About this property

Located in the heart of the Chicago city center, this hotel features rooms overlooking the river and city skyline. Boasting 5 restaurants and bars, Sheraton Grand Chicago is just a 10-minute walk away from Navy Pier and Millennium Park. A 47" cable TV is offered in every spacious room at Sheraton Grand Chicago. All rooms offer city or river views and come equipped with a mini-bar. For guest convenience, a fitness center and business center are also available. Shula’s Steak House, located on site, serves fresh seafood and steak for dinner each evening. Chicago Burger Company features a casual atmosphere with juicy burgers and icy cocktails. This hotel is 5 minutes' walk from the luxurious shops, entertainment and nightlife of Michigan Avenue. The Museum of Contemporary Art Chicago is less than 1 mile away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Located in the heart of Chicago, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Gluten-free, American, Buffet

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Nikki
    United States United States
    Perfect location,very close to all tourists activities
  • Halvorsen
    United States United States
    The location of the property was great! So walkable and the facility itself was excellent!
  • Isaiah
    United States United States
    I really loved the location of the hotel. I was near everything I needed between stores to buy essentials to dining.
  • Denise
    United States United States
    First let me say the bell Captains (whatever you call the folks who help get cabs etc) were phenomenal. So helpful and got us cabs amazingly! Kept track of what we were doing. And so friendly. All the staff we interacted with were helpful. Love...
  • Pam
    United States United States
    Wow! I loved this property! Felt like a true queen! Close to everything! Lourdes L. In housekeeping kept our room superclean everyday of our stay! I loved the shampoo, conditioner, and the pool! There is Starbucks downstairs! I would definitely...
  • Sally
    United States United States
    Exceptional staff and perfect location on the river and near Magnificent Mile shopping.
  • Pam
    United States United States
    Being right on the river walk was amazing. The facility had activities happening during our stay. Everything we needed was right there
  • Susan
    United States United States
    The hotel is in a great location, we had a nice room, and the view of the river and lake was amazing.
  • Steven
    United States United States
    Location, layout , accommodations and What a Super Staff !!
  • Mclawyer
    United States United States
    staff were friendly and helpful. The room was nice and clean. The location to some attractions was in walking distance.

Hotel area info

Restaurants

6 Restaurants On Site
  • Shula's Steak House.
    • Cuisine
      American
  • LB Bistro And Patisserie
    • Cuisine
      American
  • Chicago Burger Company
    • Cuisine
      American
  • CHI Bar
    • Cuisine
      American
  • Link
    • Cuisine
      American
  • Shula's Lounge
    • Cuisine
      American

Amenities of Sheraton Grand Chicago Riverwalk

Great facilities! Review score, 8.2

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 6 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck

Pets
Pets are allowed. No extra charges.

Activities

  • Live music/Performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Bar crawls
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Public parking is available on site (reservation is not possible) and costs $70 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels

Spa

  • Fitness classes
  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules

Sheraton Grand Chicago Riverwalk takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the method of payment used to make the reservation must be presented upon check-in. Contact hotel for details.

Guests must be at least 21 years of age to check-in.

Roll-away beds can only be accommodated in king rooms for a fee and must be booked in advance of the guest's stay. Please contact the hotel for more information.

Refrigerators may also be available on request for an additional fee.

A Daily Destination Fee of $25 plus tax (17.4%) be added to the room rate, which includes the following:

• Daily Enhanced Internet

• Daily F&B Credit of $25

• 2 passes daily admission to the Chicago Architectural Center

• 2 passes daily admission to the Chicago Sports museum

Destination Fees will be charged at the hotel. For pre-paid reservations, only the prepayment for room and tax will be charged upon booking and the destination fee plus taxes will be due at the hotel after check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Grand Chicago Riverwalk