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Get the celebrity treatment with world-class service at Helvetia&Bristol Firenze – Starhotels Collezione

Set in a 19th-Century historical palazzo in the centre of Florence, Helvetia&Bristol Firenze – Starhotels Collezione is 5 minutes’ walk from the Duomo and Ponte Vecchio. It offers elegant rooms with antique furniture. With luxurious chandeliers and wooden furniture, rooms have a unique character. They come with a marble bathroom, air conditioning and flat-screen satellite TV. Breakfast buffet can be enjoyed with an exclusive collaboration with Iginio Massari Alta Pasticceria.To complete the hotel's dining offer, there is the on-site Cibrèo Ristorante & Cocktail Bar with its selection of traditional dishes. The Helvetia&Bristol Firenze – Starhotels Collezione is 100 metres from the famous Via de Tornabuoni high-fashion shopping street. Santa Maria Novella Train Station is a 10-minute walk away. The hotel also provides a wellness center.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Starhotels
Hotel chain/brand

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.8

Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
1 single bed
1 single bed
and
1 large double bed
2 double beds
1 single bed
and
1 double bed
or
3 single beds
2 single beds
and
1 double bed
1 single bed
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.5
Comfort
9.6
Value for money
8.4
Location
9.8
Free WiFi
8.8
High score for Florence
Select topics to read reviews:

See what guests loved the most:

  • Lubna
    Oman Oman
    The room design and the welcome staff! I have stayed there a few times and I will be back! This time was to celebrate my partner's birthday!
  • Stephen
    Australia Australia
    The location of the Helvetia & Bristol was stellar, easy to walk to everything. It is a short walk to the Duomo and Ponte Vecchio. There were plenty of restaurants close by and within walking distance. The rooms were lovely and very clean.
  • Ellen
    Germany Germany
    Lovely old style luxury hotel in the centre of Florence. I arrived last minute and everyone was kind and very friendly. Room and bed comfortable

Hotel surroundings

Restaurants
3 restaurants on site

  • BRISTOL WINTER GARDEN
    • Cuisine
      Italian • International
    • Ambiance
      Family friendly • Traditional
  • Cibrèo Ristorante & Cocktail Bar
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Cibrèo Caffè
    • Cuisine
      Italian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional

Facilities of Helvetia&Bristol Firenze – Starhotels Collezione
Great facilities! Review score, 9.3

Most popular facilities
  • Private parking
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Non-smoking rooms
  • 3 restaurants
  • Fitness centre
  • Facilities for disabled guests
  • Bar
Bathroom
  • Bath or shower
  • Slippers
  • Private bathroom
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is needed) and costs € 60 per day.
  • Valet parking
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Helvetia&Bristol Firenze – Starhotels Collezione takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card CartaSi Discover JCB Diners Club American Express Cash Helvetia&Bristol Firenze – Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Access to wellness center for minor is allowed from the age 14 and is subject to the written authorization of the parent or of whoever exercises legal protection.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Helvetia&Bristol Firenze – Starhotels Collezione in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Helvetia&Bristol Firenze – Starhotels Collezione

  • Room options at Helvetia&Bristol Firenze – Starhotels Collezione include:

    • Double
    • Suite
    • Single
    • Quadruple
    • Triple
    • Family
    • Twin/Double

  • The prices at Helvetia&Bristol Firenze – Starhotels Collezione may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Helvetia&Bristol Firenze – Starhotels Collezione has 3 restaurants:

    • BRISTOL WINTER GARDEN
    • Cibrèo Ristorante & Cocktail Bar
    • Cibrèo Caffè

  • Check-in at Helvetia&Bristol Firenze – Starhotels Collezione is from 14:00, and check-out is until 12:00.

  • Helvetia&Bristol Firenze – Starhotels Collezione offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Spa facilities
    • Happy hour
    • Spa/wellness packages
    • Cooking class
    • Spa lounge/relaxation area

  • Helvetia&Bristol Firenze – Starhotels Collezione is 200 yards from the centre of Florence. All distances are measured in straight lines. Actual travel distances may vary.