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Overlooking the Basilica of Santa Maria Novella, Hotel Universo is set in a quiet square in central Florence. It offers colourful design rooms with air conditioning. The Universo is just 300 metres from Santa Maria Novella Train Station and 5 minutes' walk from Florence Cathedral. The surrounding area is full of interesting monuments, shops and restaurants. Rooms come with a TV and private bathroom with hairdryer and toiletries. Some have a view of the square. Reception is open 24-hours a day and staff provide useful local knowledge.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.7

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Room type
Number of guests
1 single bed
1 single bed
1 large double bed
2 single beds
1 large double bed
1 large double bed
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Travel Sustainable Level 3

This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Luisa
    Very comfortable bed and nice shower. Excellent location with good price.
  • Fabio
    Excellent location downtown. Shower ok. Quiet. Polite staff. Central position.
  • Marcusirving
    United KingdomUnited Kingdom
    Friendly helpful staff, allowed to check in early, easy to find, 5 mins from train station. Location right on the square, good WiFi. Great price for the location. Easy access to all the main tourist areas, shops & restaurants.

Hotel surroundings

Facilities of Hotel Universo - WTB Hotels

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Lift
  • Heating
  • Laundry
  • Air conditioning
  • Luggage storage
  • Breakfast
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Pets are allowed on request. No extra charges.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Minibar
WiFi is available in all areas and is free of charge.
No parking available.
  • Luggage storage
  • Fax/photocopying
  • Laundry
    Additional charge
  • 24-hour front desk
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Italian

House rules

Hotel Universo - WTB Hotels takes special requests - add in the next step!


From 14:00 to 21:00


From 09:00 to 11:30



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in


Free! Pets are allowed on request. No extra charges.


When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa CartaSi JCB Diners Club American Express Cash Hotel Universo - WTB Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Universo - WTB Hotels

  • Hotel Universo - WTB Hotels offers the following activities / services (charges may apply):

    • Check-in at Hotel Universo - WTB Hotels is from 14:00, and check-out is until 11:30.

    • The prices at Hotel Universo - WTB Hotels may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Hotel Universo - WTB Hotels include:

      • Single
      • Double
      • Triple
      • Twin/Double

    • Hotel Universo - WTB Hotels is 500 yards from the centre of Florence. All distances are measured in straight lines. Actual travel distances may vary.