The Dubai International Airport Hotel is located inside Dubai Airport Transit Area Concourse A, B and C in Terminal 3

Guests must be in Transit to Access the Hotel. Upon arrival, please do not pass through Immigration & Customs and exit the Terminal.

Hotel Guests have no access to and cannot retrieve their checked in luggage while staying in the hotel.

If guests are arriving to the Dubai International Airport from Dubai City, they must be checked in to a flight to Access the hotel. Please check with the Airline the earliest time our guests are able to check in.

If guests are arriving to Terminal 2, we request that they do not exit the Terminal and pass through Passport Control (Immigration and Customs). Guests will have to go to the Transfer Desk and use the free inter-terminal shuttle bus to gain access to Concourses A, B or C.

Please note that for all non refundable and pre paid bookings – the credit card used to make the booking would be required for validation upon check-in.

Hotel guests can move between all four (04) concourses A, B, C and D (Airside), however the Dubai International Hotel is only located inside Concourses A, B and C of the Dubai International Airport. If our guests are arriving and departing with only an Emirates Airlines flight, you might not be allowed access into Concourse D.

Spa facilities are available in Concourse A & B. The Gym facility is available only on Concourse B. Concourse C Spa facilities are closed due to ongoing renovation. Swimming pool facility is available only on Concourse B.

Please note that room service (food only) in Concourse B is closed until further notice.

Please inform Dubai International Terminal Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.