• City view
  • Pet friendly
  • Swimming pool
  • WiFi in all areas
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe

Located atop the famous Water Tower Place in Chicago’s Gold Coast district, this hotel offers artfully decorated guest rooms that feature city of lake views from large picture windows. The luxury shops and restaurants of the Magnificent Mile are just steps from this hotel. A flat-screen TV and free WiFi are included in every room at Ritz-Carlton, Chicago. Each room also includes a spacious marble bathroom with free deluxe toiletries. Guests can enjoy an aquatic workout in the temperature-controlled, four-lane lap pool or relax in the on-site spa. The hotel features 24-hour concierge services and 2 restaurants, cafe and bar on site: Torali Italian-Steak, Rooftop at Torali, The Cafe, Torali Bar. Guests can also use the modern fitness center or the 24-hour business center at the Chicago Ritz Carlton. This hotel is less than 1 mile from the Navy Pier entertainment area. The Chicago Museum of Contemporary Art is adjacent to the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.0
Comfort
9.2
Value for money
8.0
Location
9.5
Select topics to read reviews:

See what guests loved the most:

  • Zebrowski
    United States of America United States of America
    25th floor lake view, beautiful -- what a sunrise -- 15th floor exceptional.
  • Kelly
    United States of America United States of America
    Everything was spotless everyone was very kind and helpful
  • Matthew
    United States of America United States of America
    The hotel is right off the magnificent mile, about a mile away from Millennium park and the loop, so great location. The hotel is what you’d expect from the Ritz-Carlton, beautiful decor, great bed, comfortable room with a great view of the city...

Hotel area info

Restaurants
2 Restaurants On Site

  • Torali Italian-Steak
    • Cuisine
      Italian • Steakhouse
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Rooftop at Torali
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Modern

Amenities of The Ritz-Carlton, Chicago
Great facilities! Review score, 8.9

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • WiFi in all areas
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 2 restaurants
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and costs $14.95 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs $79 per day.
  • Electric vehicle charging station
Front Desk Services
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Spa
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
    Additional charge
  • Massage
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

The Ritz-Carlton, Chicago takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
$40 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
$40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover Diners Club American Express The Ritz-Carlton, Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns.

Valet parking is available for USD 79 per night.

The one-time extra bed fee is USD 40.

The one-time pet fee per stay is USD 250.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Ritz-Carlton, Chicago

  • Check-in at The Ritz-Carlton, Chicago is from 4:00 PM, and check-out is until 12:00 PM.

  • Guests staying at The Ritz-Carlton, Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • À la carte

  • The nearest beach is 1,650 feet from The Ritz-Carlton, Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Ritz-Carlton, Chicago include:

    • Double
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Ritz-Carlton, Chicago has 2 restaurants:

    • Rooftop at Torali
    • Torali Italian-Steak

  • The Ritz-Carlton, Chicago offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Foot bath
    • Locker rooms
    • Fitness classes
    • Steam room
    • Fitness
    • Swimming pool
    • Spa/Wellness packages
    • Spa facilities
    • Yoga classes
    • Spa lounge/Relaxation area

  • The prices at The Ritz-Carlton, Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Ritz-Carlton, Chicago is 1.1 miles from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.