- Kitchen
- City view
- Garden
- Swimming pool
- Free Wifi
- Terrace
- Balcony
- Air conditioning
- Private bathroom
- 24-hour front desk
You might be eligible for a Genius discount at Hotel The Palm. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town center and a 2-minute walk from the beach. This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views. "Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience. The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle. Hotel The Palm is just 656 feet from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Non-smoking rooms
- Room service
- Facilities for disabled guests
- 24-hour front desk
- Terrace
- Bar
- Air conditioning
- Breakfast
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Guest reviews
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Guests who stayed here loved
- Alejandra
United States“The location, the room, the pool, and the service were perfect! We highly recommend the hotel, as well as the food and beverages.” - Aquilla United States“I really enjoyed the location of the hotel. After walking to the beach, and 5th, it was veryyyy convenient to pop back into my room. The staff was veryyyy helpful. I ordered some food from the rooftop, didn’t quite like it, and they helped me out....”
- Jorge
Germany“Everything is good for a very central located hotel.” - Damon United States“First of all, the room was HUGE - there was a front living area with a day bed, double showers divide that from the bed area and then a balcony on top of that. The bed was very soft, fine for me, but maybe too soft for some. The pool area is...”
- Brenda United States“I loved that it was very close to everything. The beach is a 2 minute walk away, restaurants, bars and clubs are all within a 5 to 10 minute walk.”
- Marty
Canada“Great location. Could use a bit of a refresh. Room was spacious but could use a bit of renovation.” - Ionica Canada“The location is great stuff very friendly and helpful very specious clean confortabile big shower and nice bar and pool At the roof”
- Loren Canada“I like the rooftop pool and bar area. Staff was pleasant. Music was good and location was great!”
Hiram United States“The room was big and clean but lacked amenities. I guess it was ok for the price you pay.”
Ahmed
Bahrain“Near the fifth avenue steps away and nice thing it’s away from noise”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Please note that this hotel is oriented for adults and children over the age of 14.
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.
Parking spaces are subject to availability.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
