real opinions
Great location with excellent patio views of the watershow. Clean facility and excellent, attentive staff.
United States of America
- Lake view
- Garden
- Outdoor swimming pool
- Free WiFi
- Balcony
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Non-smoking rooms
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer. The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi. Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes. Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms. Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.
This is our guests' favorite part of Dubai, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Palace Downtown has been welcoming Booking.com guests since Jul 30, 2008Hotel chain/brand: The Address Hotels and Resorts
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Fitness center
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
- Very Good Breakfast
Categories:
See what guests loved the most:
- Toke
United States of America“Great location with excellent patio views of the watershow. Clean facility and excellent, attentive staff.” - Bashaer
Saudi Arabia“sleeping like in between clouds very cultural experience staff are very friendly” 
VanessaUnited States of America“location, staff, hotel itself. we requested an early check-in and was accommodated which we were very happy. I also requested a little surprise for my husband’s birthday which they did and I am so grateful! 😊”
YeseniaUnited States of America“I loved everything about the hotel. Our room was beautiful. The bed was so comfortable and they gave us the option to pick what type of mattress and pillows we wanted. They also decorated the bed and gave me a cake for my birthday. The hotel was...”
Laura
Italy“Everything! The rooms, the amazing smell in the rooms and in the common areas. Reception is wonderful and try to accommodate every request. I booked a lake view and to my surprise they managed to give me a 3rd floor room with the burj and the...”
Kikuli
Tanzania“Yes breakfast was really good! Location is perfect, right in front of the Bujr Khalifa!”
Nahar
Kuwait“everything were organized properly. lovely staff. fast valet parking”
AbdulSaudi Arabia“The location was awesome, got the Room of 360 degree view of Dubai Fountain which was amazing room, my family love it.”- Julian
Australia“Everything. At night I wanted some cookies to have with our tea in the room and asked the swimming pool supervisors who brought five to me and didn’t charge just understanding how we were grateful.” 
EliseAustralia“Everything, beautiful hotel and staff were amazing”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
will be travelling with a 1 yr old. will you provide meals for baby cooked as per our specifications?
Greetings from Address Hotels + Resorts! We have room service in the hotel so you can order food as per your specification.Answered on 8 July 2023Can we get extra beds in our room
Greetings from The Palace Downtown Dubai! Yes! One extra bed can be provided on availability basis upon arrival.Answered on 11 July 2022Is there a possibility of renting a motorized wheelchair or scooter for disabled guest ? Please advise
The hotel can provide you the normal wheel chair during the guests stay for free.Answered on 12 January 2022We are 2 Adults and 3 children , 14,13and 10 years old is the suet good for us???
Greetings from The Palace Downtown Dubai! Please be advise that ages 12 and above are considered adults as per hotel standards. So, we would recommend..Answered on 11 July 2022Can i have an extra bed for an adult in the deluxe room?
Greetings from The Palace Downtown Dubai! Please note that one extra bed can be provided for the Deluxe Room, subject to availability upon arrival.Answered on 11 July 2022Hello, We are thinking about booking two rooms for our stopover before our return flight back to Australia. Can you please tell me what time is the b..
Greetings from Address Hotels + Resorts! kindly be informed that we are serving breakfast from 06:30 to 11:00Answered on 21 August 2022- Still looking?
Hotel area info *
Restaurants6 Restaurants On Site
- Al Bayt
- CuisineBritish • Middle Eastern
- Open forHigh tea
- AmbienceTraditional • Romantic
- Buhayra Lounge
- CuisineBritish • Middle Eastern
- Open forHigh tea
- AmbienceTraditional • Romantic
- Fai
- CuisineAsian
- Open forHigh tea
- AmbienceTraditional • Romantic
- Thiptara
- CuisineThai
- AmbienceRomantic
- Ewaan
- CuisineMiddle Eastern
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Romantic
- Asado
- CuisineArgentinian
- Open forDinner
- AmbienceTraditional • Romantic
Amenities of Palace DowntownGreat facilities! Review score, 9
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Fitness center
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
- Very Good Breakfast
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Balcony
- Terrace
- Garden
- Coffee machine
- Electric kettle
- Kids' club
- Desk
- iPad
- Satellite channels
- Telephone
- TV
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
- Babysitting/Child services
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Wake-up service
- Elevator
- Family rooms
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Upper floors accessible by elevator
- Spa lounge/Relaxation area
- Steam room
- Hot tub/Jacuzzi
- Spa
- Fitness center
- Sauna
- Arabic
- Bulgarian
- English
- French
- Hindi
- Russian
- Filipino
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash
Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, May 14, 2023 until Sat, May 20, 2023
FAQs about Palace Downtown
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Check-in at Palace Downtown is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Palace Downtown on this page.
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Room options at Palace Downtown include:
- Double
- Suite
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Palace Downtown has 6 restaurants:
- Al Bayt
- Buhayra Lounge
- Thiptara
- Asado
- Fai
- Ewaan
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Palace Downtown offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Kids' club
- Swimming pool
- Steam room
- Spa lounge/Relaxation area
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Palace Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Halal
- American
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Palace Downtown is 1,500 feet from the center of Dubai. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at Palace Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
