“Extremely professional hotel service. Great location, very friendly staff. Especially the concierge service was amazing.”

“beautiful old building perfectly renovated and well kept”

“Their management team is very good at crisis management.”

“Excellent in everything! So polite staff, great location close to the center, near the river, very clean rooms, nice buffet for breakfast”

“All the staff were exceptionally helpful and friendly”

“The hotel occupies an authentic period Palazzo right by the river and ideally located to walk to all the main sights and attractions of Florence. The interiors of the hotel are grand with high ceilings and decorative art work but its also very comfortable. The rooms each have their own character and some enjoy views over the river. Despite it's central location the hotel is very quiet in the evening ensuring a good nights sleep.”

“The hotel is on the Arno. It is in an easy walking distance of most sights, but not in the middle of the city, which is nice as one comes home to a slightly quieter and open space every day. The staff is very welcoming and efficient - both reception area and room surface. The morning coffee/tea is delivered to one's room in the morning when one calls room service and is 'on the house'. Our rooms were very comfortable and looking out at the Arno, which was lovely. We enjoyed our stay.”

“Location excellent, wonderful staff, beautiful architecture, safe and secure”

“The staff responded extremely well to our requests, we had a great stay.”

“Tout! Niveau de service exceptionnel, très bel hôtel, idéalement situé.”“0”