Lake view
Swimming pool
Free WiFi
Balcony
Free parking
Bathtub
Air conditioning
24-hour front desk
Non-smoking rooms
Safe

Stay in the heart of Dubai Excellent location – show map

Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.

The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.

Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.

Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.

Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.

This is our guests' favorite part of Dubai, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Palace Downtown has been welcoming Booking.com guests since Jul 30, 2008
Hotel chain/brand: The Address Hotels and Resorts

Property Highlights

Located in the heart of Dubai, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a possibility of renting a motorized wheelchair or scooter for disabled guest ? Please advise
    The hotel can provide you the normal wheel chair during the guests stay for free.
    Answered on January 12, 2022
  • We are 2 Adults and 3 children , 14,13and 10 years old is the suet good for us???
    Greetings from The Palace Downtown Dubai! Please be advise that ages 12 and above are considered adults as per hotel standards. So, we would recommend..
    Answered on July 11, 2022
  • Hi do you have family rooms or connecting rooms
    Greetings from Address Hotels + Resorts! Please note that we have multiple rooms with connecting options. However, connectivity remains subject to roo..
    Answered on July 26, 2022
  • Can i have an extra bed for an adult in the deluxe room?
    Greetings from The Palace Downtown Dubai! Please note that one extra bed can be provided for the Deluxe Room, subject to availability upon arrival.
    Answered on July 11, 2022
  • Hello I have a question about the extra beds if I am booking a diplomatic suite how many extra beds can I have?
    In the Diplomatic suite, we can provide 2 extra beds.
    Answered on March 9, 2022
  • Still looking?
Hotel area info *
6 Restaurants On Site

    Al Bayt

    Food: British, Middle Eastern

    Open for: High tea

    Buhayra Lounge

    Food: British, Middle Eastern

    Open for: High tea

    Fai

    Food: Asian

    Open for: High tea

    Thiptara

    Food: Thai

    Ewaan

    Food: Middle Eastern

    Open for: Breakfast, Brunch, Lunch, Dinner

    Asado

    Food: Argentinian

    Open for: Dinner

Amenities of Palace Downtown
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Outdoors
  • Balcony
Kitchen
  • Coffee machine
  • Electric kettle
Living Area
  • Desk
Media & Technology
  • iPad
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Spa
  • Spa lounge/Relaxation area
  • Steam room
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • French
  • Hindi
  • Russian
  • Filipino

House rules

Palace Downtown takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.

All bookings made on or before 30th September 2021 come with free tickets to Dubai Aquarium & Underwater Zoo and VR Park. The tickets are valid until 30th September 2021.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Palace Downtown

  • Palace Downtown offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Steam room
    • Swimming pool
    • Spa lounge/Relaxation area

  • Check-in at Palace Downtown is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Palace Downtown include:

    • Double
    • Suite

  • Palace Downtown has 6 restaurants:

    • Asado
    • Fai
    • Ewaan
    • Al Bayt
    • Buhayra Lounge
    • Thiptara

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Palace Downtown on this page.

  • Palace Downtown is 1,500 feet from the center of Dubai.

  • Guests staying at Palace Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Halal
    • American
    • Buffet

  • The prices at Palace Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Palace Downtown by:

    • Taxi 20min