• City view
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
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Overlooking the Bay of Naples, Hotel Excelsior features a terrace and a rooftop restaurant. Set 300 metres from Castel dell'Ovo, it offers air-conditioned rooms and free WiFi throughout. With an elegant décor, all rooms come with a flat-screen TV and a kettle. The bathroom includes bathrobes and free toiletries. Some rooms have a sea view. A continental buffet breakfast is available daily and includes homemade pastries, fresh local products, bacon and eggs, cold cuts and fresh fruit. Guests can also enjoy Mediterranean and international cuisine at Ristorante La Terrazza. Among the other facilities there are a fitness centre, an on-site bar and conference facilities. Piazza del Plebiscito is a 10-minute walk from the hotel, while Maschio Angioino is 1 km away. Napoli International Airport is 16 km from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Eurostars Hotels
Hotel chain/brand
Eurostars Hotels

Property highlights

Situated in the best rated area in Naples, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
or
3 single beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
9.0
Comfort
9.1
Value for money
8.1
Location
9.7
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Vanitha007
    United Arab Emirates United Arab Emirates
    The location was great. Staff were nice. Cleaning staffs did a wonderful job! Thanks to them! We had a nice room with sea view, thanks for the upgrade.
  • Eugenio
    United States United States
    Location, facilities, view, historical architecture, breakfast buffet is excellent to start the day, walking distance to major cultural, entertainment and transportation facilities.
  • Natalija
    Lithuania Lithuania
    Atmosphere and history, spacious rooms, best location in Naples

Hotel surroundings

Facilities of Eurostars Hotel Excelsior
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Facilities for disabled guests
  • Terrace
  • Room service
  • Lift
  • Bar
Bathroom
  • Towels
  • Bidet
  • Bath or shower
  • Toilet
  • Free toiletries
  • Bathrobe
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Wine/champagne
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Eurostars Hotel Excelsior takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 11:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Cash Eurostars Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Eurostars Hotel Excelsior

  • Eurostars Hotel Excelsior offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Bicycle rental

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Eurostars Hotel Excelsior on this page.

  • Eurostars Hotel Excelsior is 0.9 miles from the centre of Naples. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Eurostars Hotel Excelsior may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Eurostars Hotel Excelsior can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Italian

  • Check-in at Eurostars Hotel Excelsior is from 14:00, and check-out is until 12:00.

  • Room options at Eurostars Hotel Excelsior include:

    • Single
    • Double
    • Suite
    • Triple