Hotel Palace Downtown
Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Downtown Dubai, Dubai, United Arab Emirates – Excellent location – show map
Excellent location – rated 9.6/10! (score from 2790 reviews)
Real guests • Real stays • Real opinions
location near dubai mall and Mohamed Bin Rashed boulvard
United Arab EmiratesEverything from the smallest thing to the largest gestures
KuwaitJust the walking shower is a bit clogged up but maintenance was fast and fixed the problem. I like the breakfast and staff are all friendly specially Mark, Santosh, everyone!!
United States of AmericaThe hotel was exceptional and Manager went above and beyond. It was my husband’s 50th Birthday. We mentioned at check in and when we arrived in our room there were a Happy Birthday message with rose petals. The view & pool area amazing! We had the Fountain View with the view Burj Khalifa outside of room.
United States of AmericaLocation, front desk staff, room service, laundry,…
Saudi ArabiaHotel facilities and location were outstanding . Room was spacious and decoration was excellent .
QatarSince the arrival, the receptionist was professional and very friendly, I booked a fountain view room which was the experience of a lifetime. The room was clean, a good space with a nice bathroom.
United Arab EmiratesService, location, room and view were all stellar!!! We were picked up in a luxury Audi sedan at the airport as part of our Royal Suite package. Night manager on duty who welcomed us upon arrival, Mr. Santosh, treated us like royalty and fulfilled our every request. Clean staff, wait staff, and everyone else were helpful and made us feel welcomed. The bed was arranged beautifully with rose petals for my mother for Mother’s Day. The chocolates, basket of fruits and welcome note were nice touches that all made our stay at the Royal Suite amazing and memorable. There was exceptional detail and attention to every thing!
United States of AmericaThe location of the hotel is great, but the hotel itself needs a little update. I understand the concept is different than the other Address hotels but updating the room with new techs wouldn't hurt. USB outlets didn't work. The outlets were outdated, we had to borrow the power adapter from the reception. Other than that everything was great. Thank you
United States of AmericaFantastic Location, decoration, good choice of sports channels
Hong Kong
- What guests loved the most:
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Mohamed
United Arab Emirates
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Yousif
Kuwait
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Donna
United States of America
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Chiquita
United States of America
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Talal
Saudi Arabia
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Abdulrahman
Qatar
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Ammar
United Arab Emirates
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Janice
United States of America
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Komila
United States of America
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Eric
Hong Kong
Categories:
Stay in the heart of Dubai – Excellent location – show map
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.
The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.
Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.
Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.
Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.
This is our guests' favorite part of Dubai, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.9 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Located in the heart of Dubai, this hotel has an excellent location score of 9.6
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Continental, Full English/Irish, Vegetarian, Halal, American, Buffet
Free private parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Deluxe Room with Lake View
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| Max adults: 3. Max children: 1 |
Diplomatic Suite with Lake View
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| Max adults: 2. Max children: 1 |
Deluxe Room with Fountain View
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| Max adults: 3. Max children: 1 |
Palace Suite with Fountain Views
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| Max adults: 2. Max children: 1 |
Palace room with lake view
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| Max adults: 8. Max children: 1 |
Imperial Suite
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| Max adults: 3. Max children: 1 |
Palace Suite with Lake View
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| Max adults: 3. Max children: 1 |
Junior Suite Lake View
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| Max adults: 2. Max children: 1 |
Palace Room with Fountain View
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| Max adults: 3. Max children: 1 |
Royal Suite
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| Max adults: 2. Max children: 1 | ||||
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| Max adults: 2. Max children: 1 | ||||
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- Guests enjoyed the wellness area
- Some guests said the WiFi could be improved
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- Guests liked the view
- Guests said the area is good for shopping
See what guests loved the most:
-
Mohamed
United Arab Emirates“location near dubai mall and Mohamed Bin Rashed boulvard”
-
Yousif
Kuwait“Everything from the smallest thing to the largest gestures ”
-
Donna
United States of America“Just the walking shower is a bit clogged up but maintenance was fast and fixed the problem. I like the breakfast and staff are all friendly specially Mark, Santosh, everyone!!”
-
Chiquita
United States of America
“The hotel was exceptional and Manager went above and beyond. It was my husband’s 50th Birthday. We mentioned at check in and when we arrived in our room there were a Happy Birthday message with rose petals. The view & pool area amazing! We had the Fountain View with the view Burj Khalifa outside of room. ” Read more
-
Talal
Saudi Arabia“Location, front desk staff, room service, laundry,…”
-
Abdulrahman
Qatar“Hotel facilities and location were outstanding . Room was spacious and decoration was excellent .”
