Hotel
 Palace Downtown

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Downtown Dubai, Dubai, United Arab Emirates – Excellent location – show map

Excellent location – rated 9.6/10! (score from 2508 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
2,508 reviews

The location is fantastic. Across the fountain from the Burj. Excellent people working here! I had a bit of a misunderstanding at check in but they were helpful and explain the confusion later. (see below) Excellent breakfast! Friendly staff. If I ever find myself back in Dubai I will stay here again!

Rocnnr United States of America

location, rooms, food, customer service, room service, housekeeping

Adil Pakistan

Very close to dubai mall , views, staff, beautiful hotel

Suha Jordan

location, ans staff were so helpful. the Receptionists help me to do a late checkout as my flight get delayed twice.

Ghaffan Qatar

The rooms were clean, spacious, very comfortable, and the staff was amazing.

Gregory United States of America

everything , the view , the room , the facility the staff … all of it as a package was amazing

Yosef Israel

Big rooms Several outstanding staff such as Ramiz housekeeping and Yousef front desk

Adnan United States of America

Amazing hotel!! Friendly staff , great location with view of the Dubai Fountain, Burj Khalifa and next to the Dubai mall. Good breakfast and access to nearby restaurants. Will definitely be back. The place to stay in Downtown Dubai!!

Sundeep United States of America

I had such a wonderful time at the downtown palace hotel while I was in Dubai. Such a lovely experience and beautiful place. Really enjoyed the breakfast and the staff were so friendly and kind. They also allowed me to do late check out. Which was great

Christopher United States of America

I stayed for over a week and my stay wouldn’t be perfect without the help and service of Mr Saad from front door. Really can’t express how he made my stay much convenient, relaxed and happy, if I’ll come back it’ll be because of his service which I felt like a queen of the Palace

Reema Saudi Arabia
8.8
Excellent
2,508 reviews
  • What guests loved the most:
  • “The location is fantastic. Across the fountain from the Burj. Excellent people working here! I had a bit of a misunderstanding at check in but they were helpful and explain the confusion later.”
    Rocnnr Rocnnr United States of America United States of America
  • “location, rooms, food, customer service, room service, housekeeping”
    Adil Adil Pakistan Pakistan
  • “Very close to dubai mall , views, staff, beautiful hotel”
    Suha Suha Jordan Jordan
  • “location, ans staff were so helpful. the Receptionists help me to do a late checkout as my flight get delayed twice.”
    Ghaffan Ghaffan Qatar Qatar
  • “The rooms were clean, spacious, very comfortable, and the staff was amazing.”
    Gregory Gregory United States of America United States of America
  • “everything , the view , the room , the facility the staff … all of it as a package was amazing”
    Yosef Yosef Israel Israel
  • “Big rooms Several outstanding staff such as Ramiz housekeeping and Yousef front desk”
    Adnan Adnan United States of America United States of America
  • “Amazing hotel!! Friendly staff , great location with view of the Dubai Fountain, Burj Khalifa and next to the Dubai mall. Good breakfast and access to nearby restaurants. Will definitely be back.”
    Sundeep Sundeep United States of America United States of America
  • “I had such a wonderful time at the downtown palace hotel while I was in Dubai. Such a lovely experience and beautiful place. Really enjoyed the breakfast and the staff were so friendly and kind.”
    Christopher Christopher United States of America United States of America
  • “I stayed for over a week and my stay wouldn’t be perfect without the help and service of Mr Saad from front door.”
    Reema Reema Saudi Arabia Saudi Arabia

Categories:

  • Staff9.1
  • Facilities 8.9
  • Cleanliness 9.1
  • Comfort 9.2
  • Value for money7.9
  • Location 9.6
  • Free WiFi 9.2
High score for Dubai

Stay in the heart of Dubai – Excellent location – show map

Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.

The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.

Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.

Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.

Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.

This is our guests' favorite part of Dubai, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Palace Downtown has been welcoming Booking.com guests since Jul 30, 2008
 Hotel chain/brand: The Address Hotels and Resorts

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Family rooms
Free parking
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Dubai, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 27766 lists

Availability

When would you like to stay at Palace Downtown?

