Hotel Palace Downtown
Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Downtown Dubai, Dubai, United Arab Emirates – Excellent location – show map
Excellent location – rated 9.6/10! (score from 2057 reviews)
Real guests • Real stays • Real opinions
*9.3* Burj Khalifa: only 6 minutes away! (1,550 feet by foot)
*9.4* The Dubai Fountain: only 3 minutes away! (600 feet by foot)
*8.8* Souk Al Bahar: only 2 minutes away! (500 feet by foot)
Dubai Trolley: only 5 minutes away! (1,200 feet by foot)
Emaar Square: only 6 minutes away! (1,550 feet by foot)
Very good location. Liked the extra effort with honeymoon decorations. Nice view of fountain
MalaysiaThe location is fabulous. I would give it 12 out of 10
Kuwaitit' not my first time and wont be the last every thing is perfect
Saudi ArabiaThe staff were very friendly. There was a maintenance going near my room when I complained about it they immediately moved me to a suite with a fountain view. Good service highly quality facilities and extremely good location near dubai mall and i bahar souq. i was very happy with my stay and i am absolutely considering coming back here again. I definitely recommend it
Saudi ArabiaLocated right next to Dubai mall. Amazing facilities.
Thailandthe location was great staff so friendly and the room was so huge
KuwaitThe hotel location, comfort, spotless rooms, and excellent costumer service.
United States of AmericaHonestly the best place I’ve stayed in Dubai. A 5/5 on every aspect. Will be going there again.
CanadaThe location was great and central to everything you would want ...
United Arab EmiratesEvery thing. Thanks for receptionist Miss Tina & Mr. Aziz
KuwaitPalace Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Ahmad
Malaysia
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Mona
Kuwait
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Saeed
Saudi Arabia
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Abdulrahman
Saudi Arabia
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Tiya
Thailand
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Slaiman
Kuwait
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Pahar
United States of America
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Arnaud
Canada
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Mubarak
United Arab Emirates
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Omar
Kuwait
Stay in the heart of Dubai – Excellent location – show map
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.
The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.
Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.
Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.
Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.
This is our guests' favorite part of Dubai, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.0 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & safety
Bookers love...
“dubai mall”
63 related reviews
“friendly staff”
47 related reviews
“excellent location”
40 related reviews
Located in the heart of Dubai, this hotel has an excellent location score of 9.6
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Continental, Full English/Irish, Vegetarian, Halal, American, Buffet
Very Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
Free private parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Deluxe Room with Lake View
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| Max adults: 3. Max children: 1 |
Diplomatic Suite with Lake View
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| Max adults: 2. Max children: 1 |
Deluxe Room with Fountain View
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| Max adults: 3. Max children: 1 |
Palace Suite with Fountain Views
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| Max adults: 2. Max children: 1 |
Palace room with lake view
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| Max adults: 8. Max children: 1 |
Imperial Suite
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| Max adults: 3. Max children: 1 |
Palace Suite with Lake View
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| Max adults: 3. Max children: 1 |
Junior Suite Lake View
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| Max adults: 2. Max children: 1 |
Palace Room with Fountain View
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| Max adults: 3. Max children: 1 |
Royal Suite
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| Max adults: 2. Max children: 1 |
Deluxe Room Lake View with AED 200 Gift Card
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| Max adults: 3. Max children: 1 | ||||
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| Max adults: 2. Max children: 1 | ||||
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Palace Downtown is a resort within the city, at the heart of a traditional Arabian village, faced with a striking symbol of modernity. The luxurious hotel is ideally situated in the Downtown Dubai area, within short distance from all major business and financial institutions and leisure attractions. Palace Downtown is directly connected with the Souk Al Bahar, facing The Dubai Fountain and Burj Khalifa, the world's tallest tower, and just a step away from The Dubai Mall, one of the largest shopping center in the world.
What's nearby *
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Souk Al Bahar0.1 miles
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The Dubai Fountain0.1 miles
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Dubai Trolley0.2 miles
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SEGA Republic0.3 miles
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Emaar Square0.3 miles
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Burj Khalifa0.3 miles
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KidZania Dubai0.3 miles
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Dubai Opera0.3 miles
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Dubai Mall0.3 miles
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Bay Avenue Park0.5 miles
Restaurants & Markets *
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Waitrose Supermarket0.6 miles
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Dubai Mall Market0.6 miles
Closest Airports *
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Dubai International Airport6.4 miles
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Sharjah International Airport17.6 miles
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Al Maktoum International Airport21.9 miles
Most Popular Landmarks *
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City Walk Mall1.6 miles
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Grand Mosque5.1 miles
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Burj Al Arab Tower6.7 miles
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Mall of the Emirates7.1 miles
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Sahara Center9.4 miles
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Dubai Autodrome10.2 miles
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Aquaventure Waterpark10.6 miles
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Sharjah Aquarium10.9 miles
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Montgomery Golf Club Dubai11.2 miles
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The Walk at JBR12 miles
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RetryAl Bayt
Food: British, Middle Eastern
Open for: High tea
Thiptara
Food: Thai
Ewaan
Food: Middle Eastern
Open for: Breakfast, Brunch, Lunch, Dinner
Asado
Food: Argentinian
Open for: Dinner
Amenities of Palace Downtown Great facilities! Review score, 8.9
Most popular amenities
Pets
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Pets are not allowed.
Food & Drink
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Free! Free private parking is available on site (reservation is not needed).
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services
Cleaning Services
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Safe
General
- Airport shuttle (additional charge)
- Designated smoking area
- Air conditioning
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Spa lounge/Relaxation area
- Steam room
- Outdoor pool
- Hot tub/Jacuzzi
- Spa
- Fitness center
Safety features
- Face masks for guests available
- Thermometers for guests provided by property
- Access to healthcare professionals
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- Arabic
- Bulgarian
- English
- French
- Hindi
- Russian
- Filipino
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Fitness center is closed from Sun, Aug 23, 2020 until Thu, Nov 05, 2020
Swimming pool: Closed from Sun, Aug 23, 2020 until Thu, Nov 05, 2020
FAQs about Palace Downtown
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Check-in at Palace Downtown is from 3:00 PM, and check-out is until 12:00 PM.
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Guests staying at Palace Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Halal
- American
- Buffet
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The prices at Palace Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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From the nearest airport, you can get to Palace Downtown by:
- Taxi 20min
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Palace Downtown offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Spa lounge/Relaxation area
- Steam room
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Room options at Palace Downtown include:
- Double
- Suite
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Palace Downtown has 6 restaurants:
- Ewaan
- Asado
- Thiptara
- Al Bayt
- Al Bayt
- Al Bayt
