The cleanliness was insufficient at places, our appartment's terrace was dirty, full of birds' poo, the curtains and blinds were not cleaned for a while either. The idea of being able to pair my credit card with the bracelet they give you for the doors was great, but then I couldn't use it to pay in the supermarket or the Suzzet restaurant., some employers didn't know how to charge you using the bracelet. So I ended up carrying my card with me everywhere. I found everything in the supermatket was brutally overpriced.

The location and surroundings were great. The variety of activities available on site for all ages superb, especially the splash areas for toddlers and kids impressed me. Staff at the reception was very kind and resolved all our issues promtly. Overall, me and my family had a great time here and we would came back as there is still a lot to explore.

Stayed in June 2022

We didn't feel very welcome. We arrived via taxi and requested to walk into the resort and the staff made the driver take us in so we got charged significantly more. We were given a map and sent to get our keys, upon arriving at the welcome House we were given and key and sent on our way, no welcome, no information about the resort, very unpleasant. Had the cushion not fallen off the sofa we would not have known it was a sofa bed (I previously had requested a twin room and was told it was 1 double bed only, but clearly there is 2 beds they just didn't bother informing us). Our window in our room wouldn't shut and we requested help and were told someone would come but they never did. Whenever we asked any questions at reception we got very cold blunt responses and felt unwanted. The staff in the shop and restaurants were all much politer. Overall it was a shame as the resort is so lovely, we wish we were made to feel more welcome. With a little more attention to customer service this could be a fantastic place to stay. The resort itself is so fabulous, a little politeness goes a long way. We visited other Disney hotels during our trip when passing by and were made to feel so much more welcome there.

Resort itself is beautiful, everything is so peaceful even when busy! Rooms are lovely with everything you need. Wish we had more time to explore the resort but it was only a short trip. The pool area is huge and great for all ages with multiple pools. Even though were mid twenties we had a childhood throw back exploring the children's outdoor play area which was lovely. The little mini beach was right by our room and so quiet, a little treat! Shop and restaurants staff were lovely. Served as a good base for a short stay covering both Paris landmarks and a Disney trip, just with a lot of travelling. There is bikes and carts to hire but we opted to walk about the resort as our room was pretty central, but do be aware the resort is very big, glad we had comfy shoes!!

Stayed in June 2022

Rooms were very hot with no air conditioning. One small pillow each on bed - more like a cushion. Lack of communication about check in process and arriving without a car. Had to buy own toilet roll and empty bins and put dirty linen out when leaving - not something I expect to do when I pay to stay somewhere in holiday. Other guests in nearby rooms smoking on balconies led to our room smelling of smoke when we got back from a day out and had left the windows open to keep the room cooler.

Lovely environment, very green and in fitting with nature. Great facilities on site. Very modern and spacious room with great balcony.

Stayed in June 2022

Restaurants, the shop, and additional activities were very expensive. Beds were very hard and uncomfortable. No options for additional dietary needs (gluten free, dairy free etc)

Great facilities, 15 mins from Disneyland. Lots for the kids to do. Good size house to stay in.

Stayed in June 2022

BIG IF NOT HUGE COMPLANT REGARDING BOOKING.COM DESCRIPTION OF KITCHEN APPLIANCES IS NO INFORMATION ABOUT INDUCTION HOB, THIS IS EXTREMELY IMPORTANT INFORMATION FOR SOMEONE LIKE MY WIFE WHO HAS A PACEMAKER AND WAS UNABLE TO USE STOPPING US FROM COOKING IN AS PLANNED , MAKING HOLIDAY MORE EXPENSIVE THAN NECESSARY COMPLIANT WILL BE FILED No Lift as not working, Bed as hard as nails, Kitchen not well equipped , Fridge dirty

Location and view over lakes

Stayed in June 2022

my property was way too dark due to the closeness of high trees causing lack of sunlight. A smell of damp or animal spraying from time to time

quite spacious

Stayed in June 2022

Fresh laundry

Stayed in May 2022

The cleaning needs to be done thoroughly.the microwave was very dirty inside. The dishwasher as well was dirty and smelly.The toilet was clean inside but the strong smell of the urine was so bad. I believe the cleaner only sweeps the floor without mopping. Hygiene is important and needs to be improved. Wasn't impressed about the cleaning. The doors from the bathroom and toilet was so dirty.

The place is very good and staff were lovely 😍 and Helpful. Very nice place for relaxing. The shop had everything for self catering. 😉

Stayed in May 2022

When we arrived we had to walk 10 minutes along a road and down pathways with all our luggage. There was no one to help us and I had my elderly mother, my disabled daughter and my baby with me so it was extremely difficult. When we finally arrived in the cottage it was all clean except for the bathroom which had been missed in the cleaning process because someone had showered and left all their dirty towels. It was really upsetting. I then had to walk back to the entrance to be told to walk another 20mins to a welcome house which was closed when wd got their. Booking.com couldn't help and in the end we had to just love with it for the night. I was disgusted. Next morning I got in touch with housekeeping and they cleaned it but it wasn't a great start to the holiday. After that everything was dead on, except kids disco wasn't on as advertised, there was no real entertainment at all at night which wasn't a problem because we were tired after long days in Paris and Disney. There was a shuttle bus at the entrance too you straight to Disney which was great. Everything within the resort was very expensive but I would return just more likely to stay in an apartment closer to the centre of the park

I liked all the facilities there was plenty to do however we were advised there was a shuttle within the resort and there wasn't which left getting around very difficult. The cottage itself was beautiful and had a lovely private outdoor seating area.

Stayed in May 2022