Featuring a private saltwater lagoon, sandy beaches and an artificial reef with tropical fish, the 28-story JW Marriott Gold Coast Resort & Spa is set in the heart of Surfers Paradise. Guests enjoy panoramic hinterland and river views, 5 on-site dining options, and a fitness center. Set on 2.5 acres of ponds and waterfalls, JW Marriott Gold Coast Resort & Spa features a private marina on the Nerang River. The property is 984 feet from the Light Rail station.The Dreamworld, Seaworld and MovieWorld theme parks are all within 30 minutes’ drive. The air-conditioned rooms feature a private balcony offering views of the Gold Coast Hinterland, Surfers Paradise skyline or Pacific Ocean. All rooms include free WiFi, a flat-screen TV, a bathroom with a shower, bathrobes, luxurious toiletries and a hairdryer. Misono Japanese offers a unique Teppanyaki dining experience, while fresh local seafood and seasonal produce are showcased at Citrique Restaurant. Enjoy award winning high tea or relax and sip on a cocktail overlooking the resort's lagoon pool at Chapter and Verse Lounge Bar. Spa by JW features four mindful experiences best suited for you - Calm, Invigorate, Indulge and Renew. Choose from indulgent couple's retreats, to cleansing facials to uplifting aromatherapy massages. With six treatment rooms to choose from, including two couples treatment rooms, saunas, experience showers and inviting relaxation lounges, it is perfect place to relax and unwind or gather with a group on the Gold Coast.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Located in the heart of Gold Coast, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.4
Comfort
9.4
Value for money
8.4
Location
9.0
Free Wifi
9.1
High score for Gold Coast
Select topics to read reviews:

Guests who stayed here loved

  • Karen
    Australia Australia
    Granddaughter absolutely loved the pool. All facilities and services were excellent.
  • Jennifer
    New Zealand New Zealand
    The pool, basketball/tennis courts, gym, table tennis, arcade room and popcorn stall
  • Vaishali
    New Zealand New Zealand
    Great hotel with amazing lagoon pool. Kids had an awesome time. Staff were great. This hotel exceeded our expectations
  • Kenneth
    Australia Australia
    Lagoon and pool both having waterfall features was beautiful.
  • Ralph
    Australia Australia
    Buffet amazing, great overall value, excellent amenities and brilliant customer service.
  • N
    Natalie
    Australia Australia
    The buffet breakfast was amazing, service throughout the whole hotel was immaculate
  • Lance
    New Zealand New Zealand
    Room was very well equipped, with every possible need/amenity provided for The pool was out of this world, and the pool facilities and landscape were unlike anything I have seen to date. It is now a real draw that will have me returning for...
  • Dr
    United States of America United States of America
    Everything about the property is extraordinary from the rooms to the pool and breakfast. Well done!
  • Jure
    United States of America United States of America
    Very nice resort. The pools were amazing and great location not to far away from Surfers Paradise only around 15 minute walk
  • Jared
    United States of America United States of America
    They acknowledged our anniversary and provided complimentary wine, dessert, and parking. It was a nice gesture that made us feel like we weren't being nickeled and dimed and set a positive tone for our stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • If you only stay for one night are you able to come before check in or after check out to use facilities ? Pool, food etc.

    Guests are welcome to arrive prior to check-in and utilise the facilities until the room is ready. After check-out the concierge team can store your l..
    Answered on 23 February 2021
  • Hi there, looking at booking for the weekend, do you have room service dining available at the moment? Thanks

    Yes, we have in room dining available in our resort.
    Answered on 15 January 2021
  • Is the breakfast at the moment, buffet style? Or is it a la carte ?

    During the current environment Citrique are offering an interactive buffet breakfast served by our friendly chef team. A seasonal à la carte menu show..
    Answered on 23 February 2021
  • Does additional fee apply to enjoy your spa services?

    Spa services such as the 24 hour gymnasium, steam and sauna rooms, locker rooms and shower facilities are complimentary to our in-house guests. For an..
    Answered on 19 March 2020
  • Do you have interconnecting rooms? Does the pool have fish in it?

    We have interconnecting rooms. Most common rooms are Mountain View or Ocean View Connecting rooms - 2x guestrooms next to each other, 1st room with 1 ..
    Answered on 16 December 2020
  • Hi! Was wondering if this room comes with the spa bath near the window like in the photos?

    The Junior King Suites that are located in the corner of each floor do feature the large soaking bathtubs with the beautiful window views. The remaini..
    Answered on 4 March 2021
  • Still looking?

Hotel area info

Restaurants
5 Restaurants On Site

  • Citrique Restaurant
    • Cuisine
      Australian • Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Misono Japanese Teppanyaki, Sushi Bar & Whisky Bar
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Chapter and Verse Bar and Lounge
    • Cuisine
      Australian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Misono Whisky Bar
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Pool Pavilion Bar
    • Cuisine
      Australian
    • Open for
      Lunch
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

Amenities of JW Marriott Gold Coast Resort & Spa
Great facilities! Review score, 9.4

Most popular amenities
  • 2 swimming pools
  • Private Parking
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
  • Live music/Performance
    Off-site
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Movie nights
  • Beach
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Ping-pong
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs AUD 24 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Saltwater pool
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Waterslide
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Portuguese
  • Vietnamese
  • Chinese

House rules
JW Marriott Gold Coast Resort & Spa takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 75 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AUD 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Must-know information for guests at this property

Please note that there is a 1.95% charge when you pay with a credit card.

Valet parking is charged at AUD 45 per night.

Self on-site parking is available at AUD 24 per night.

Please note that buffet breakfast charges are subject to change.

Children aged from 5–12 years old are charged half-price. Free of charge for infants aged from 0–4 years old.

Please note that for breakfast included rates, this is only for 2 adults. It will be an extra AUD 49.50 per person for additional breakfast.

The maximum vehicle height for parking at this property is 77 in. Taller vehicles cannot park here.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about JW Marriott Gold Coast Resort & Spa

  • Check-in at JW Marriott Gold Coast Resort & Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at JW Marriott Gold Coast Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Room options at JW Marriott Gold Coast Resort & Spa include:

    • Double
    • Suite

  • JW Marriott Gold Coast Resort & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Game room
    • Snorkeling
    • Ping-pong
    • Golf course (within 2 miles)
    • Evening entertainment
    • Steam room
    • Cooking class
    • Bicycle rental
    • Locker rooms
    • Fitness
    • Swimming pool
    • Spa facilities
    • Water sports facilities on site
    • Spa lounge/Relaxation area
    • Live music/Performance
    • Fitness classes
    • Movie nights
    • Private beach area
    • Beach
    • Spa/Wellness packages
    • Themed dinners

  • JW Marriott Gold Coast Resort & Spa has 5 restaurants:

    • Misono Japanese Teppanyaki, Sushi Bar & Whisky Bar
    • Citrique Restaurant
    • Pool Pavilion Bar
    • Misono Whisky Bar
    • Chapter and Verse Bar and Lounge

  • The prices at JW Marriott Gold Coast Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • JW Marriott Gold Coast Resort & Spa is 2.5 miles from the center of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 800 feet from JW Marriott Gold Coast Resort & Spa. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott Gold Coast Resort & Spa on this page.