About this property

Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

    • Located in the heart of Chicago, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • American

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
2 full beds
2 full beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
2 full beds
1 king bed
1 king bed
2 full beds
2 full beds
1 king bed
2 full beds
2 full beds
2 full beds
2 full beds
2 full beds
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Cynthia
    United States United States
    It's a beautiful and very clean upscale hotel, the beds are comfortable, everyone we encountered was friendly and helpful.
  • Lisa
    United States United States
    The hotel is beautiful. The service was great. Great views of the river and easy access to public transportation to get anywhere in the city.
  • Charles
    United States United States
    Corner room of the triangular building was a treat. Comfortable bed. Views and second bathroom made ours the ideal hotel room to host a quiet family reception after our event.
  • Jonathan
    United States United States
    The gym being in the top floor and having amazing panoramic views. Amazing views of the river from my room. The shower tub bathroom is a great touch. Confident restaurants and 24/7 shop is nice too. I also liked the elevator system.
  • Jose
    United States United States
    Nice location and excellent services along with rooms being clean and comfortable
  • Cyars
    United States United States
    I love the location. I love that it was close to numerous restaurants and close to so many sightseeing opportunities.
  • Zorica
    United States United States
    The location is perfect. The gym is great and the view from the gym. is perfect, as well. The rooms are comfortable and clean. We didn't use other facilities, so I can't comment that.
  • Alvin
    Singapore Singapore
    good size for 3 people with wonderful view - we paid for river view
  • Melissa
    United States United States
    The staff was so friendly and the hotel was the best hotel I have ever stayed in. My family travels a lot, and this was a great facility.
  • S
    United States United States
    My daughters and I were coming from my mother's funeral and we really needed cheering up. The services were prompt and polite, the facility was amazing, the view (Juan helped us out) was unbelievable. Just a great experience. Thanks.

Hotel area info

Restaurants

1 Restaurant On Site
  • The Palm
    • Cuisine
      American • Italian • Steakhouse
    • Ambience
      Traditional

House rules

Swissotel Chicago takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that the property no longer has a swimming pool.

The amenity fee includes the following:

Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay)

Basic High Speed Internet Access

Vitality Fitness Classes

Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay)

Nightly Shoe Shine (upon request)

10% off private transportation

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Swissotel Chicago