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Overlooking the Basilica of Santa Maria Novella, Hotel Universo is set in a quiet square in central Florence. It offers colourful design rooms with air conditioning. The Universo is just 300 metres from Santa Maria Novella Train Station and 5 minutes' walk from Florence Cathedral. The surrounding area is full of interesting monuments, shops and restaurants. Rooms come with a TV and private bathroom with hairdryer and toiletries. Some have a view of the square. Reception is open 24-hours a day and staff provide useful local knowledge.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.7


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 single bed
and
1 large double bed
2 single beds
or
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
7.6
Cleanliness
8.3
Comfort
8.2
Value for money
7.8
Location
9.7
Free WiFi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Nancy
    United Kingdom United Kingdom
    Friendly and helpful staff - went above and beyond to help to try reserve a table for our meal Short walk from the train station Very clean Able to leave luggage safely to enjoy day in Florence after check out Lovely high ceilings View over...
  • Donovanwing
    South Africa South Africa
    Excellent location. Right by the train station and overlooking the square. There is a restaurant right outside the hotel, you are spoilt for choice!
  • Andrew
    United Kingdom United Kingdom
    Location was great, air con was great, the hotel looked after our luggage on final day which was very helpful.

Hotel surroundings

Facilities of Hotel Universo - WTB Hotels

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Lift
  • Heating
  • Laundry
  • Air conditioning
  • Luggage storage
  • Breakfast
Bathroom
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Pets
Pets are allowed on request. No extra charges.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Luggage storage
  • Fax/photocopying
  • Laundry
    Additional charge
  • 24-hour front desk
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Italian

House rules
Hotel Universo - WTB Hotels takes special requests - add in the next step!

Check-in
From 14:00 to 21:00
Check-out
From 09:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCartaSiCash

The fine print
Need-to-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Universo - WTB Hotels

  • The prices at Hotel Universo - WTB Hotels may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Universo - WTB Hotels offers the following activities / services (charges may apply):

    • Hotel Universo - WTB Hotels is 500 yards from the centre of Florence. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Universo - WTB Hotels is from 14:00, and check-out is until 11:30.

    • Room options at Hotel Universo - WTB Hotels include:

      • Single
      • Double
      • Triple
      • Twin/Double