Sorry, reservations for more than 90 nights aren't possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Palace Downtown

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 2,508 reviews
Read all reviews
  • Staff9.1
  • Facilities 8.9
  • Cleanliness 9.1
  • Comfort 9.2
  • Value for money7.9
  • Location 9.6
    Shopping area
  • Free WiFi 9.2
High score for Dubai

Select topics to read reviews:

See what guests loved the most:

  • Rocnnr
    United States of AmericaUnited States of America
    “The location is fantastic. Across the fountain from the Burj. Excellent people working here! I had a bit of a misunderstanding at check in but they were helpful and explain the confusion later. (see below) Excellent breakfast! Friendly staff. If I...”
  • Adil
    PakistanPakistan
    “location, rooms, food, customer service, room service, housekeeping”
  • Suha
    JordanJordan
    “Very close to dubai mall , views, staff, beautiful hotel”
  • Ghaffan
    QatarQatar
    “location, ans staff were so helpful. the Receptionists help me to do a late checkout as my flight get delayed twice.”
  • Gregory
    United States of AmericaUnited States of America
    “The rooms were clean, spacious, very comfortable, and the staff was amazing.”
  • Yosef
    IsraelIsrael
    “everything , the view , the room , the facility the staff … all of it as a package was amazing”
  • Adnan
    United States of AmericaUnited States of America
    “Big rooms Several outstanding staff such as Ramiz housekeeping and Yousef front desk”
  • Sundeep
    United States of AmericaUnited States of America
    “Amazing hotel!! Friendly staff , great location with view of the Dubai Fountain, Burj Khalifa and next to the Dubai mall. Good breakfast and access to nearby restaurants. Will definitely be back. The place to stay in Downtown Dubai!!”
  • Christopher
    United States of AmericaUnited States of America
    “I had such a wonderful time at the downtown palace hotel while I was in Dubai. Such a lovely experience and beautiful place. Really enjoyed the breakfast and the staff were so friendly and kind. They also allowed me to do late check out. Which was...”
  • Reema
    Saudi ArabiaSaudi Arabia
    “I stayed for over a week and my stay wouldn’t be perfect without the help and service of Mr Saad from front door. Really can’t express how he made my stay much convenient, relaxed and happy, if I’ll come back it’ll be because of his service which I...”

Property questions and answers

Looking for more info? Send a question to the property to find out more.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Souk Al Bahar
    0.1 miles
  • The Dubai Fountain
    0.1 miles
  • SEGA Republic
    0.3 miles
  • Emaar Square
    0.3 miles
  • Burj Khalifa
    0.3 miles
  • KidZania Dubai
    0.3 miles
  • Dubai Opera
    0.3 miles
  • Dubai Mall
    0.3 miles
  • Bay Avenue Park
    0.5 miles
Top attractions
  • City Walk Mall
    1.6 miles
  • Grand Mosque
    5.1 miles
  • Burj Al Arab Tower
    6.7 miles
  • Mall of the Emirates
    7.1 miles
  • Sahara Center
    9.4 miles
  • Dubai Autodrome
    10.2 miles
  • Aquaventure Waterpark
    10.6 miles
  • Sharjah Aquarium
    10.9 miles
  • Montgomery Golf Club Dubai
    11.2 miles
  • The Walk at JBR
    12 miles
Public transit
  • Train Dubai Trolley
    0.2 miles
Closest Airports
  • Dubai International Airport
    6.4 miles
  • Sharjah International Airport
    17.6 miles
  • Al Maktoum International Airport
    21.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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6 Restaurants On Site

    Al Bayt

    Food: British, Middle Eastern

    Open for: High tea

    Buhayra Lounge

    Food: British, Middle Eastern

    Open for: High tea

    Fai

    Food: Asian

    Open for: High tea

    Thiptara

    Food: Thai

    Ewaan

    Food: Middle Eastern

    Open for: Breakfast, Brunch, Lunch, Dinner

    Asado

    Food: Argentinian

    Open for: Dinner

Amenities of Palace Downtown

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Family rooms
Free parking
Tea/Coffee Maker in All Rooms
Bar
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Spa
  • Spa lounge/Relaxation area
  • Steam room
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • French
  • Hindi
  • Russian
  • Filipino
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Palace Downtown takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.

All bookings made on or before 30th September 2021 come with free tickets to Dubai Aquarium & Underwater Zoo and VR Park. The tickets are valid until 30th September 2021.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Palace Downtown

  • Check-in at Palace Downtown is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Palace Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Halal
    • American
    • Buffet

  • Palace Downtown is 1,500 feet from the center of Dubai.

  • From the nearest airport, you can get to Palace Downtown by:

    • Taxi 20min

  • Palace Downtown has 6 restaurants:

    • Buhayra Lounge
    • Thiptara
    • Ewaan
    • Asado
    • Al Bayt
    • Fai

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Palace Downtown on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Palace Downtown include:

    • Double
    • Suite

  • The prices at Palace Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Palace Downtown offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Steam room
    • Spa lounge/Relaxation area