Experience world-class service at Torel Palace Lisbon

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Located on a hill in the heart of Lisbon, Torel Palace Lisbon consists of three buildings in which two of them are traditional 19th-century mansions, surrounded by a garden with a swimming pool. Its suites, terraces, pools and gardens offer stunning and panoramic views over the city centre, Tagus River and the São Jorge Castle. Its 33 air-conditioned rooms and suites with private bathrooms are individually and tastefully decorated.. Each includes mini-bar, coffee and tea machine as well as a safe. In addition, Torel Palace Lisbon offers one villa and five totally new apartments. Guests have access to a bar and will be able to enjoy a quality buffet breakfast, with typical Portuguese products, fresh orange juice and homemade cakes. The elegant restaurant 2Monkeys is part of the hotel and offers fine dining option. Black Pavilion is a restaurant and a bar. In addition the surrounding area offers a great variety of traditional Portuguese restaurants. At night, guests can visit the lively Bairro Alto 850 metres away. Torel Palace Lisbon offers a great variety of services which include airport shuttle, babysitting, massages, concierge and daily maid. A complete service for guests’ clothes is available offering dry cleaning, ironing, laundry and shoe shine. The Lavra Funicular, the oldest in Lisbon, is a short walk away. The trendy commercial areas of Rua Augusta and Chiado, as well as lively Bairro Alto are an 8-minute walk from Torel Palace Lisbon. Coliseu dos Recreios and the National Theatre Dona Maria II are within 500 metres. The Rossio Train Station and the Restauradores Metro Station are 650 metres away. Lisbon International Airport is 6 km away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Lisbon, this property has an excellent location score of 9.4

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
1 large double bed
1 large double bed
1 double bed
1 double bed
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Travel Sustainable Level 2

This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.7
Location
9.4
Free WiFi
8.6
High score for Lisbon
Select topics to read reviews:

See what guests loved the most:

  • Victor
    PortugalPortugal
    Staff was incredible, food and drinks were fantastic and they even gave us a bottle of wine as a gift. I traveled with my girlfriend and it was the perfect romantic getaway. Didi was amazing - he's the bartender. Amazing vibes, cocktails and...
  • Benjamin
    United KingdomUnited Kingdom
    Great area to sit with views all over Lisbon. Friendly staff. Nice atmosphere. The walk into town is short, but very very steep
  • Madeleine
    SwedenSweden
    Excellent views, property and service! The new bar and Terrasse are stunning! We had a lovely stay though our room was a little simple perhaps, and very humid. We were served by Artur in the restaurant who was a highlight as a lovely and helpful man.

Property surroundings

Restaurants
2 restaurants on site

  • Black Pavilion
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian
  • 2Monkeys
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of Torel Palace Lisbon
Great facilities! Review score, 9.2

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs € 25 per day.
  • Valet parking
  • Parking garage
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Portuguese

House rules

Torel Palace Lisbon takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of EUR 100 is required on arrival. That's about GBP 85. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
€ 75 per child, per night
4+ years
Extra bed upon request
€ 75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash Torel Palace Lisbon accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that the price of the extra bed does not include breakfast.

When booking 5 or more rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Torel Palace Lisbon in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 3872/AL,732/AL,20144/AL

FAQs about Torel Palace Lisbon

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Torel Palace Lisbon offers the following activities / services (charges may apply):

    • Swimming Pool

  • Check-in at Torel Palace Lisbon is from 15:00, and check-out is until 12:00.

  • Torel Palace Lisbon has 2 restaurants:

    • 2Monkeys
    • Black Pavilion

  • Room options at Torel Palace Lisbon include:

    • Twin/Double
    • Double
    • Villa
    • Apartment
    • Suite

  • Guests staying at Torel Palace Lisbon can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Torel Palace Lisbon may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Torel Palace Lisbon is 500 yards from the centre of Lisbon. All distances are measured in straight lines. Actual travel distances may vary.