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  • Guest reviews (155)

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Hotel The St. Regis Florence

5-star hotel
The St. Regis Florence

This neighbourhood is a great choice for travellers interested in food, culture and art – Check location Piazza Ognissanti 1, Santa Maria Novella, 50123 Florence, Italy – This neighbourhood is a great choice for travellers interested in food, culture and art – Check location Excellent location - show map

Excellent location — rated 9.5/10! (score from 155 reviews)

Real guests • Real stays • Real opinions

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The St. Regis Florence

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The building in which the hotel is located
A seating area at The St. Regis Florence
The lobby or reception area at The St. Regis Florence
Drinks at The St. Regis Florence
A seating area at The St. Regis Florence
A seating area at The St. Regis Florence
A seating area at The St. Regis Florence
A seating area at The St. Regis Florence
A seating area at The St. Regis Florence
A bed or beds in a room at The St. Regis Florence
A seating area at The St. Regis Florence
A seating area at The St. Regis Florence
A seating area at The St. Regis Florence
A bed or beds in a room at The St. Regis Florence
A seating area at The St. Regis Florence
A seating area at The St. Regis Florence
A seating area at The St. Regis Florence
A bed or beds in a room at The St. Regis Florence
The floor plan of The St. Regis Florence
The floor plan of The St. Regis Florence
The floor plan of The St. Regis Florence
A seating area at The St. Regis Florence
A bed or beds in a room at The St. Regis Florence
A bed or beds in a room at The St. Regis Florence
A seating area at The St. Regis Florence
A bed or beds in a room at The St. Regis Florence
A bed or beds in a room at The St. Regis Florence
A bed or beds in a room at The St. Regis Florence
A seating area at The St. Regis Florence
A bathroom at The St. Regis Florence
A bathroom at The St. Regis Florence
A bathroom at The St. Regis Florence

*9.1* Santa Maria Novella: only 6 minutes away! (500 yards on foot)

*8.7* Ognissanti: only 1 minute away! (30 yards on foot)

Lock in a great price for The St. Regis Florence - rated 9.3 by recent guests.

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9.3
Superb
155 reviews
  • Facilities

    9.3

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Value for money

    8.6

  • Location

    9.5

  • Total

    9.3

  • Free WiFi

    9.6

It’s a beautiful hotel in a great location. It was easy for us to walk everywhere we wanted to see.

Daniel USA

Very comfortable and quiet. Especially like the Winter Garden bar and restaurant. Daniel a particularly good waiter.

Margaret New Zealand

Lovely high quality Hotel as expected from a St Regis. Staff fall over backwards to help and nothing is a problem. Restaurant ambiance was nice and the food was excellent. Restaurant staff were superb. The room was comfortable although the bathroom was a little tight

Andy United Kingdom

This hotel is absolute class. Apart from a disappointing room view even though we got an upgrade everything else was pretty perfect. Breakfast was top notch.The staff were wonderful from Julia at the front desk to Yuri and his colleagues at concierge.

15160 South Africa

Excellent location besides the River Arno. Great ambience. Very efficient and hospitable butler service. Great food. The decor of the Room was par excellence with paintings poster bed and great views of the river and the Church from the balcony.

Harin India

Excellent location & views. We enjoyed the complimentary Champagne ritual. Staff were courteous and helpful.

Navarun United Arab Emirates

Everything was perfect. We had an upgrade and butler service. The butler was prompt in every request, including packing our luggages and had a few of our clothings pressed.

Wsayjon Singapore

I got dressed for my wedding here. Such a great decision. The staff were amazing and the building and decor is breathtaking. I loved staying here.

Brittany USA

The whole experience from start to finish was outstanding. The staff are cheerful and very helpful and the champagne reception each evening is a tremendous example of the hotel's hospitality.

Sean United Kingdom

Everything was great, short walk away from the shopping streets, lovely atmosphere and just like any St. Regis it provides a special feel - the customer service was amazing and the reception staff were really helpful.

