Very LONG WAIT to checkin, checkout and bell hop.

Location. Cleanliness. Staff. Super helpful staff who answer calls, when called from the room.

Stayed in June 2022

like most companies- staffing and customer demand has some effect

accommodations and staff

Stayed in June 2022

wifi terrible I couldn’t work so I moved to another hotel. I wasn’t going to pay for wifi every day.

everything

Stayed in May 2022

Service of receptionist when checking in.

Stayed in May 2022

Room was a little smaller than I anticipated, bed was great. Lack of cleaning rooms , had to ask for towels.

Stayed in May 2022

for 4 the room was small and it was noisy - could hear other guests wifi was hard to get and expensive daily rate

great location

Stayed in April 2022

My parking was included with my Booking.com package. According to Booking.com, I was instructed to reach out to the hotel for further instructions. I emailed the hotel in addition to making several phone calls that went unanswered. I was finally able to get answers after using a parking app to pay for parking and arriving to the hotel. The hotel representative was able to tell me how to get a refund for parking. It was disappointing I couldn't reach the hotel or Booking.com for answers.. The frequent ambulances and other emergency vehicle sirens blaring throughout the night made sleeping a bit difficult.

The location was perfect. We were in walking distance of restaurants we plan to visit as well as plenty of shopping.

Stayed in February 2022

The bathroom counter space was small. We were surprised that there was no microwave oven in the suite--that would have been helpful to have. The only free wifi was in the lobby. While every staff member was very professional and friendly, there was only one person working at the registration desk each of the mornings we were at the property. While she was good, she was just one person, and no matter how long the line was, no one else came to check in guests.

The suite was very clean. The living area had very good space. The large televisions were great and the benches under them were excellent for unpacking and packing luggage. The bed was very comfortable. The bathroom was very clean (very important!). When we had to request a bed from Housekeeping, it was promptly brought to our room. Staff members were very helpful.

Stayed in January 2022

The deposit for incidentals seemed a little high, however understandable for all of the services at the hotel.

The room was amazing. The bed was very comfortable, and the value for the location was excellent! Will definitely stay again!

Stayed in January 2022