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Cancún

2123 hotels

Playa del Carmen

2707 hotels

Mérida

1114 hotels

Valladolid

324 hotels

Tulum

2966 hotels

Holbox Island

270 hotels

Bacalar

344 hotels

Cozumel

313 hotels

Isla Mujeres

277 hotels

Stay in Yucatan's best hotels!

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AWA Holbox Hotel Boutique - Beach Front

Hotel in Holbox Island

AWA Holbox Hotel Boutique - Beach Front is set on the beachfront in Holbox Island, a few steps from Playa Holbox and 1.3 km from Punta Coco.

L
Layla
From
United Kingdom
Hotel is beautiful, as good as the photos. The bedrooms are stunning
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 1,289 reviews
Price from
£154.61
1 night, 2 adults
Check availability

ACQUA IN BOCCA

Hotel in Mérida

Ideally located in the centre of Mérida, ACQUA IN BOCCA offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden.

D
Dolly
From
Netherlands
Breakfast was AMAZING! Compliments to the chef! We were excited to have breakfast. The tea verde was delicious. I even asked the staff where i could buy it. The Owner is french really nice Guy! Heads off to Pablo & Adriana/staff and chef. They are so friendly and welcoming. Service is amazing. The cleaning ladies gave us every single day 2 bottles of water. We slept like a baby. The bed is feels like a cloud. Parking space was close by 2min walk. Dont hesitate to book this hotel!
Scored out of 10, guest rating 9.6
Exceptional - What previous guests thought, 1,010 reviews
Price from
£119.59
1 night, 2 adults
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Hotel & Hostal Boutique Casa Garza

Hotel in Mérida

Featuring an outdoor swimming pool, a garden as well as a terrace, Hotel & Hostal Boutique Casa Garza is located in the centre of Mérida, 600 metres from Merida Bus Station.

S
Sojung
From
South Korea
So clean. Excellent location. Very cozy ambiance of the place. Feels like home. Breakfast is included, and it's pretty good. Definitely stay here again.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 1,958 reviews
Price from
£46.45
1 night, 2 adults
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Hotel-Villas JABEL TINAMIT

Hotel in Panajachel

Set in Panajachel, 46 km from Volcano Atitlan, Hotel-Villas JABEL TINAMIT offers accommodation with a garden and free private parking. Rooms come with a patio with views of the mountain.

B
Berglind
From
Iceland
Beautiful garden! Great breakfast and a very helpful staff.
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 1,391 reviews
Price from
£44.87
1 night, 2 adults
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Fiesta Inn Tuxtla Fashion Mall

Hotel in Tuxtla Gutiérrez

Situated within 4.5 km of San Marcos Cathedral and 6.5 km of La Marimba Park, Fiesta Inn Tuxtla Fashion Mall offers rooms in Tuxtla Gutiérrez.

M
Maria Eugenia
From
Mexico
Excelente hotel y los servicios.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 1,083 reviews
Price from
£62.48
1 night, 2 adults
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Hotel Para Ti - Adults Only

Hotel in Holbox Island

Hotel Para Ti - Adults Only has a garden, shared lounge, a terrace and restaurant in Holbox Island.

S
Samuel
From
Australia
The location was great, staff were unreal could not recommend this place more!
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 1,132 reviews
Price from
£129.75
1 night, 2 adults
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Hotel Zentik Project & Saline Cave

Hotel in Valladolid

Offering two 24-hour pools, one nestled in a cave with salty, hot water, and a second one outdoor in the hammocks area, Hotel Zentik Project is situated in Valladolid in the Yucatán Region, 39 km from...

E
Emily
From
New Zealand
Great accommodation- I would highly recommend not only are the rooms cute,the grounds are beautiful - the food is so good & really reasonably priced. Everything we ate was delicious and the drinks esp cocktails are so much cheaper than other places. We also really enjoyed the cave & pool and the massage was one of the best I’ve ever had. The staff also organised a private guide for 2hrs at Chichen Itza- Roami was great, we learnt lots from him.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 1,509 reviews
Price from
£166.15
1 night, 2 adults
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Meson de Maria

Hotel in Antigua Guatemala

The hotel is located just 200 meters from the Central Park of Antigua, it is a charming house from the colonial period with all the details of the time and which was converted into a hotel.

