Located right in the heart of Manhattan, this hotel is just 1 minute's walk from Times Square and within 5 minutes' walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within 15 minutes' walk. A flat-screen TV and a small refrigerator with free water are offered in citizenM's rooms, Bathrooms include Hansgrohe rain showers and oversized bathroom amenities. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast for free. Free high-speed Wi-Fi and express check in are offered at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly made cocktails. iMac computers and printing services are available free of charge. The hot & cold breakfast buffet comes with unique local treats, familiar favourites, and healthy options for everyone — including vegans and vegetarians. Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness centre with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax. Fifth Avenue and Madison Avenue are both within 5 minutes' walk of citizenM New York Times Square. The Museum of Modern Art is 10 minutes' walk away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Situated in the real heart of New York, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 669 reviews from the past 12 months.
Guests loved the <b>central location</b> near Times Square and subway access. Staff received praise for their helpfulness. <b>Room cleanliness</b> and <b>bed comfort</b> were appreciated. <b>Breakfast</b> was generally liked, though some found it basic. <b>Room size</b> and comfort received mixed reviews, with some finding them small.
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Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
9.6
Free WiFi
9.1
High score for New York
Select topics to read reviews:

Guests who stayed here loved

  • Donna
    United Kingdom United Kingdom
    The decor was clean and fun, staff were really helpful and friendly and the location was great
  • Nicola
    United Kingdom United Kingdom
    Room was great on 10th Floor. Lifts were fine fairly quick bar one day but to be expected. Breakfast was good, plenty of choice although healthy food does not really appear on the menu except for fruit salad.
  • Matthew
    United Kingdom United Kingdom
    - Comfortable bed and pillows, in combination with the remote black out blind makes for great sleep. - Hotel decor is very cool.
  • Milka
    Canada Canada
    I love the location. It is 2 minute walk to Times Square. All Broadway theaters are walking distance. Staff was amazing. Rooms are very clean with great views. Would highly recommend.
  • George
    United Kingdom United Kingdom
    Comfortable, with good facilities, and a convenient location.
  • Peter
    United Kingdom United Kingdom
    The hotel was very modern and well equipped and the location was very good. The reception and lounge area were very comfortable with a bar and breakfast facilities. The staff were extremely helpful and friendly.
  • Julia
    United Kingdom United Kingdom
    The hotel is situated at the heart of Broadway, a 2-3mins walk away from Times Square and has 1 nearby subway stop. The staff was very accommodating and the overall amenities are well-operated using a tablet. The place is also perfect for...
  • C
    Charlotte
    United Kingdom United Kingdom
    Great location easy to get to everywhere. Hotel all in good condition and clean. Rooftop bar is a nice touch.
  • Hen
    Israel Israel
    The location is perfect, the staff is kind, the gym is fun, the room is cozy.
  • Sibylle
    Germany Germany
    Very friendly staff. In particular, we would like to thank Grace for her warm welcome and kindness!

Hotel surroundings

Restaurants
1 restaurant on site

  • CanteenM
    • Dietary options
      Vegetarian

Facilities of citizenM New York Times Square
Great facilities! Review score, 8.7

Most popular facilities

  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Lift
  • Heating

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Snack bar
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Private check-in/check-out
  • Express check-in/check-out
  • Ironing service
  • Business centre
  • 24-hour front desk

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Fitness centre

Languages spoken

  • English

House rules
citizenM New York Times Square takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM New York Times Square

  • The prices at citizenM New York Times Square may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at citizenM New York Times Square is from 14:00, and check-out is until 11:00.

  • Room options at citizenM New York Times Square include:

    • Double

  • Guests staying at citizenM New York Times Square can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet

  • citizenM New York Times Square is 850 yards from the centre of New York. All distances are measured in straight lines. Actual travel distances may vary.

  • citizenM New York Times Square has 1 restaurant:

    • CanteenM

  • citizenM New York Times Square offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness