Nestled in the heart of Brisbane and just 7 minutes’ drive from Brisbane Airport, Novena Palms Motel features an outdoor swimming pool and is in a convenient location, just an 8-minute drive from the Brisbane Entertainment Center at Boondall and a 12-minute walk from Northgate train station. It offers a free airport drop-off service from Monday-Saturday. Each air-conditioned room has a microwave, refrigerator and tea/coffee making facilities. All rooms are decorated in neutral colors and include a flat-screen TV. Free Wifi is available limited to two devices per room. Shuttle service operates Mon-Friday 6:15am, 7:15am and 8:15 am only We do not operate the shuttle service on Sat,Sun or Public Holidays. Car storage(guests only) $10.00+gst per day Our cancellation policies are 48Hrs prior to the booking and cancellation fee applies if less than 48hrs.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.1)

Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 sofa bed
and
1 queen bed
1 full bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.3
Facilities
7.7
Cleanliness
8.3
Comfort
8.2
Value for money
7.7
Location
8.1
Free Wifi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Angela
    United Kingdom United Kingdom
    Around 15 mins walk from Northgate Station. Pleasant staff and easy check-in. Good facilities in the room. Airport shuttle available. Great for an overnight stay in proximity to Brisbane Airport.
  • Frisby
    United States of America United States of America
    Room clean and comfortable Staff was friendly..limited manned office hours .. limited info re eating options listed in room. Inside the motel was much better than the overall outside appearance. Shuttle to airport was Excellent!!
  • Joshua
    Papua New Guinea Papua New Guinea
    Instructions were clear on how to check in for late arrivals, and how to check out for early morning departures. Good option for overnight layover in Brisbane.

Area info

Amenities of Novena Palms Motel

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Facilities for disabled guests
  • Terrace
  • Laundry
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Terrace
Kitchen
  • Electric kettle
Activities
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Services
  • Baggage storage
    Additional charge
  • Laundry
    Additional charge
  • Airport shuttle
Front Desk Services
  • Invoice provided
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
General
  • Designated smoking area
  • Air conditioning
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Languages Spoken
  • English

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Novena Palms Motel takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 1:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
AUD 30 per child, per night
Crib upon request
AUD 10 per child, per night
4+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos Cash is not accepted Novena Palms Motel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that there is a 2.0% charge when you pay with any card.

Shuttle service times:

Monday to Friday 6:15am, 7:15am, 8:15am and 9:30am only

Saturday 6:15am, 7:15am, 8:15am only

Our complimentary shuttle service does not opperate on Sundays or Public holidays.

There is no shuttle services from the airport

A surcharge of AU $45 applies for arrivals before check-in hours. All requests for early arrival are subject to confirmation by the property.

Office hours Each day of the week 9.00am to 10.00am and 2.00pm to 6.00pm only

Customers that make a last minute booking and are arriving after 6pm and do not have the code for the key safe, we will definitely send the code for the safe on the day of your arrival. Please note that if you have not received the code on the day, we have an after hours number on the board.

For customers that have already notified of their arrival after 6:00 pm, we will issue the key code to collect your key by email please allow at least 24hrs to get your code.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novena Palms Motel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

FAQs about Novena Palms Motel

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Novena Palms Motel is 5.6 miles from the center of Brisbane. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Novena Palms Motel is from 2:00 PM, and check-out is until 10:00 AM.

  • The prices at Novena Palms Motel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novena Palms Motel offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)
    • Swimming pool

  • Room options at Novena Palms Motel include:

    • Double
    • Triple
    • Twin