Sanctuary Hotel New York is a boutique hotel located 140 metres from Times Square and within 322 metres of Radio City Music Hall. It offers free WiFi throughout the building and a 15% discount to the flagship Tender Restaurant located inside the Sanctuary Hotel. Guests of the Sanctuary Hotel will receive entry to the NYSC Elite Health Club. Rooms include a desk, leather headboards, and plush bedding. A flat-screen cable TV and an iHome system are also provided. En-suite bathrooms are fitted with marble countertops and eco-friendly bath amenities. A daily continental breakfast is available at Sanctuary Hotel. Personalized concierge services are also offered. Guests can enjoy Haven Rooftop Restaurant and Bar, Sushi Lab as well as Sushi by Bou restaurants. The Sanctuary Hotel is with 2 km of Madison Square Garden and the Empire State Building. Rockefeller Center is 483 metres from the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of New York, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 double bed
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Travel Sustainable Level 2

This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.0
Facilities
8.0
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
9.5
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Kathryn
    United KingdomUnited Kingdom
    Close proximity to times sq and all major attractions. Friendly, courteous and helpful staff. Continental breakfast included and resort fees paid by booking.com. Felt safe in hotel.
  • Tinyiko
    South AfricaSouth Africa
    Great location, literally a walk away from Times Square and easy to get to via the underground train. Staff were friendly and helpful. There's a coffee, tea and water station at reception which was handy for the cold winter nights. Lovely design...
  • Jenifer
    United KingdomUnited Kingdom
    Excellent location. Staff very helpful and friendly

Hotel surroundings

Restaurants
3 restaurants on site

  • Haven Rooftop
    • Cuisine
      American
    • Open for
      Brunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Sushi Lab
    • Cuisine
      Japanese • Sushi
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Chemistry Room
    • Cuisine
      Sushi
    • Open for
      Dinner

Facilities of Sanctuary Hotel New York
Great facilities! Review score, 8

Most popular facilities
  • Free WiFi
  • Parking
  • Family rooms
  • Non-smoking rooms
  • 3 restaurants
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Kitchen
  • Tumble dryer
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs US$55 per day.
  • Valet parking
  • Parking garage
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Languages spoken
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Russian
  • Urdu

House rules

Sanctuary Hotel New York takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. That's about GBP 118. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Sanctuary Hotel New York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the same credit card presented at booking must be presented at check-in.

The daily facility fee includes the following:

-Discount at (daily) Tender Steak Sushi Restaurant

-Daily continental breakfast

-Le-Columbe Coffee & Tea Station

-Upgraded complimentary WiFi in rooms and common areas

-Unlimited local, long distance + 1 800 calls (excludes International calls)

-S.T.A.R. (Service Tailored to Any Request) personalized concierge service

-Haven Rooftop priority access (excluding buy-out events)

-Complimentary print, scan and copy service

-Luggage storage

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Sanctuary Hotel New York

  • Sanctuary Hotel New York is 0.7 miles from the centre of New York. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Sanctuary Hotel New York may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Sanctuary Hotel New York is from 15:00, and check-out is until 12:00.

  • Room options at Sanctuary Hotel New York include:

    • Double
    • Quadruple

  • Sanctuary Hotel New York offers the following activities / services (charges may apply):

    • Evening entertainment
    • Nightclub/DJ
    • Happy hour

  • Sanctuary Hotel New York has 3 restaurants:

    • Chemistry Room
    • Sushi Lab
    • Haven Rooftop