Search hotels in Mexico City

The bed was incredibly comfortable. Clean facilities and deliciois varied buffet

The price value is incredible. The cleanliness of the room is very very good. When you check in; you can smell the cleaning product. The bedding super clean and they have toiletries item for you. There is room service and they are always available; if need anything.

My stay was excellent, the facilities are relatively new, and the staff was very friendly.

Nice and quite hotel, warm rooms inspire of the winter season

It was quite big for the price, totally equipped and overall clean

Absolutely fantastic experience at this five-star hotel! From the moment I arrived, the friendly staff made me feel right at home, offering exceptional service throughout my stay. The accommodations were incredibly comfortable, providing a perfect retreat after a day of exploring. I was also impressed by the reliable WiFi, which made it easy for me to stay connected. The restaurant and bar exceeded my expectations, serving delicious meals and refreshing drinks in a delightful ambiance. The location couldn’t be more perfect—central to all the attractions and a great spot to unwind. I’m already looking forward to my next visit to this wonderful hotel! Highly recommend!

The location, the staff was super kind and really helpful everytime we had a question and even helped us with food delivery after the restaurant closed. The room was very clean and the bed was very comfortable.

Food and attention was excellent

Todo, el staff es súper amable. Las habitaciones son muy cómodas y limpias.

Very comfortable and the location is great

Friendly staff, room size, cleaning, coffee and water courtesy, airport walkable distance. We had a problem with other booking and we hotel saved our night.

Good and affordable hotel at great position in Mexico City

Very friendly staff!!! I was looking for food because I arrived very late and they helped me.

We enjoyed every aspect of this hotel from the room to the dining. Unfortunately, my husband fell ill. The hotel staff were extremely helpful in arranging for a doctor's visit to the hotel and arranging for the medication to be delivered. From the management to the service staff, everyone was compassionate and went beyond to ensure that we received the best assistance and care. We are seasoned travelers and have rarely encountered this level of professionalism. We highly recommend the Krystal and will definitely stay here whenever in Mexico City.

I love the environment, is clean, warm, and peaceful place

Perfect location with a lovely old hacienda decor, comfortable room and delicious breakfast. Very friendly staff. Will return for sure and highly recommend it!

Lovely, classic old-school vibe. Great breakfast on rooftop terrace.

To be frank, we like everything, staff, room, breakfast. Our best hotel of our trip.

Excellent location, welcoming friendly reception staff and stunning room with beautiful view. The breakfast was delicious with good variety and very good service from the staff.

Great location. Phenomenal breakfast. No useless keycards needed. Just put in a code. City view.

Invaluable Attention from Staff (Jose Luis & William ), big spaces, clean suites, the beds are super comfortable,

Good location. Helpful and friendly staff. Clean and comfortable rooms.

Amazing hotel! Rooms were so pretty and comfrotable and the staff were really lovely and friendly. It is right in the heart of the centre - but the hotel feels peaceful - a great place to chill out aftrer a day of sightseeing.

The location and a very good European standard