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About this property

Prime Location: The Carmen Hotel - Ocean Front in Playa del Carmen offers a beachfront setting with Playa del Carmen Beach just yards away. Nearby attractions include ADO International Bus Station (6-minute walk) and Playa del Carmen Maritime Terminal (2297 feet). Cozumel International Airport is 22 mi from the property. Exceptional Facilities: Guests enjoy a private beach area, rooftop swimming pool, sun terrace, restaurant, bar, and free WiFi. Additional amenities include a paid shuttle service, elevator, 24-hour front desk, outdoor seating area, full-day security, room service, tour desk, and luggage storage. Comfortable Accommodations: Rooms feature air-conditioning, balcony, private bathroom, work desk, free toiletries, shower, TV, and sea or city views. Additional amenities include a terrace, bath, coffee machine, and sofa. Dining Experience: The modern restaurant serves international cuisine with vegetarian options. Breakfast includes continental with cheese. Outdoor seating is available.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

    • Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.4

    • Breakfast Info

    • Continental


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Availability

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Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jacqueline
    United States United States
    I absolutely loved the ocean view suite. The hotel was immaculate, housekeeping was great as well as all other staff. The location was perfect, and put me in the middle of everything. The Carmen surpassed my expectations.
  • Philip
    United States United States
    Location, staff, room design, bars/restaurants, staff helpfulness.
  • Amine
    Morocco Morocco
    The location, the lady at the reception (evening shift), the ocean view, front beach, the suite room was great and big.
  • Santhosh
    United States United States
    Convenient location. By the beach and close to the 5th avenue entertainment zone.
  • Marie3184
    Netherlands Netherlands
    The staff of this hotel was the best ever, special thanks to Mina and ladies at the reception, Abraham, Hugo and Diego. They made me feel like being with family. I was travelling solo and this was the best experience ever, especially thanks to...
  • Evelyn
    United States United States
    Loved the location. Breakfast by the ocean, amazing, with the breeze and sun. Walking distance to La Quinta, Beach Club House.
  • Melissa
    United States United States
    Nothing beats the view from the balcony. Not too big a fan of the immediate area but the ocean view makes up for all that.
  • Gordin
    United States United States
    I did not get the breakfast; I liked the food in the place next door with the live music. The people who worked at the bar upstairs by the pool were very nice.
  • Arthur
    United States United States
    The rooftop, the location, comfortable beds, the design, Mia the receptionist was very kind and explain all the details.
  • Steven
    United States United States
    Modern, clean, well maintained, friendly staff and terrific ocean front location. The area is in the center of Playa and within walking distance to everything. The whole area is full of music but if ever too loud at night just close the glass...

Hotel area info

Restaurants

2 Restaurants On Site
  • Deck 5
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambience
      Modern
  • Sand Bar Beach House
    • Cuisine
      International
    • Ambience
      Modern
    • Dietary options
      Vegetarian

House rules

The Carmen Hotel - Ocean Front takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Carmen Hotel - Ocean Front of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Carmen Hotel - Ocean Front