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Newest reviews for Chimney House Hotel and Restaurant

  • Ian
      United Kingdom
    August 28, 2014

    Location. Outside of hotel looked inviting but belied the inside.2which needed updating.

    Food was not good nor was service in the restaurant.

    6.7

  • Anonymous
      United Kingdom
    August 26, 2014

    Clean, functional rooms. Good breakfast, excellent staff. good parking, great location.

    Decor is a little tired

    7.5

  • Paul
      United Kingdom
    August 21, 2014

    Excellent location, and easy access to all routes.

    Poor shower pressure and wi fi in the room.

    7.1

  • Meagan
      United Kingdom
    August 19, 2014

    Value for money, breakfast, clean

    7.5

  • Gillian
      United Kingdom
    August 12, 2014

    The size of the room and bathroom and indeed the bed was a particular plus. The room at the back of the hotel was quiet.( although the doors do close quite noisily!) Reception was friendly, efficient and helpful. It was very easy to find and close to Sandbach and the motorway. There was plenty of secure parking. Breakfast was self service and I thought this worked well and the food was quite good. There was an ironing board in the room, which was useful. The bedding and towels were immaculately clean and the rooms were clean bar a couple of small spiders on the ceiling.

    By far the key issue for me...The low water pressure was a real problem in the shower. washing my hair just was not an option. There were some short hairs in the bath and around the taps. This probably reflects the fact that the water pressure is too low to rinse the bath out effectively! The breakfast staff need training on a welcoming and openly helpful customer service. They were somewhat invisible! The décor is tired in places.

    7

  • Clifford
      United Kingdom
    August 10, 2014

    Everything.

    The fact that you are 200 miles from where we live, otherwise we would come and have week-end breaks with you.

    10

  • Rob
      United Kingdom
    August 10, 2014

    nothing

    2.5

  • Anonymous
      United Kingdom
    August 8, 2014

    Staff very attentive , location perfect just off the m6 but you wouldn't notice you were that close to the motorway as the hotel is set in an idyllic location. Bedroom was a great size for a family of 4 with one baby. I'll definitely be back.

    9.6

  • Marianne
      United Kingdom
    August 4, 2014

    Excellent price lovely surroundings

    They hadn't received any notification from Booking.com

    7.9

  • Gordon
      United Kingdom
    August 3, 2014

    Friendly staff Good food Room well appointed

    Room was a little noisy due to extractor fans running all the time just outside the window

    7.9

  • Grant
      United Kingdom
    August 2, 2014

    The lady at reception was excellent as was the duty manager. The quality of the room was good although it was slightly jaded. Everything was clean and the bed really comfortable

    The staff in the restaurant and bar were a joke. Serious staff training is required here. Had to return one meal for replacement. Price of wine is ridiculous

    7.1

  • Rosalind
      United Kingdom
    July 31, 2014

    VERY FRIENDLY RECEPTIONIST.EVERYTHING NEEDED TO MAKE A PLESENT STAY.THE ROOM HAD EVERYTHING WE NEEDED VERY CLEAN.

    CARPETS AND DECOR IN BEDROOMS A BIT WORSE FOR WEAR. NO TISSUES IN THE BATHROOM

    7.5

  • Robert
      United Kingdom
    July 29, 2014

    Location, most of the staff, comfortable large bed in executive bedroom, potentially a top class hotel

    Furnishings in lounge very tired, not great attempt to make food special, garden behind dining area scruffy, some lights in bedroom not working

    6.3

  • Anonymous
      United Kingdom
    July 29, 2014

    Bedrooms were clean and comfortable

    Breakfast and service did not live up to the expectations of an expensive 4 star hotel. Some of the decor in the hotel was shabby. Price too excessive for the service and facilities

    4.6

  • Alan
      United Kingdom
    July 29, 2014

    Ideally situated near the motorway. Pleasant surroundings, country. House ambience.

    Decor a little bit tired.

    7.5

  • Colin
      Portugal
    July 27, 2014

    Attractive building in very nice grounds. Quiet Excellent choice if, like us, you want to avoid driving into Manchester to look for accommodation and therefore need somewhere close to the M6, south of Manchester Airport. Staff friendly and informal while maintaining their professionalism.

    Nothing that stood out sufficiently for me to remember to mention it.

    10

  • Andy
      United Kingdom
    July 21, 2014

    As well as it being a stunning location the food is amazing.

    Nothing

    9.6

  • Anonymous
      United Kingdom
    July 17, 2014

    Staff very friendly and helpful. Great coffee in the bar.

    Breakfast options were fairly limited. Not a good choice or value for £12.95.

    8.3

  • Anonymous
      United Kingdom
    July 16, 2014

    Disappointed when checked out, upon arrival a £100 holding fee was taken from my card incase anything was charged to my room! On checking out the same card was used to pay for the room. I questioned this and was told that I should have been told this when I arrived. It just seemed to be a problem reversing the whole sale from one card to another and did not even receive an apology!! Breakfast far to expensive especially when you have children. They aren't going to eat £12 were of breakfast. The room was small and was tucked away in the corner surrounded by trees which did not provide adequate lighting. Would I stay again. Only if I have to.

    6.7

  • Anonymous
      United Kingdom
    July 15, 2014

    Convenient for us to visit family.

    Half used toiletries, and hard, stains on ceiling from a leak some time ago.

    6.7

  • Janet
      United Kingdom
    July 15, 2014

    very friendly staff excellent would stay again thanks xx

    10

  • Wayne
      United Kingdom
    July 15, 2014

    bedroom 14 was marvelous - lovely balcony and great size room lovely setting

    bar could have more drink options (i.e. more beers on tap - maybe more wines)

    10

  • Anonymous
      United Kingdom
    July 15, 2014

    thought the outside of the hotel was impressive lovely grounds but inside was a let down.

    when going inside to hotel , the interior decor was dated and hotel quite rundown in areas. staff memeber on reception miserable and didnt make us feel very welcome .

    5

  • Rex
      United Kingdom
    July 13, 2014

    Liked the comfortable room and excellent bathroom facilities. Spacious and clean. Friendly staff

    Breakfast servery layout seemed overcrowded

    7.9

  • Anonymous
      United Kingdom
    July 3, 2014

    The staff were friendly,

    There was no draught beer at the bar, the barmaid kindly said there was cans of Guinness, bu they were not in the fridge so were warm. the outside sitting area was dirty, there were glasses and a full ashtrays left outside from early afternoon and still there at breakfast the following morning. The breakfast was dried up bacon and very greasy everything else. I think that overall there was very poor management in place.

    3.8

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