Hotel
 Hotel Kaiserhof Wien

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Frankenberggasse 10, 04. Wieden, 1040 Vienna, Austria – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 986 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
986 reviews

The staff was very friendly with great suggestions for dining. The hotel bar had an excellent bartender, Hr. Sanjay. not only did he make incredible mixed drinks, we had many good conversations and learned quite a lot about Vienna.

Robert United States of America

great location comfortable rooms and beds. the staff could not be friendlier. the bartender Santje was exceptional

Kristin United States of America

the staff are super friendly, professional and polite. the hotel is very well managed good location, clean and many more that you have to see yourself

Mohammad Germany

Breakfast, Friendly staff, bar, check-out times, location

Christoph Germany

My daughter stayed in Kaiserhof Wien hotel. She was onethe way from Kyiv, Ukraine to Germany where my sister lives. My kid was living 5 days in the basement due to Russian cruel attack on Ukraine. Thanks to Ukraine Ukrzaliznyca evacuation train from Kyiv to Western Ukraine she has escaped unharmed. Thanks God! Thank you Kaiserhof for good service and my kid happy and satisfied after such a tragedy. You brought her mood up after being in danger and misery.

Andrew Ukraine

The hotel was perfect. The location was within walking distance of all sights within the city center. I was able to park my car on the street. The room was perfect with shower and bathtub. Staff was professional and courteous and went above in their service to meet my requests.

Christine Canada

The place was very clean and the staff nice and helpful. My room was large and comfortable, and the bed was great - I felt well rested each morning. The location was nice, still walkable although not quite central. VFM excellent.

Liat Israel

The room was well appointed, extremely comfortable and quiet! The staff could have not been more helpful and friendly. The location was in easy walking distance of all my meetings and for my leisure time, most museums and performance venues (Staatsoper, Musikverein, Konzerthaus) as well as some terrific restaurants. I highly recommend this property and will return!!

Jdkca Germany

The breakfast was exceptional! I loved how close the location was to all the main attractions.

Maxim United States of America

The breakfast and the room size and how clean the room

Ahmed Sudan
9.3
Wonderful
986 reviews
  • What guests loved the most:
  • “The staff was very friendly with great suggestions for dining. The hotel bar had an excellent bartender, Hr. Sanjay.”
    Robert Robert United States of America United States of America
  • “great location comfortable rooms and beds. the staff could not be friendlier. the bartender Santje was exceptional”
    Kristin Kristin United States of America United States of America
  • “the staff are super friendly, professional and polite. the hotel is very well managed good location, clean and many more that you have to see yourself”
    Mohammad Mohammad Germany Germany
  • “Breakfast, Friendly staff, bar, check-out times, location”
    Christoph Christoph Germany Germany
  • “My daughter stayed in Kaiserhof Wien hotel. She was onethe way from Kyiv, Ukraine to Germany where my sister lives. My kid was living 5 days in the basement due to Russian cruel attack on Ukraine.”
    Andrew Andrew Ukraine Ukraine
  • “The hotel was perfect. The location was within walking distance of all sights within the city center. I was able to park my car on the street. The room was perfect with shower and bathtub.”
    Christine Christine Canada Canada
  • “The place was very clean and the staff nice and helpful. My room was large and comfortable, and the bed was great - I felt well rested each morning.”
    Liat Liat Israel Israel
  • “The room was well appointed, extremely comfortable and quiet! The staff could have not been more helpful and friendly.”
    Jdkca Jdkca Germany Germany
  • “The breakfast was exceptional! I loved how close the location was to all the main attractions.”
    Maxim Maxim United States of America United States of America
  • “The breakfast and the room size and how clean the room”
    Ahmed Ahmed Sudan Sudan

Categories:

  • Staff 9.7
  • Facilities9.3
  • Cleanliness 9.7
  • Comfort 9.6
  • Value for money9.0
  • Location9.5
  • Free WiFi9.1
High score for Vienna

Stay in the heart of Vienna – Excellent location – show map

You're eligible for a Genius discount at Hotel Kaiserhof Wien! To save at this property, all you have to do is sign in.

The traditional Hotel Kaiserhof Wien is located in a quiet side street of Vienna's vibrant 4th district, only a 7-minute walk away from the State Opera, the Ringstraße Boulevard, and the Karlsplatz Underground Station (lines U1, U2, and U4). Free WiFi is available.

All rooms at Kaiserhof Hotel Wien come with air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker, and a bathroom with a hairdryer and a make-up mirror. Allergy-free rooms are available upon request.

There is a spa area with sauna, steam bath and fitness room, as well as an internet corner.

In the morning a rich Viennese breakfast buffet is served. Drinks and snacks are served at the bar and in the winter garden.

Belvedere Garden and St. Stephen's Cathedral can both be reached within a 15 to 20-minute walk from Hotel Kaiserhof Wien. Schönbrunn Palace can be reached within 15 minutes by underground.

Many shops, restaurants and bars are nearby.

This is our guests' favorite part of Vienna, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Hotel Kaiserhof Wien has been welcoming Booking.com guests since Mar 19, 2001

Show me more

Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Vienna, this hotel has an excellent location score of 9.5

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Gluten-free, Buffet

Private parking at the hotel

Saved to 7811 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Hotel Kaiserhof Wien

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.3
Wonderful · 986 reviews
Read all reviews
Categories:
  • Staff 9.7
  • Facilities9.3
  • Cleanliness 9.7
  • Comfort 9.6
  • Value for money9.0
  • Location9.5
  • Free WiFi9.1
High score for Vienna

Select topics to read reviews:

See what guests loved the most:

  • Robert
    United States of AmericaUnited States of America
    “The staff was very friendly with great suggestions for dining. The hotel bar had an excellent bartender, Hr. Sanjay. not only did he make incredible mixed drinks, we had many good conversations and learned quite a lot about Vienna.”
  • Kristin
    United States of AmericaUnited States of America
    “great location comfortable rooms and beds. the staff could not be friendlier. the bartender Santje was exceptional”
  • Mohammad
    GermanyGermany
    “the staff are super friendly, professional and polite. the hotel is very well managed good location, clean and many more that you have to see yourself”
  • Christoph
    GermanyGermany
    “Breakfast, Friendly staff, bar, check-out times, location”
  • Andrew
    UkraineUkraine
    “My daughter stayed in Kaiserhof Wien hotel. She was onethe way from Kyiv, Ukraine to Germany where my sister lives. My kid was living 5 days in the basement due to Russian cruel attack on Ukraine. Thanks to Ukraine Ukrzaliznyca evacuation train...”
  • Christine
    CanadaCanada
    “The hotel was perfect. The location was within walking distance of all sights within the city center. I was able to park my car on the street. The room was perfect with shower and bathtub. Staff was professional and courteous and went above...”
  • Liat
    IsraelIsrael
    “The place was very clean and the staff nice and helpful. My room was large and comfortable, and the bed was great - I felt well rested each morning. The location was nice, still walkable although not quite central. VFM excellent.”
  • Jdkca
    GermanyGermany
    “The room was well appointed, extremely comfortable and quiet! The staff could have not been more helpful and friendly. The location was in easy walking distance of all my meetings and for my leisure time, most museums and performance venues...”
  • M
    Maxim
    United States of AmericaUnited States of America
    “The breakfast was exceptional! I loved how close the location was to all the main attractions.”
  • Ahmed
    SudanSudan
    “The breakfast and the room size and how clean the room”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hello what is a price of shuttle to airport? or direct public transport to airport near the hotel?
    Good day, We are pleased to offer you an airport pick up at the following conditions: EURO 45,00 for a car for 1-3 persons and small luggage (€39,00 for a taxi back to the airport) EURO 50,00 for a car for 3-4 persons and luggage (€45,00 for a taxi back to the airport) EURO 65,00 for a minibus for up to 8 persons and luggage (€60,00 for a taxi back to the airport) A surcharge for credit card payment may apply. The driver will wait for you inside the arrival hall next to the bakery ANKER with your name sign. If you like to book the airport transfer, we kindly ask you to send us your flight number and estimated arrival time
    Answered on February 7, 2020
  • Is there a pool
    No, sorry - we haven't got a pool but a steambath and a sauna. :-)
    Answered on December 2, 2019
  • Hello, is breakfast included In all rates? 
    Hello, thank you for your message. We also offer rates without breakfast.
    Answered on July 31, 2021
  • How can we come to your hotel from airport? If we don’t rent a car, is it easy to travel from the hotel to the attractions?
    We can arrange an airport pick-up, price of 46,00 EURO for 4 people and luggage. Another option would be to travel by public transport. From the airport with the train S7 till Landstraße switch to U4 till Karlsplatz from here 5 min walking to hotel
    Answered on February 10, 2022
  • Hi, could you tell me how far is the airport from the hotel please?
    Hi, our distance to the airport by taxi apporx. 25 min. (depeding on traffic) or via public transport apporx. 40 min. We would be delighted to welcoming you at the KAISERHOF. Kind regards Bibiana Strilka, Reservation Dep.
    Answered on January 24, 2022

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Vienna University of Technology
    0.1 miles
  • Karlskirche
    0.2 miles
  • Christmas Market Karlsplatz
    0.2 miles
  • Kunsthalle Wien
    0.2 miles
  • Wien Museum
    0.2 miles
  • Theater an der Wien
    0.2 miles
  • Naschmarkt
    0.3 miles
  • Secession
    0.3 miles
Top attractions
  • Musikverein
    0.3 miles
  • Vienna State Opera
    0.4 miles
  • Albertina Museum
    0.5 miles
  • House of Music
    0.5 miles
  • Leopold Museum
    0.6 miles
  • Austrian National Library
    0.6 miles
  • Belvedere Palace
    0.7 miles
  • Graben
    0.8 miles
  • St. Stephen's Cathedral
    0.8 miles
  • Ernst Happel Stadium
    2.5 miles
Public transit
  • Subway Taubstummengasse Metro Stop
    0.2 miles
  • Subway Karlsplatz Metro Station
    0.3 miles
Closest Airports
  • Vienna International Airport
    10.3 miles
  • Bratislava Airport
    38.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Amenities of Hotel Kaiserhof Wien

Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs EUR 26 per day.
  • Accessible parking
  • Parking garage
  • Secure parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Pet bowls
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Health & Wellness Facilities
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Hungarian
  • Italian
  • Dutch
  • Russian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Hotel Kaiserhof Wien takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
Free
3 - 5 years
Extra bed by request
Free
6 - 12 years
Extra bed by request
20% per child, per night
13+ years
Extra bed by request
40% per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa JCB Diners Club American Express Hotel Kaiserhof Wien accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that if more than 5 unites are booked, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Kaiserhof Wien of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Kaiserhof Wien

  • Room options at Hotel Kaiserhof Wien include:

    • Double
    • Triple
    • Twin/Double
    • Suite

  • Hotel Kaiserhof Wien is 0.8 miles from the center of Vienna.

  • From the nearest airport, you can get to Hotel Kaiserhof Wien by:

    • Train 30min

  • The prices at Hotel Kaiserhof Wien may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Hotel Kaiserhof Wien can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Vegetarian
    • Gluten-free
    • Buffet

  • Check-in at Hotel Kaiserhof Wien is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Kaiserhof Wien offers the following activities/services (charges may apply):

    • Fitness center