Get the celebrity treatment with world-class service at The Mercer

Located in Soho, this luxury 5 star hotel is a 5-minute walk from Washington Square Park and Little Italy. It features 24-hour concierge service and loft-style rooms. Each of the spacious and contemporary rooms at The Mercer has high ceilings and is equipped with a flat-screen TV and free Wi-Fi. The marble bathroom includes a walk-in shower with body sprays. Video game systems are available upon request. This New York hotel provides private exercise trainers, massage therapists, and yoga lessons. Dog walking services are available as well as valet parking and limousines with professional drivers. The lobby boasts a large book and magazine library. Times Square is 4.8 km from The Mercer Hotel. The World Trade Center Memorial Site is just 2.7 km away. We look forward to welcoming you and assure you that our top priority is always the safety and well-being of our guests, our staff and the community in which we live.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in New York, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
9.1
Comfort
8.9
Value for money
7.4
Location
9.7
Free WiFi
8.3
High score for New York
Select topics to read reviews:

See what guests loved the most:

  • Marcelle
    United Kingdom United Kingdom
    Great location in the middle of Soho! Super cool vibes with a comfortable room and big bathroom.
  • Riccardo
    Italy Italy
    great position very professional and courteous staff cool vibe
  • Aoife
    Ireland Ireland
    The location is amazing. In Soho near lots of restaurants and shops, walking distance to lots of areas and sites of it interest. Several subway stations close by if you don’t want to walk or want to go further afield. The hotel is in a beautiful...

Hotel surroundings

Restaurants
1 restaurant on site

  • Sartianos
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern

Facilities of The Mercer
Great facilities! Review score, 8.3

Most popular facilities
  • Free WiFi
  • Parking
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Electric kettle
  • Microwave
Room Amenities
  • Clothes rack
Pets
Pets are allowed. No extra charges.
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs US$55 per day.
  • Valet parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Fan
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
Wellness
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Albanian

House rules

The Mercer takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. That's about GBP 120. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$100 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Free! Pets are allowed. No extra charges.

Mastercard Visa Discover Diners Club American Express The Mercer accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Mercer in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Mercer

  • The Mercer offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Head massage
    • Foot massage
    • Full body massage
    • Back massage
    • Hand massage
    • Couples massage
    • Fitness
    • Neck massage

  • The prices at The Mercer may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Mercer is 3.1 miles from the centre of New York. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Mercer is from 15:00, and check-out is until 12:00.

  • Room options at The Mercer include:

    • Double
    • Suite

  • The Mercer has 1 restaurant:

    • Sartianos