M
Michael
From
Australia
Location to eating or dinning out, cloths or souvenir shops. The view from on the top-level of the city and the volcanoes. Very rustic and beautiful styled Venu. Polite and extremely helpful staff. Awesome price.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 1,409 reviews
Price from
£58.74
1 night, 2 adults
Check availability

Hotel Museo Spa Casa Santo Domingo

Hotel in Antigua Guatemala

When you enter through a small door, prepare yourself to be transported to another place and time. In this innovative Hotel-Museum-Spa, every traveler will enjoy a comfortable stay.

B
Bogdan
From
United States
Best hotel in Antigua, yes its pricy but not everyday you get to live in a museum.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 1,451 reviews
Price from
£244.04
1 night, 2 adults
Check availability

Villa Santa Catarina

Hotel in Panajachel

Villa Santa Catarina features an outdoor swimming pool, garden, a terrace and restaurant in Panajachel. Offering a bar, the property is located within 42 km of Volcano Atitlan.

J
JavoSV
From
El Salvador
Great place to stay with your family or partner. The breakfast is 100% worth it. Also the restaurant itself offers a lot of food options and all of them are worth it. The hot pool it´s amazing and a great place to relax. The location is safe, but you will definetiley have to bring your car or pay the local transport (tuk tuks) to get around between Santa Catarina and Panajachel. It´s not a deal breaker, but you have to take that in count.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 1,001 reviews
Price from
£95.19
1 night, 2 adults
Check availability
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Scored out of 10, guest rating 8.6
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Scored out of 10, guest rating 7.5
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Scored out of 10, guest rating 8.0
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Scored out of 10, guest rating 8.3
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Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 3,960 reviews

Yucatan's best hotels with breakfast

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Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 103 reviews

Located in Tulum, 45 km from Tulum Archeological Site, Hotel Mundo Maya Tulum Aeropuerto provides accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge.

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 400 reviews

Paradise Beach Bacalar A Pie De Laguna features a garden, private beach area, a terrace and restaurant in Bacalar.

Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 501 reviews

Facing the beachfront, Hotel Solana Bacalar Lakefront offers 4-star accommodation in Bacalar and features a garden, private beach area and terrace.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 447 reviews

Set in Palenque, 4.2 km from Palenque Ruins, Hotel Mundo Maya Palenque offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 149 reviews

Hotel Mundo Maya Nuevo Uxmal features an outdoor swimming pool, fitness centre, a garden and terrace in Santa Elena.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 148 reviews

Hotel Mundo Maya Edzná has an outdoor swimming pool, fitness centre, a garden and terrace in Nohyaxché.

Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 337 reviews

Situated in Chichén-Itzá, 4.4 km from Chichen Itza, Hotel Mundo Maya Chichén Itzá features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 115 reviews

Set in Tulum, 6 km from Tulum Archeological Site, Hotel Mundo Maya Tulum offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Budget hotels in Yucatan

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Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 333 reviews

Hotel Boutique Kiin Wayeb is located in Valladolid and features a garden and a terrace.

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 123 reviews

Situated in Palenque, 5.6 km from Palenque Ruins, Cuatro Lunas Hotel Boutique features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 394 reviews

Located in Antigua Guatemala and with Miraflores Museum reachable within 33 km, Alana Hotel By ISH provides concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a...

Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 321 reviews

Set in Guatemala, 6.8 km from Popol Vuh Museum, Ole España offers accommodation with a garden, free private parking and a terrace.

Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 114 reviews

La Isla Dulce features a garden, terrace, a restaurant and bar in Lívingston. The accommodation offers room service and a 24-hour front desk for guests.

Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 166 reviews

Set in Antigua Guatemala and with Miraflores Museum reachable within 34 km, Hotel Quinta Vista Verde offers concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a...

Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 131 reviews

Boasting a garden, terrace and views of sea, Atenea - Optional Beach Club is situated in Holbox Island, 200 metres from Playa Holbox.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 128 reviews

Gardenia Collective has a garden, shared lounge, a terrace and restaurant in Tulum. With free WiFi, this 4-star hotel offers room service and a concierge service.

Hotels in Yucatan that you can book without a credit card

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Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 159 reviews

Situated in Quetzaltenango, 700 metres from Quetzaltenango Central Park, Hotel Casolia has a number of amenities including a shared lounge, a terrace, a restaurant and free WiFi.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 442 reviews

Hotel San Julio offers beachfront accommodation in the heart of Celestún and features free WiFi in common areas. The rooms come with a TV. You will find a 24-hour front desk at the property.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 5 reviews

Set in Ciudad Melchor de Mencos, 16 km from Cahal Pech, Hotel La Cabaña offers accommodation with a garden, free private parking, a restaurant and a bar.

Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 40 reviews

Casa Don Cristóbal Hotel y Restaurante Boutique features a fitness centre, terrace, a restaurant and bar in San Juan La Laguna. This 4-star hotel offers a concierge service and a tour desk.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 15 reviews

Set in San Pedro, a few steps from San Pedro Beach, Hotel Sea Queen Suite & Golf Cart Rental offers accommodation with a garden, free private parking and a terrace.

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 54 reviews

The Winand Hotel features a garden, shared lounge, a terrace and bar in Lívingston. This 4-star hotel offers room service, a 24-hour front desk and free WiFi.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 12 reviews

Set in Santa Lucía Milpas Altas, 23 km from Miraflores Museum, Hotel Mountain View offers accommodation with a garden, free private parking, a terrace and a restaurant.

Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 43 reviews

Boasting a bar, El Mirador Gualán is situated in Gualán. Featuring a garden, the 3-star hotel has air-conditioned rooms with a private bathroom.

FAQs about hotels in Yucatan

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Krystal Cancun

Cancún
Scored out of 10, guest rating 7.8
Good - What previous guests thought, 2,748 reviews
I had an incredible experience at this hotel! I stayed in a Standard Double Room for four nights, and it was a truly enjoyable stay. Service & Staff 👏 From the Aquamarina restaurant staff to the front desk team, pool bar, and towel station attendants, everyone was extremely friendly and helpful. Their warm and welcoming attitude made my stay even better. Dining 🍽️ The hotel has four different restaurants, but I only dined at Aquamarina. Both breakfast and dinner were buffet-style, offering a wide variety of options. The average dinner cost was around 450-500 pesos. I was happy to see plenty of vegetarian and vegan choices, making it easy to find food as a vegetarian. Another huge plus was having a Starbucks inside the hotel, which was super convenient for me as a remote worker. Room & Cleanliness 🏨 My room was spotless, and the towels were fresh and clean. The hotel itself had a very clean atmosphere. The room was also well-equipped, featuring a large refrigerator, a microwave, and all the essentials for a comfortable stay. Location & Safety 📍 The location is perfect—situated at the corner of the Hotel Zone, it’s only a 5-minute walk to nightlife spots like Coco Bongo and other clubs. I felt very safe walking around, even at night. I enjoyed taking walks along the bike path—1-1.5 km towards La Isla and 2-2.5 km towards Playa Tortugas. The hotel also has a stunning beach, which is one of its biggest highlights! Entertainment & Activities 🎶 The hotel hosts nightly events, which added a fun touch to my stay. One night, a Mexican singer performed, and another night featured a dance show—both were fantastic! Final Thoughts 💯 Overall, my experience was excellent, and I truly believe the hotel is worth the price. I would definitely recommend it for its amazing location, great service, and stunning beach! Would love to visit again! 😊✨
Guest review byZeynep Ecenaz Altınok
Turkey

Hotel Xcaret Mexico All Parks All Fun Inclusive

Playa del Carmen
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 772 reviews
The place is beautiful with a great variety of places for family members to swim and play. We were varied age groups and there was something for all. Loved the river beach at the resort particularly. The service was exceptional. Everyone was so pleasant and helpful everywhere we went. We loved the food. Lots of options at the buffet. The Brazilian steakhouse was so much fun and delicious food. Trajinero was also excellent -- especially with Franky, our wonderful server who made the evening special. Best of all was the fusion restaurant. Sushi heaven! Thank you to Eleanor! The little ones also enjoyed the Teppanyaki dinner with the knife juggling and fire displays. Guest services was very helpful setting up all of our reservations in the weeks before our trip. My son surprised the ladies with spa treatments Mulak and the massage was one of the best I've had. I wish I caught the name of the woman who did the treatment (Patrice??). She was excellent and the ambience of the place really adds to the experience. We also enjoyed the parks and went to the three close ones - Xcaret, Xenses, and Xplor and had fun at all. The included shuttles came more frequently than the 20 minutes advertised -- a welcome surprise. It was a pleasure to have everything included -- transportation from the minute you land until the last trip to the airport, food and lockers at most parks.
Guest review byIlene
United States

Papaya Playa Project, Tulum, a Member of Design Hotels

Tulum
Scored out of 10, guest rating 7.2
Good - What previous guests thought, 124 reviews
Service: I spent one night at Papaya Playa Project in a beautiful Casita with a rooftop pool, and it was truly unforgettable. There is something about this place that captures the authentic soul of Tulum. The sound of the waves, the scent of the jungle, and the warmth of the people blend perfectly to create an atmosphere that feels both wild and deeply peaceful. Watching the sunrise from my rooftop pool felt like witnessing the world come alive. The sea in front of me, the palm trees swaying in the breeze, and the soft rhythm of nature all around me created a feeling of pure magic. What I loved most about Papaya Playa Project is its energy. It is not just a hotel; it is a place that makes you feel part of Tulum itself. Everything here feels genuine, earthy, and real. It is a space to disconnect from everything and reconnect with yourself. My stay was short but soul-stirring. I left feeling renewed, inspired, and with a piece of this beautiful place forever in my heart.
Guest review byMontse
Mexico

Tzampoc Resort

Santa Catarina Palopó
From £203.07 per night
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 146 reviews
What a fabulous stay! We absolutely loved our experience here and after doing a lot of research believe it may be the nicest property on the entire lake. Facilities were beautiful with stunning views from the rooms and infinity pool. Staff were world-class, always smiling, energetic, friendly, and ready to say yes. They truly went above and beyond. Bartender Cristian is the best! Our upgraded room was spectacular and newly remodeled with a beautiful tub overlooking the lake. Breakfast, dinner, and drinks at the pool bar were all excellent. The hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake. Thanks so much and we will be back!!
Guest review byAlexander
United States

All Ritmo Cancún Resort & Waterpark - All Inclusive

Cancún
From £294.06 per night
Scored out of 10, guest rating 5.8
Passable - What previous guests thought, 374 reviews
I had booked a room and was looking for something closer to the beach was offered the help since before I got there by Kelly she was exceptionally awesome and the bus boy Kevin was amazing he made our stay even ever we didn't want to leave!Everyone was so nice with kindly manners and kept the place looking nice and sharp.Will be back soon and we will recommend this place to anyone traveling to Cancun!!
Guest review byGarcia
United States

Iberostar Selection Cancun - All Inclusive

Cancún
Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 363 reviews
The beach was absolutely amazing. It was really sandy and I felt no rocks! There are also plenty of loungers by the beach. The staff was amazing. They are all super helpful and friendly. Our room was cleaned well each day and they swept the sandy floors! The pool was very large and not crowded which was nice as well.
Guest review byJoeli
United States

