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Experience world-class service at Torel Palace Lisbon

Located on a hill in the heart of Lisbon, Torel Palace Lisbon consists of three buildings in which two of them are traditional 19th-century mansions, surrounded by a garden with a swimming pool. Its suites, terraces, pools and gardens offer stunning and panoramic views over the city centre, Tagus River and the São Jorge Castle. Its 33 air-conditioned rooms and suites with private bathrooms are individually and tastefully decorated.. Each includes mini-bar, coffee and tea machine as well as a safe. In addition, Torel Palace Lisbon offers one villa and five totally new apartments. Guests have access to a bar and will be able to enjoy a quality buffet breakfast, with typical Portuguese products, fresh orange juice and homemade cakes. The elegant restaurant 2Monkeys by Chef Vitor Matos is part of the hotel and offers a fine dining option awarded with one Michelin star, in 2024. Black Pavilion is a restaurant and a bar. In addition the surrounding area offers a great variety of traditional Portuguese restaurants. At night, guests can visit the lively Bairro Alto 850 metres away. Torel Palace Lisbon offers a great variety of services which include airport shuttle, babysitting, massages, concierge and daily maid. A complete service for guests’ clothes is available offering dry cleaning, ironing, laundry and shoe shine. The Lavra Funicular, the oldest in Lisbon, is a short walk away. The trendy commercial areas of Rua Augusta and Chiado, as well as lively Bairro Alto are an 8-minute walk from Torel Palace Lisbon. Coliseu dos Recreios and the National Theatre Dona Maria II are within 500 metres. The Rossio Train Station and the Restauradores Metro Station are 650 metres away. Lisbon International Airport is 6 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Lisbon, this property has an excellent location score of 9.4

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Living room
1 sofa bed
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
1 large double bed
1 large double bed
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.4
Free WiFi
8.9
High score for Lisbon
Select topics to read reviews:

Guests who stayed here loved

  • Aarti
    United Kingdom United Kingdom
    Everything was superb! Our room had so much charm. Staff and food was amazing too.
  • Nigel
    United Kingdom United Kingdom
    Staff and food great - it was our wedding anniversary and a lovely bottle of wine was waiting for us in our room! Relaxing massage in the lovely spa - the funicular was only yards away, which you can see from the front patio of the hotel, if you...
  • Sophie
    Australia Australia
    Beautiful hotel and facilities. Very comfortable and spacious room. Great location with stunning view of Lisbon.
  • Suzanne
    New Zealand New Zealand
    The staff were all amazing. Special mention to Fillip, Harry and Pedro. The view was spectacular and the location was sensational. The food was great. Having a Michelin star restaurant on site was truly special. We loved it - the food and the...
  • Craig
    United Kingdom United Kingdom
    Beautiful location. Stunning building. The views from the hotel are simply the best in Lisbon.
  • Dennis
    Netherlands Netherlands
    The restaurant is great, especially the service of waiter Ram.
  • John
    United Kingdom United Kingdom
    Staff were fantastic. Not sure I would bother with hot tub on the terrace if I stayed here again though!
  • Muaz
    Kuwait Kuwait
    The view of the hotel is amazing. The food was great. It has a Michelin star restaurant. Friendly staff.
  • Johanna
    Germany Germany
    Beautiful property perched on a hill with amazing views! Very special individual rooms in an old and lovely building. Very friendly and attentive staff, great experience all around!
  • Shadil
    Switzerland Switzerland
    Beautiful hotel in prime location. Wonderful place to visit with attentive and friendly staff.

Property surroundings

Restaurants
2 restaurants on site

  • Black Pavilion
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian
  • 2Monkeys- One MICHELIN Star
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of Torel Palace Lisbon
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs € 25 per day.

  • Valet parking
  • Parking garage

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Wellness

  • Sun umbrellas
  • Sun loungers or beach chairs

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Portuguese

House rules
Torel Palace Lisbon takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about £82. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
€ 75 per child, per night
4+ years
Extra bed upon request
€ 75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash
Smoking
Smoking is not allowed.

The fine print
Need-to-know information for guests at this property

Please note that the price of the extra bed does not include breakfast.

When booking 5 or more rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Torel Palace Lisbon in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 732/AL, 3872/AL, 100348/AL, 100349/AL, 100350/AL, 100351/AL, 100352/AL, 12268

FAQs about Torel Palace Lisbon

  • Torel Palace Lisbon is 500 yards from the centre of Lisbon. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Torel Palace Lisbon may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Torel Palace Lisbon can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Torel Palace Lisbon offers the following activities / services (charges may apply):

    • Swimming Pool

  • Check-in at Torel Palace Lisbon is from 15:00, and check-out is until 12:00.

  • Room options at Torel Palace Lisbon include:

    • Twin/Double
    • Double
    • Villa
    • Apartment
    • Suite

  • Torel Palace Lisbon has 2 restaurants:

    • Black Pavilion
    • 2Monkeys- One MICHELIN Star