Abdullah United Kingdom

Free WiFi

9.6
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Previous image of the property Next image of the property
The building in which the hotel is located Image of the property Image of the property The lobby or reception area at The St. Regis Florence Image of the property Drinks at The St. Regis Florence Image of the property Image of the property A seating area at The St. Regis Florence Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property A seating area at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A bed or beds in a room at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A bed or beds in a room at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A bed or beds in a room at The St. Regis Florence Image of the property The floor plan of The St. Regis Florence Image of the property The floor plan of The St. Regis Florence Image of the property The floor plan of The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A bed or beds in a room at The St. Regis Florence Image of the property A bed or beds in a room at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property A bed or beds in a room at The St. Regis Florence Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property A bed or beds in a room at The St. Regis Florence Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property A bed or beds in a room at The St. Regis Florence Image of the property A seating area at The St. Regis Florence Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property Image of the property Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property Image of the property Image of the property A bathroom at The St. Regis Florence Image of the property The St. Regis Florence, Florence - hotel Photo Image of the property A bathroom at The St. Regis Florence Image of the property A bathroom at The St. Regis Florence Image of the property Image of the property Image of the property  

The St. Regis Florence 5-star hotel

9.3
Superb
155 reviews
  • 9.6

    Free WiFi

  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • What guests loved the most:
  • “It’s a beautiful hotel in a great location. It was easy for us to walk everywhere we wanted to see.”
    Daniel Daniel USA USA
  • “Very comfortable and quiet. Especially like the Winter Garden bar and restaurant. Daniel a particularly good waiter.”
    Margaret Margaret New Zealand New Zealand
  • “Lovely high quality Hotel as expected from a St Regis. Staff fall over backwards to help and nothing is a problem. Restaurant ambiance was nice and the food was excellent. Restaurant staff were...”
    Andy Andy United Kingdom United Kingdom
  • “This hotel is absolute class. Apart from a disappointing room view even though we got an upgrade everything else was pretty perfect.”
    15160 South Africa South Africa
  • “Excellent location besides the River Arno. Great ambience. Very efficient and hospitable butler service. Great food.”
    Harin Harin India India
  • “Excellent location & views. We enjoyed the complimentary Champagne ritual. Staff were courteous and helpful.”
    Navarun Navarun United Arab Emirates United Arab Emirates
  • “Everything was perfect. We had an upgrade and butler service. The butler was prompt in every request, including packing our luggages and had a few of our clothings pressed.”
    Wsayjon Wsayjon Singapore Singapore
  • “I got dressed for my wedding here. Such a great decision. The staff were amazing and the building and decor is breathtaking. I loved staying here.”
    Brittany Brittany USA USA
  • “The whole experience from start to finish was outstanding. The staff are cheerful and very helpful and the champagne reception each evening is a tremendous example of the hotel's hospitality.”
    Sean Sean United Kingdom United Kingdom
  • “Everything was great, short walk away from the shopping streets, lovely atmosphere and just like any St.”
    Abdullah Abdullah United Kingdom United Kingdom

Stay in the heart of Florence – This neighbourhood is a great choice for travellers interested in food, culture and art – Check location Excellent location - show map

Set along the Arno River with stunning views of the Ponte Vecchio, The St. Regis Florence is set in a historical building designed by Brunelleschi. Boasting a Michelin-starred restaurant, this 5-star hotel features a spa, gym, and luxury rooms with antique furnishings.

Each room at the St. Regis features Florentine-style furniture and marble bathrooms. Amenities include a multimedia system with films, sports and entertainment, and a digital jukebox. WiFi is free throughout.

A buffet breakfast is available daily. The hotel's Michelin-starred Winter Garden by Caino serves modern dishes based on Tuscan and Mediterranean cuisine. At the bar, guests can enjoy the famous champagne ritual, care of chef Gentian Shehi.

Santa Maria Novella Train Station is 550 yards away, while the Cathedral is 0.6 miles from the property.

Santa Maria Novella is a great choice for travellers interested in food, culture and art.

This is our guests' favourite part of Florence, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

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The St. Regis Florence has been welcoming Booking.com guests since 2 Apr 2005.
Hotel chain/brand: St. Regis

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Brilliant!

Most popular facilities

Parking
Free WiFi
Spa and wellness centre
Pets allowed
Family rooms
Non-smoking rooms
Bar

Good for couples - they rate the facilities 9.3 for two-person stays.

St. Regis

Guests love...

녡 “butler service”
7 related reviews

녡 “beautiful property”
4 related reviews

녡 “great views”
3 related reviews

뀐 Situated in the real heart of Florence, this hotel has an excellent location score of 9.5

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Fantastic coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Private parking available

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Availability

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Sleeps Room type
Max adults: 2
Deluxe, Guest room, 1 King
  • 1 extra-large double bed
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Max adults: 2
Arno River Deluxe, Guest room, One King
  • 1 extra-large double bed
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Max adults: 1
Single for 1 guest, Guest room, 1 Queen
  • 1 extra-large double bed
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Max adults: 3
Premium, Guest room, 1 King
  • 1 extra-large double bed
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Max adults: 3
Premium Double Arno, Guest room, Arno River view
  • 1 extra-large double bed
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Max adults: 3
Junior Suite, 1 Bedroom Junior Suite
  • 1 extra-large double bed
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Max adults: 3
Grand Deluxe Suite, 1 Bedroom Suite, Arno River view
  • 1 extra-large double bed
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Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view
  • 1 extra-large double bed
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Bottega Veneta, 1 Bedroom Suite, 1 King, Arno River view
  • 1 extra-large double bed
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Royal, Suite, 1 King
  • 1 extra-large double bed
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Presidential Suite, 1 Bedroom Presidential Suite, 1 King
  • 1 extra-large double bed
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9 properties in Florence like The St. Regis Florence were booked in the last 12 hours on our site

4 reasons to choose The St. Regis Florence

Why book with us

Prices you can't beat!

Manage your bookings online

The staff speak English

Booking is safe

An inside look at The St. Regis Florence

It all began in 1432, when Filippo Brunelleschi built a palace on the banks of the Arno, in the heart of Florence. In the mid-19th century it became the Grand Hotel, Florence. Lovingly restored, from May 2011 it will be the St. Regis Florence.

Hotel surroundings

– This neighbourhood is a great choice for travellers interested in food, culture and art – Check location Excellent location - show map

Closest landmarks *

  • Ognissanti
    0 miles
  • French Consulate in Florence
    0 miles
  • Rucellai Palace
    0.2 miles
  • Consulate General of the United States - Florence
    0.3 miles
  • Cappella Brancacci
    0.3 miles
  • Santa Maria Novella
    0.3 miles
  • Via dè Tornabuoni
    0.3 miles
  • Santa Maria Novella Train Station
    0.3 miles
  • Strozzi Palace
    0.3 miles
  • Salvatore Ferragamo Museum
    0.3 miles

Restaurants and markets *

  • Mercato Centrale Market
    0.6 miles

Natural beauty *

  • Lago di Bilancino Lake
    23.6 miles

Closest airports *

  • Florence Airport
    3 miles
  • Pisa International Airport
    42.4 miles
  • Bologna Guglielmo Marconi Airport
    52.5 miles

Most popular landmarks *

  • Ponte Vecchio
    0.5 miles
  • Mercato Centrale
    0.5 miles
  • Pitti Palace
    0.5 miles
  • Piazza del Duomo di Firenze
    0.6 miles
  • Uffizi Gallery
    0.6 miles
  • Accademia Gallery
    0.8 miles
  • San Marco Church in Florence
    0.8 miles
  • Sant'Ambrogio Market
    1.1 miles
  • Piazzale Michelangelo
    1.2 miles
  • The Mall Luxury Outlet
    11.9 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What travellers love about this location

“Everything was great, short walk away from the shopping streets, lovely atmosphere and just like any St. Regis it provides a special feel - the customer service...”

Abdullah United Kingdom
8.7

“Great location, lovely suite on 4th level with view on Arno, brilliant service, friendly staff, excellent Michelin starred restaurant!”

Jacquelinecornelia Switzerland
10

“Excellent location besides the River Arno. Great ambience. Very efficient and hospitable butler service. Great food. The decor of the Room was par excellence wi...”

Harin India
10

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Brilliant!
1 restaurant on site
  • Winter Garden By Caino

    Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

Facilities of The St. Regis Florence Great facilities! Review score, 9.3

Most popular facilities

Parking
Free WiFi
Spa and wellness centre
Pets allowed
Family rooms
Non-smoking rooms
Bar
Pets
  • Free! Pets are allowed on request. No extra charges.

Activities
  • Live music/performance
  • Library
Food & Drink
  • On-site coffee house
  • Chocolate or cookies
  • Bottle of water
  • Wine/champagne Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Fantastic coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Private parking is possible at a location nearby (reservation is not needed) and charges are applicable.

  • Secured parking
Wellness facilities
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa Facilities
  • Body wrap
  • Body scrub
  • Body Treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Children television networks
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping Additional charge
  • Trouser press Additional charge
  • Shoeshine Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities Additional charge
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Heating
  • Safety deposit box
  • Lift
  • Bridal suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Languages spoken
  • English
  • Spanish
  • French
  • Italian

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Brilliant!

