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About this property
Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature.
In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center.
The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service.
For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies.
Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 3.1 mi away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
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Guest reviews
Categories:
Staff
9.5
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.6
Location
9.7
Free Wifi
8.5
High score for Playa del Carmen
Select topics to read reviews:
Guests who stayed here loved
A
Adriana
United States
“Amazingly friendly and helpful staff, thoughtful attention to detail, excellent food, beautiful lodgings and surroundings.”
Shiyun
United States
“All the food are exceptional in flavors and experimentally, and best of all, they are all healthy food and primarily vegan! For example, I had sea bass 3 days straight but each time I had it, the flavors were different and were all amazing. The...”
Sara
United States
“seriously most amazing place and amazing service. The quality of everything is top-notch and I have zero complaints. The staff is so responsive ive never stayed anywhere where they are so attentive to your needs. We are so happy with the...”
Catherine
United States
“Lovely, quiet facilities, nice beach with a lot of seating, great (inclusive) classes/activities (yoga, breath work, guided meditation) done in beautiful outdoor spaces. Rooms are big and nice. Be sure to NOT book through the hotel website if...”
Brittany
United States
“One of my top 5 hotels in the world, and I stay at all the nice luxury boutique spots. Service and food is perfect, along with the views and programming. :)”
O
Olga
Ukraine
“I prolonged my stay in Palmaïa twice. It’s a magic place with a deep healing process and a lot of pleasure.”
Renee
United States
“If you are looking for a spiritual wellness vacation. This is your spot! I'm plant based and the menu caters to those who live in a plant based lifestyle. Which is hard to find when vacationing. They do have meat option meals. This is a relaxation...”
O
Olga
Ukraine
“This place is sanctuary and luxury. Best therapists, best food, best treatments, best healing practices.”
S
Sheri
Canada
“The property was absolutely beautiful. The beach was stunning ! The facilities were thoughtfully and beautifully laid out. Use of wood and all natural materials! The wellness activities were transformative. The staff ALL were hardworking ,...”
Hanna
United States
“LOVED our stay. Amazing staff, amazing food, amazing facilities, WONDERFUL beach and jungle, wonderful locations for yoga and pranayama.”
Area info
Restaurants
7 Restaurants On Site
LEK
Cuisine
Mexican • Local • International
Open for
Dinner
Ambience
Family-friendly • Modern
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
Mar de Olivo
Cuisine
Mediterranean
Open for
Dinner
Ambience
Family-friendly • Modern • Romantic
Dietary options
Vegetarian • Vegan • Gluten-free
UME
Cuisine
Thai • Asian
Open for
Dinner
Ambience
Modern
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
Su Casa
Cuisine
International
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
Charlys Vegan Tacos
Cuisine
Mexican
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
Eolo Beach Club
Cuisine
Caribbean
Open for
Cocktail hour
Ambience
Family-friendly
Dietary options
Vegan
Plantissa
Cuisine
Caribbean
Open for
Breakfast • Lunch
Ambience
Family-friendly
Dietary options
Vegan • Gluten-free
House rules
Palmaïa The House of AïA All Inclusive Wellness Resort takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children over 4 are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation.
In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds
All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palmaïa The House of AïA All Inclusive Wellness Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Palmaïa The House of AïA All Inclusive Wellness Resort
Guests staying at Palmaïa The House of AïA All Inclusive Wellness Resort can enjoy a highly-rated breakfast during their stay (guest review score: 9).
Breakfast option(s) include:
À la carte
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Room options at Palmaïa The House of AïA All Inclusive Wellness Resort include:
Twin/Double
Suite
Double
Studio
Check-in at Palmaïa The House of AïA All Inclusive Wellness Resort is from 15:00, and check-out is until 12:00.
The prices at Palmaïa The House of AïA All Inclusive Wellness Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Palmaïa The House of AïA All Inclusive Wellness Resort has 7 restaurants:
Su Casa
UME
Charlys Vegan Tacos
Eolo Beach Club
Mar de Olivo
Plantissa
LEK
Palmaïa The House of AïA All Inclusive Wellness Resort offers the following activities/services (charges may apply):
Spa
Fitness center
Massage
Playground
Snorkeling
Kids' club
Beachfront
Beauty services
Live music/Performance
Bicycle rental
Locker rooms
Facial treatments
Beach
Makeup services
Swimming pool
Hair treatments
Manicure
Pedicure
Haircut
Hair coloring
Hairstyling
Body treatments
Body scrub
Body wrap
Spa facilities
Private beach area
Spa lounge/Relaxation area
Foot bath
Spa/Wellness packages
Couples' massage
Full-body massage
Fitness
Yoga classes
Palmaïa The House of AïA All Inclusive Wellness Resort is 2.5 mi from the center of Playa del Carmen.
The nearest beach is 1,300 ft from Palmaïa The House of AïA All Inclusive Wellness Resort.
Yes, Palmaïa The House of AïA All Inclusive Wellness Resort is popular with guests booking family stays.
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