About this property

Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including on-site restaurants with a rooftop terrace, a state-of-the-art fitness center and fully-equipped 24-hour business center. Every room at The Gwen features custom décor inspired by signature sculptures and includes a 65-inch flat-screen TV, free WiFi and a spacious work desk with an ergonomic chair. A fully-stocked mini-bar and custom luxury bath amenities are also provided. Guests can take in panoramic views of the city skyline while relaxing fireside with custom cocktails at the hotel’s rooftop terrace, Upstairs at the Gwen. The fitness center offers over 2,000 square feet of state-of-the-art fitness equipment, including free weights, cardio and strength training machines and yoga equipment. Fresh apples and bottled water are also available. Chicago’s renowned Theater District and Millennium Park are both less than a mile away from the hotel. Navy Pier is 1 mile away, while Second City Comedy Club is a 10-minute drive from the property.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Luxury Collection
Hotel chain/brand
Luxury Collection

Property highlights

    • Located in the heart of Chicago, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • American

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
2 queen beds
2 queen beds
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Carolyn
    United States United States
    Great location- very nice spacious rooms. Wonderful amenities
  • Kristie
    Hong Kong Hong Kong
    Fantastic, safe location for a mother and teen daughter travelling, dining out, and shopping. Would recommend this property to other female travellers.
  • Shani
    United States United States
    Location was great! Drinks were good, staff was very friendly and our room was clean and comfortable!
  • Autumn
    United States United States
    I only stayed for one night, so I did not utilize a lot of the extra services. However, the hotel and the room itself were absolutely beautiful. Everything was sparkling clean and staff was friendly throughout.
  • Hay
    United States United States
    It was a beautiful place! Great food! Polite staff.
  • Kathryn
    United States United States
    Right on magnificent mile and close to lots of shopping/museums, close the L for everything else! The hotel was nice and our room was great—spacious and the bathroom had a large soaking tub. Fitness facilities were great and the breakfast (if you...
  • Bruce
    United States United States
    Everything was fine but $50 for an omelette and coffee! I felt taken advantage of.
  • Allison
    United States United States
    Convent location, easy affordable parking, stylish room, clean, quiet, friendly staff
  • Alexis
    United States United States
    The breakfast was delicious and filling. The location was convenient for the things we wanted to do downtown. I will definitely be returning. The complementary popcorn and bottled water was a plus!
  • Kimberly
    United States United States
    Location, cleanliness, rooftop ambiance in the day & night.

Hotel area info

Restaurants

1 Restaurant On Site
  • Upstairs at The Gwen
    • Cuisine
      American
    • Open for
      Lunch • Dinner

House rules

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago