About this property

Next to London Heathrow Airport, this 4-star hotel offers air-conditioned rooms with luxury Sheraton Sleep Experience Beds. Free WiFi is available. Each soundproofed room features interactive Smart TVs, complimentary tea and coffee making facilities, a laptop safe, international and USB outlets and air-conditioning. Each bathroom features slippers and robe. Other amenities include a work desk. The Club Rooms offer access to the Club Lounge which serves breakfast, all day refreshments and hors d’Oeuvres. Cast Iron Bar & Grill is warm and welcoming, serving Great British and delicious seasonal dishes for you to enjoy. Mouth-watering steaks, energizing salads and freshly baked bread can be enjoyed on your next trip through Heathrow Airport. The Sheraton Heathrow Hotel has a 24-hour fitness center and a concierge service. Guests can check-in to flights and print boarding passes in the hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Full English/Irish, Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Steven
    United States United States
    Incredible professional and friendly staff. Upscale hotel with great amenities.
  • Carnivale
    United States United States
    Sheraton never disappoints No tissues in the Kleenex box however. Minor
  • James
    United Kingdom United Kingdom
    Excellent breakfast. Good location for Heathrow T5.
  • Frank
    Australia Australia
    Nice room, bar & dining options for a short stay.
  • Gary
    United Kingdom United Kingdom
    We always stay here as its a very welcoming place after a long trip & the food is excellent.
  • Colleen
    United States United States
    The facilities, especially the restaurants and bars, made for a perfect place to overnight before or after a flight at Heathrow Terminal 5.
  • John
    United States United States
    Excellent staff. Very comfortable room. Good location, close to terminal 5.
  • Pierre
    France France
    Perfect when arriving from Heathrow and leaving the next day via rental car.
  • Abigail
    United Kingdom United Kingdom
    This hotel is always clean and comfortable. Ursula on reception was so friendly and helped with our luggage. Samia at breakfast was so cheerful and friendly and got our food just the way we like it.
  • Kent
    United States United States
    The room was large, very clean, and well equipped. The breakfast and lunch were excellent - the quality of food and the variety of offerings were better than expected. The staff were very helpful and professional. Would definitely stay again.

Hotel area info

Restaurants

2 Restaurants On Site
  • Cast Iron Bar & Grill
    • Cuisine
      Steakhouse • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Discovery Bar
    • Cuisine
      British
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Sheraton Heathrow Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

• Our Full English breakfast is served in the Cast Iron Bar & Grill located on the ground floor, Full English Breakfast is included in the Club Room reservations.

• The hotel Pet Policy allows maximum of 1 pet in our dedicated rooms for an additional £25 cleaning fee. We do not allow pets allowed in Suites.

• The Hotel Hoppa Bus service operates between Terminals 2, 3 and 5 at the hotel. Tickets can be purchased from bus driver or the self-service machines from inside the terminal buildings.

The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserve the right to ask for an alternative method of payment.

• Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged.

• If you are booking on behalf of someone else, you must contact the hotel directly, using the contact details on your booking confirmation, to arrange for third-party billing.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Heathrow Hotel