Chablé Yucatan

Chocholá
From £1,402.57 per night
Scored out of 10, guest rating 9.6
Exceptional - What previous guests thought, 65 reviews
We loved everything. The house was nice and private. The food was delicious in all restaurants and the staff very friendly and did the outmost to provide anything we wanted. The crowd of guests was also the ones you want be surrounded with. Very educated and respectful of other guests.
Guest review byGinna
Switzerland

Flamingo Cancun All Inclusive

Cancún
Scored out of 10, guest rating 7.7
Good - What previous guests thought, 924 reviews
We were upgraded to a junior suite with swim up pool--astounding upgrade. We dined on the beach, and watched the hatching of sea turtles and their scamper to the sea. This was a wonderful surprise too.
Guest review byJane
Canada

Hard Rock Hotel Cancun - All Inclusive

Cancún
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 562 reviews
Beach is amazing! Pool, bar, cafeteria are wonderful! The staffs are really great, they are warm, kind and helpful!
Guest review byNoriko
Japan

Hotel NYX Cancun

Cancún
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 681 reviews
We like it's location and the front receptionists' hospitality and friendly attitude to guests' requirement.
Guest review byLIN GANG ZHAO
Canada

Palafitos Overwater Bungalows, All & More Inclusive - Adults Only

Playa del Carmen
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 66 reviews
Breakfasts were great! Dinners super! The stall exceptionally friendly
Guest review byRonald
United States

Emporio Cancun - Buy All Inclusive Option

Cancún
From £238.29 per night
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 3,643 reviews
Very good breakfast, comfy beds, view from balkony to lagoon, beach
Guest review byEdita
Lithuania

Conquistador Hotel & Conference Center

Zona 4, Guatemala
From £101.53 per night
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 891 reviews
clean and organized room Staff was so friendly and helpful
Guest review byMostafa
Canada

Meliá Casa Maya Cancún

Cancún
From £273.38 per night
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 242 reviews
Clean, modern & the staff were brilliant.
Guest review byGary
United Kingdom

Diamante K - Inside Tulum National Park

Tulum
From £82.19 per night
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 908 reviews
Dream come true, it was amazing !
Guest review byRudy
Netherlands

Planning a trip? Get inspired by reviews of cities in Yucatan

Scored out of 10, guest rating 8.0

I am a nature lover and not particularly drawn to the beach...

I am a nature lover and not particularly drawn to the beach party scene, so this information is for others in my sandals. Warning: the beautiful and vast stretches of white beach you see in all the pictures are largely gone. Already plagued by an extra intense dose of seaweed ("sargassum") even by local standards, sea rise has eroded the shorelines considerably. Water is dark with churned up vegetation so there is zero visibility when swimming and snorkeling off-shore is completely out of the question. If this is part of your baseline expectation (as it is for me), budget and plan for ferries to Isla Mujeres and Cozumel. The shores of these islands that face the mainland are sheltered from this phenomenon and will provide the pristine experience you seek. There are free beaches on both islands that you can snorkel in safe waters and see natural wildlife. Most resorts have enough beach to sit and sun on but walking down great lengths of shoreline (a favorite activity) can be effected by erosion-control measures and piles of raked up rotting seaweed which stink. If you are prepared to work through this disappointment, there is still much to enjoy. We also visit during the peak of seaweed bloom so I cannot speak for other times of year, but I can tell you the erosion is shocking. Snorkeling excursions to pristine places are still awe-inspiring but require planning and additional expense, so plan for a few of these!
Guest review byDavid
United States
Scored out of 10, guest rating 6.0

The quality of foods and drinks , the resurants , the...

The quality of foods and drinks , the resurants , the cleaners and the size of rooms and internal activities were excellent. Unfortunately, the beach was so dirty and full of algae and ocean wastes , it smelled even very bad , it was not possible to swim or have activities in the beach in water. They did not mentioned that in their website !!
Guest review byDaruosh
Canada
Scored out of 10, guest rating 10

This is the beauty of Mexico: cultural events every night of...

