Located atop the famous Water Tower Place in Chicago’s Gold Coast district, this hotel offers artfully decorated guest rooms that feature city of lake views from large picture windows. The luxury shops and restaurants of the Magnificent Mile are just steps from this hotel. A flat-screen TV is included in every room at Ritz-Carlton, Chicago. Wifi in the room is provided for a fee of USD 14.95. Each room also includes a spacious marble bathroom with free deluxe toiletries. Guests can enjoy an aquatic workout in the temperature-controlled, four-lane lap pool or relax in the on-site spa. The hotel features 24-hour concierge services and 2 restaurants, cafe and bar on site: Torali Italian-Steak, Rooftop at Torali, The Cafe, Torali Bar. Guests can also use the modern fitness center or the 24-hour business center at the Chicago Ritz Carlton. This hotel is less than 1 mile from the Navy Pier entertainment area. The Chicago Museum of Contemporary Art is adjacent to the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
8.9
Comfort
9.3
Value for money
7.5
Location
9.5
Select topics to read reviews:

Guests who stayed here loved

  • G
    Gretchen
    United States of America United States of America
    Staff was great! Facilities were beautiful and well located.
  • Jerome
    United States of America United States of America
    It was elegant great location awesome staff room and bed was comfortable
  • Sandra
    United States of America United States of America
    It was very nice,hooked up with family from Florida. Location was Great. Walked a lot, our weather was perfect. Had a view with city and Navy Pier, that was nice, was able to watch the fireworks from our room.The shower was great. The bed super...
  • Zebrowski
    United States of America United States of America
    25th floor lake view, beautiful -- what a sunrise -- 15th floor exceptional.
  • Kelly
    United States of America United States of America
    Everything was spotless everyone was very kind and helpful
  • Matthew
    United States of America United States of America
    The hotel is right off the magnificent mile, about a mile away from Millennium park and the loop, so great location. The hotel is what you’d expect from the Ritz-Carlton, beautiful decor, great bed, comfortable room with a great view of the city...
  • J
    Julie
    United States of America United States of America
    beautiful views of the lake. Amazingly comfy-cozy bed!
  • Tinquilla
    United States of America United States of America
    very clean environment. staff extremely attentive and kind. great location.
  • Ben
    United Kingdom United Kingdom
    Excellent location near the mile, as well as good coffee shops (Dollop!) nearby. Comfortable room, excellent view of the lake via the picture window.
  • Carmen
    Spain Spain
    Las increíbles vistas a Navy Pier El servicio de entrada y de seguridad, me localizó el taxista que use para mi llegada al hotel, pues me olvide mi bolso. Muy efectivos y rápidos❣️ Los restaurantes deliciosos. Las habitaciones decoración...

Hotel area info

Restaurants
2 Restaurants On Site

  • Torali Italian-Steak
    • Cuisine
      Italian • Steakhouse
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Rooftop at Torali
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Modern

Amenities of The Ritz-Carlton, Chicago
Great facilities! Review score, 8.8

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Pets
Pets are allowed. Charges may apply.

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and costs $14.95 per 24 hours.

Parking
Private parking is available on site (reservation is not needed) and costs $82 per day.

  • Electric vehicle charging station

Front Desk Services

  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Carbon monoxide detector
  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels

Spa

  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
    Additional charge
  • Massage
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
The Ritz-Carlton, Chicago takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
$40 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
$40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverUnionPay credit card

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns.

Valet parking is available for USD 79 per night.

The one-time extra bed fee is USD 40 per night.

The one-time pet fee per stay is USD 250.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Ritz-Carlton, Chicago

  • The Ritz-Carlton, Chicago has 2 restaurants:

    • Torali Italian-Steak
    • Rooftop at Torali

  • Check-in at The Ritz-Carlton, Chicago is from 4:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at The Ritz-Carlton, Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Ritz-Carlton, Chicago include:

    • Double
    • Suite

  • The Ritz-Carlton, Chicago is 1.1 miles from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 1,500 feet from The Ritz-Carlton, Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • The Ritz-Carlton, Chicago offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Foot bath
    • Locker rooms
    • Fitness classes
    • Steam room
    • Fitness
    • Swimming pool
    • Spa/Wellness packages
    • Spa facilities
    • Yoga classes
    • Spa lounge/Relaxation area

  • Guests staying at The Ritz-Carlton, Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • À la carte