House rules The St. Regis Florence takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed on request. No extra charges.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Diners Club JCB The St. Regis Florence accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The St. Regis Florence accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

FAQs about The St. Regis Florence

  • From the nearest airport, you can get to The St. Regis Florence by:

    • Taxi 15 minutes

  • Room options at The St. Regis Florence include:

    • Double

  • The following parking options are available to guests staying at The St. Regis Florence (subject to availability):

    • Parking
    • Private parking
    • Secured parking

  • In total, there are 99 rooms at The St. Regis Florence.

    Find out more about the rooms and availability by entering your dates.

  • The prices at The St. Regis Florence may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The St. Regis Florence has 1 restaurants:

    • Winter Garden By Caino

  • The St. Regis Florence offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/jacuzzi
    • Fitness centre
    • Massage
    • Library
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Live music/performance
    • Waxing services
    • Beauty Services
    • Facial treatments
    • Spa/wellness packages
    • Make up services
    • Manicure
    • Pedicure
    • Body Treatments
    • Body scrub
    • Body wrap
    • Spa Facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath

  • Check-in at The St. Regis Florence is from 15:00, and check-out is until 12:00.

  • Guests staying at The St. Regis Florence can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

100% verified reviews · Real guests. Real stays. Real opinions.

9.3 Superb 155 reviews
  • Superb: 9+

    128

  • Good: 7 – 9

    17

  • Okay: 5 – 7

    9

  • Poor: 3 – 5

    1

  • Very poor: 1 – 3

    0

  • Staff9.5
  • Facilities9.3
  • Cleanliness9.6
  • Comfort9.5
  • Value for money8.6
  • Location9.5
  • Free WiFi 9.6
High score for Florence

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    business travel features like breakfast, WiFi and free parking.

    250 yards to the historic old town

    One of the most picturesque neighbourhoods in Florence!

    Show on map
    How to get to The St. Regis Florence from Florence Airport
    • Taxi
      15 minutes
    • Parking available
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    9.3
    Superb
    155 reviews

    What guests loved the most:

    “It’s a beautiful hotel in a great location. It was easy for us to walk everywhere we wanted to see.”

    Daniel USA

    “Very comfortable and quiet. Especially like the Winter Garden bar and restaurant. Daniel a particularly good waiter. ”

    Margaret New Zealand

    “Lovely high quality Hotel as expected from a St Regis. Staff fall over backwards to help and nothing is a problem. Restaurant ambiance was nice and the food was excellent. Restaurant staff were superb. The room was comfortable although the bathroom was a little tight”

    Andy United Kingdom

    “This hotel is absolute class. Apart from a disappointing room view even though we got an upgrade everything else was pretty perfect. Breakfast was top notch.The staff were wonderful from Julia at the front desk to Yuri and his colleagues at concierge. ”

    15160 South Africa

    “Excellent location besides the River Arno. Great ambience. Very efficient and hospitable butler service. Great food. The decor of the Room was par excellence with paintings poster bed and great views of the river and the Church from the balcony. ”

    Harin India

    “Excellent location & views. We enjoyed the complimentary Champagne ritual. Staff were courteous and helpful.”

    Navarun United Arab Emirates

    “Everything was perfect. We had an upgrade and butler service. The butler was prompt in every request, including packing our luggages and had a few of our clothings pressed.”

    Wsayjon Singapore

    “I got dressed for my wedding here. Such a great decision. The staff were amazing and the building and decor is breathtaking. I loved staying here.”

    Brittany USA

    “The whole experience from start to finish was outstanding. The staff are cheerful and very helpful and the champagne reception each evening is a tremendous example of the hotel's hospitality.”

    Sean United Kingdom

    “Everything was great, short walk away from the shopping streets, lovely atmosphere and just like any St. Regis it provides a special feel - the customer service was amazing and the reception staff were really helpful.”

    Abdullah United Kingdom
    1 2

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    See all guest reviews for The St. Regis Florence

    Newest reviews for The St. Regis Florence

    • Reviewed: 8 November 2019

      Daniel

      USA
      5 helpful votes
      8.0
      “Beautiful hotel in a good location”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted via mobile

      The bed wasn’t very comfortable and the shower was in the bathtub.

      It’s a beautiful hotel in a great location. It was easy for us to walk everywhere we wanted to see.