-
Ammar
United Arab Emirates
“Since the arrival, the receptionist was professional and very friendly, I booked a fountain view room which was the experience of a lifetime. The room was clean, a good space with a nice bathroom. ”
-
Janice
United States of America
“Service, location, room and view were all stellar!!! We were picked up in a luxury Audi sedan at the airport as part of our Royal Suite package. Night manager on duty who welcomed us upon arrival, Mr. Santosh, treated us like royalty and fulfilled our every request. Clean staff, wait staff, and everyone else were helpful and made us feel welcomed. The bed was arranged beautifully with rose petals for my mother for Mother’s Day. The chocolates, basket of fruits and welcome note were nice touches that all made our stay at the Royal Suite amazing and memorable. There was exceptional detail and attention to every thing!” Read more
-
Komila
United States of America
“The location of the hotel is great, but the hotel itself needs a little update. I understand the concept is different than the other Address hotels but updating the room with new techs wouldn't hurt. USB outlets didn't work. The outlets were outdated, we had to borrow the power adapter from the reception. Other than that everything was great. Thank you” Read more
-
Eric
Hong Kong“Fantastic Location, decoration, good choice of sports channels”
4 reasons to choose Palace Downtown
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
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Souk Al Bahar0.1 miles
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The Dubai Fountain0.1 miles
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SEGA Republic0.3 miles
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Emaar Square0.3 miles
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Burj Khalifa0.3 miles
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KidZania Dubai0.3 miles
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Dubai Opera0.3 miles
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Dubai Mall0.3 miles
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Bay Avenue Park0.5 miles
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City Walk Mall1.6 miles
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Grand Mosque5.1 miles
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Burj Al Arab Tower6.7 miles
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Mall of the Emirates7.1 miles
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Sahara Center9.4 miles
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Dubai Autodrome10.2 miles
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Aquaventure Waterpark10.6 miles
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Sharjah Aquarium10.9 miles
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Montgomery Golf Club Dubai11.2 miles
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The Walk at JBR12 miles
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Train Dubai Trolley0.2 miles
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Dubai International Airport6.4 miles
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Sharjah International Airport17.6 miles
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Al Maktoum International Airport21.9 miles
What would you like to know?
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Your feedback will help us improve this feature for all of our customers
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RetryAl Bayt
Food: British, Middle Eastern
Open for: High tea
Buhayra Lounge
Food: British, Middle Eastern
Open for: High tea
Fai
Food: Asian
Open for: High tea
Thiptara
Food: Thai
Ewaan
Food: Middle Eastern
Open for: Breakfast, Brunch, Lunch, Dinner
Asado
Food: Argentinian
Open for: Dinner
Amenities of Palace Downtown
Great facilities! Review score, 8.9
Most popular amenities
Pets
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Pets are not allowed.
Food & Drink
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
Free! Free private parking is possible on site (reservation is not needed).
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services
Cleaning Services
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Safe
General
- Airport shuttle (additional charge)
- Designated smoking area
- Air conditioning
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Outdoor swimming pool
Spa
- Spa lounge/Relaxation area
- Steam room
- Hot tub/Jacuzzi
- Spa
- Fitness center
Languages Spoken
- Arabic
- Bulgarian
- English
- French
- Hindi
- Russian
- Filipino
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
All bookings made on or before 30th September 2021 come with free tickets to Dubai Aquarium & Underwater Zoo and VR Park. The tickets are valid until 30th September 2021.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Palace Downtown
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Palace Downtown offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Steam room
- Spa lounge/Relaxation area
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Room options at Palace Downtown include:
- Double
- Suite
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Yes, there's a hot tub. You can find out more about this and the other facilities at Palace Downtown on this page.
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Check-in at Palace Downtown is from 3:00 PM, and check-out is until 12:00 PM.
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Palace Downtown is 1,500 feet from the center of Dubai.
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Guests staying at Palace Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Halal
- American
- Buffet
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Palace Downtown has 6 restaurants:
- Fai
- Ewaan
- Al Bayt
- Buhayra Lounge
- Asado
- Thiptara
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The prices at Palace Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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From the nearest airport, you can get to Palace Downtown by:
- Taxi 20min
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The following parking options are available to guests staying at Palace Downtown (subject to availability):
- Parking on site
- Private Parking
- Parking
- Free parking
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
