• Pets allowed
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
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Get the celebrity treatment with world-class service at Relais Santa Croce, By Baglioni Hotels

A 5-star hotel set in an 18th-century building, Relais Santa Croce is one of the most luxurious, stylish and elegant properties in the historic centre of Florence. It is located between the Santa Croce Basilica and the Cathedral. The hotel blends modern details and a classic décor. On arrival you can admire frescoed ceilings, and a comfortable and elegant lounge. There is also a music room where aperitifs and entertainment activities take place. High-quality comforts play an essential role in all rooms, which come with antique furniture and fine fabrics. Some rooms offer a plasma-screen TV, walk-in closet, and a bathroom with rain shower, and sauna or Turkish bath. WiFi is free throughout. The restaurant serves simple, tasty dishes, made from seasonal ingredients and you can enjoy the award-winning Pinchiorri winery on site. Fresh produce is bought daily from the historic Sant'Ambrogio Market, just 400 metres away. Relais Santa Croce, By Baglioni Hotels' staff can assist you with tour bookings, restaurant and museum reservations, and theatre or concert tickets.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Baglioni Hotels, Baglioni Hotel
Hotel chain/brand

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.4

Breakfast info

Vegan, Gluten-free, Buffet

Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
2 extra-large double beds
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.0
Cleanliness
9.5
Comfort
9.6
Value for money
8.5
Location
9.4
Free WiFi
8.8
High score for Florence
Select topics to read reviews:

See what guests loved the most:

  • Nicos
    Greece Greece
    Average breakfast for a 5 star hotel. Good service; breakfast served until 11.00 which is an advantage
  • Julie
    Australia Australia
    Excellent buffet breakfast in a beautiful room. Service by Elena was 10/10. Service was exceptional overall. Special mention also to Danisa who checked us in and looked after us during our stay. Nothing was too much trouble.
  • Sean
    United Kingdom United Kingdom
    Location was excellent. Staff were very friendly. We had a minor issue with our room but the staff were absolutely fantastic and changed us to a larger room, free off charge. Beautiful dining area. The decor all round was very good indeed.

Hotel surroundings

Restaurants
1 restaurant on site

  • Guelfi & Ghibellini
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Relais Santa Croce, By Baglioni Hotels
Great facilities! Review score, 9

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Airport shuttle
  • Room service
  • 24-hour front desk
  • Bar
Outdoors
  • Outdoor fireplace
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Evening entertainment
  • Cycling
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs € 65 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Relais Santa Croce, By Baglioni Hotels takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Cot upon request
Free
1 years
Cot upon request
Free
Extra bed upon request
Free
2 - 17 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Cash Relais Santa Croce, By Baglioni Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The property accepts pets up to a maximum weight of 15 kg, at an extra fee of EUR 50.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Relais Santa Croce, By Baglioni Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

FAQs about Relais Santa Croce, By Baglioni Hotels

  • Guests staying at Relais Santa Croce, By Baglioni Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Vegan
    • Gluten-free
    • Buffet

  • Check-in at Relais Santa Croce, By Baglioni Hotels is from 14:00, and check-out is until 12:00.

  • Relais Santa Croce, By Baglioni Hotels has 1 restaurant:

    • Guelfi & Ghibellini

  • Relais Santa Croce, By Baglioni Hotels offers the following activities / services (charges may apply):

    • Massage
    • Cycling
    • Evening entertainment
    • Head massage
    • Happy hour
    • Foot massage
    • Cooking class
    • Full body massage
    • Walking tours
    • Back massage
    • Live music/performance
    • Hand massage
    • Tour or class about local culture
    • Couples massage
    • Live sport events (broadcast)
    • Bicycle rental
    • Temporary art galleries
    • Neck massage
    • Themed dinner nights

  • Relais Santa Croce, By Baglioni Hotels is 750 yards from the centre of Florence. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Relais Santa Croce, By Baglioni Hotels include:

    • Double
    • Suite
    • Quadruple

  • The prices at Relais Santa Croce, By Baglioni Hotels may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.