      Stayed in November 2019

    • Reviewed: 5 November 2019

      Heyam

      Qatar
      10 helpful votes
      7.5
      Good
      • • Leisure trip
      • • Family with young children
      • • Stayed 5 nights
      • • Submitted via mobile

      No one is picking up the phone

      The room , location and concierge

      Stayed in October 2019

    • Reviewed: 25 September 2019

      Margaret

      New Zealand
      9.2
      “Grand and beautiful old lady”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted via mobile

      Nothing of note. Just a special place .

      Very comfortable and quiet. Especially like the Winter Garden bar and restaurant. Daniel a particularly good waiter.

      Stayed in September 2019

    • Reviewed: 22 September 2019

      Anonymous

      United Kingdom
      10
      “exellent all thestaff were really helpfull and friendly”
      • • Leisure trip
      • • Family with young children
      • • Stayed 7 nights

      nothing

      exellent breakfast good choice of different prices

      Stayed in September 2019

    • Reviewed: 6 September 2019

      Andy

      United Kingdom
      8.8
      “A comfortable stay in a place of sanctuary from the throngs of tourists.”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted via mobile

      The dress standard in the restaurant was poor with Americans wearing baseball caps, training shoes, running shorts and T shirts during dinner. Not acceptable for a 1* restaurant. It certainly wouldn’t be allowed in any other Michelin stared restaurants I’ve been to.

      Lovely high quality Hotel as expected from a St Regis. Staff fall over backwards to help and nothing is a problem. Restaurant ambiance was nice and the food was excellent. Restaurant staff were superb. The room was comfortable although the bathroom was a little tight

      Stayed in September 2019

    • Reviewed: 29 August 2019

      Helene

      USA
      1 helpful vote
      10
      “Stay at the St Regis in Rome...it’s great!”
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights
      • • Submitted via mobile

      Entire staff was fantastic! They were helpful, personable, and very knowledgeable! Hotel is lovely with a great location! Room was very comfortable...we had an amazing time there!

      Stayed in August 2019

    • Reviewed: 27 August 2019

      15160

      South Africa
      7 helpful votes
      9.2
      “Tuscan Grandeur ”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted via mobile

      Room windows faced a side street building wall instead of the city. Although we received an upgrade from a deluxe room to a junior suite we would've still preferred our deluxe room with a proper city view.

      This hotel is absolute class. Apart from a disappointing room view even though we got an upgrade everything else was pretty perfect. Breakfast was top notch.The staff were wonderful from Julia at the front desk to Yuri and his colleagues at concierge.

      Stayed in August 2019

    • Reviewed: 16 August 2019

      Gamze

      United Arab Emirates
      1 helpful vote
      6.3
      Pleasant
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted via mobile

      My kids dolce and gabbana tshirt disappeared in the hotel

      Stayed in August 2019

    • Reviewed: 26 June 2019

      Harin

      India
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted via mobile

      Excellent location besides the River Arno. Great ambience. Very efficient and hospitable butler service. Great food. The decor of the Room was par excellence with paintings poster bed and great views of the river and the Church from the balcony.

      Stayed in June 2019

    • Reviewed: 14 April 2019

      Navarun

      United Arab Emirates
      1 helpful vote
      10
      “One of our best vacation experiences, more so because the stay was very comfortable.”
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights

      -

      Excellent location & views. We enjoyed the complimentary Champagne ritual. Staff were courteous and helpful.

      Stayed in April 2019

    • Reviewed: 13 April 2019

      Ali

      Qatar
      8.3
      “Thank you about everything ☺️”
      • • Business trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted via mobile

      Bathroom

      Location,view

      Stayed in April 2019

    • Reviewed: 4 March 2019

      Rodrigo

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted via mobile

      Bedroom, hall, bar and staff

      Stayed in March 2019

    • Reviewed: 2 March 2019

      Rodrigo

      United Kingdom
      1 helpful vote
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted via mobile

      Everything. Rooms, bar and above all, the staff.

      Stayed in March 2019

    • Reviewed: 26 February 2019

      Ali

      Kuwait
      9.6
      Exceptional
      • • Business trip
      • • Solo traveller
      • • Stayed 6 nights
      • • Submitted via mobile

      Nothing

      Great Staff , Very helpful

      Stayed in February 2019

    • Reviewed: 29 January 2019

      Faraj

      Saudi Arabia
      10
      Exceptional
      • • Business trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted via mobile

      One of the best Hotel and staff are wonderful

      Stayed in January 2019

    The best of Florence

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