This is the beauty of Mexico: cultural events every night of the year and a lower crime rate than Idaho Al pastor tacos on the south side of Mercado Galvez, Lechon tacos at Lupitas in Santiago park, amazing italian at Tratto in Santa Lucia, and elote ice cream on the Soutwest corner of the Zocalo.
Guest review byJason
United States
Scored out of 10, guest rating 8.0

Valladolid is a small, quaint town with some decent...

Valladolid is a small, quaint town with some decent restaurants and an attractive main street for shopping and a nice evening stroll. Unfortunately, the video mapping was suspended while we were there, so we didn't get a chance to see that. The Valladolid letters are a cute photo op, and the paleta place across the street was affordable. Not the best paletas I've ever had, but they hit the spot on a hot night.
Guest review byBrittany
United States
Scored out of 10, guest rating 10

Antigua has many options for travelers.

Antigua has many options for travelers. You can take a casual day and walk to the central park and explore the shops around the park including the chocolate making demonstration where you can join in the fun. It's a short walk to the local markets where you will find anything that you might have forgotten for your trip or a few souvenirs. There are opportunities to make Antigua a central hub for hiking the nearby volcanos on a day hike or for exploring other attractions like the macadamia nut farm not too far from Antigua. It is easy to make arrangements for day trips through any of the hotels or small local travel agencies on the street. And end your day with a massage at one of the very reasonably priced spa facilities. One of the best restaurants is Rinconcito where the prices are low and the food quality high.
Guest review byGail
United States
Scored out of 10, guest rating 10

Tulum has a lot to offer. It’s a really cool place.

Tulum has a lot to offer. It’s a really cool place. Don’t judge the book by its cover. A lot of the hotels don’t look real inviting from the front, from the street view. But there hidden gem when you walk into the front doors. You can walk almost everywhere, lots of shopping. People are friendly.
Guest review byJEFFrey Allen
United States
Scored out of 10, guest rating 8.0

It has its own pace. The people are friendly.

It has its own pace. The people are friendly. Most everything is walkable. The ferry to and from the island is easy and are plentiful. Find the time of year when it’s not overly crowded and you’ll have a fantastic stay.
Guest review byCarlton
United States
Scored out of 10, guest rating 8.0

Karen was an excellent host.

Karen was an excellent host. She was always available and helpful, especially when my husband lost his cell phone at the Lazy River, she followed up, assisting with the language, to luckily get it returned.
Guest review byJudy
Canada
Scored out of 10, guest rating 6.0

- beautiful hotel and beautiful and clean beach

- beautiful hotel and beautiful and clean beach - the view of the room was perfect - the quality and variety of foods was not good - in the main restaurant, there was no chance to take different foods , just order one food and wait to have it - too much waiting time for food - drinks were perfect The room was not perfectly clean
Guest review byDaruosh
Canada
Scored out of 10, guest rating 2.0

I was looking forward to a fun place with an energetic vibe.

I was looking forward to a fun place with an energetic vibe. Unfortunately, there was no music around the pool, and the outside restaurant was very limited and not very good. They ran out of several drinks at the pool bar. We had no electricity one day, no air one day, no hot water one day and we could not even get pool towels after 6:00pm even though the pool closed at 11:00pm. I tried to pick up pool towels the next morning and they were not available until 11:00 am. The upstairs bar closed at 8:00 pm which left us with nothing to do on the premises so we would have to go away from the resort to get any entertainment or decent food. We could not even get English on TV because they only offered Spanish and so I felt extremely isolated and restricted. I have never had this kind of experience at other resorts I have stayed at and have always looked forward to my vacations. This was such a disappointment, and I could honestly not recommend this resort to anyone else.
Guest review byStephen

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    Plan everything you need for your holidays in one place – from flights and stays to tours and activities

  • Flights from London to Cancún

    Need to book flights for your trip? Find and compare prices for this and other popular routes right here on Booking.com.

  • Hotels near Cancún International Airport

    Find hotels conveniently close to the area's most popular airport – perfect for a late arrival or early departure.