Hotel
 Grand Hyatt Tokyo

106-0032 Tokyo-to, Minato-ku Roppongi 6-10-3 , Japan – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.6
Excellent
379 reviews

The hotel is wonderful and the rooms are spacious as well. It delivers an exceptional high-touch hospitality that guests are looking for. They incorporate the latest trends in their services and know how to create personalised and unique experiences that customers love.

Helph Japan

The hotel is beautifully designed with spectacular views. It’s conveniently located only a few minutes walk away from the Roppongi Station, bars and restaurants.

Helph Japan

location was very convenient, facilities were clean and staff was very accommodating.

Aaron Japan

The location is great, the staff are excellent, they are first class. The concierge service was extremely helpful Furusato san and Sato san as well as the rest of the team were very helpful and nothing was a problem. I appreciated this very much.

Luke Japan

Everything, especially how helpful the staff were.

Derek Japan

Very nice location just connected to Roppongi hills shopping area and also very close the Azabu Zuban, which has many famous restaurants. All staffs are devoted and kind.

Sung South Korea

We often stay at hyatt roppongi. The room is clean, the staff is very helpful and friendly. The concierge help me arrange dinner reservation. They never complained even though I make reservation changes since we are big group. They are very resourceful. When I need to send package on my last day, they help me packing and arrange the shipment. When I ask about translator they direct me to business center to get the information. Seems they could help you beyond the usual tasks and serving with smiling faces.

Marina Indonesia

The staff were great upon check in to check out. Everyone was friendly, multilingual, and attentive to any guests they interact with! Would love to come back on another trip!

Anonymous Japan

Great location, service, cleanliness, food, shopping, security. All around, “world class!”

Anonymous United States of America

good location within walking distance of residential areas and Aoyama. excellent staff and service. great views from high room floors of the twinkling lights of this great city. this is not the Hyatt in Lost in Translation but it’s in a better area. the pool is long and with proper lanes so you can do laps

Sophie United Kingdom
8.6
Excellent
379 reviews
  • What guests loved the most:
  • “The hotel is wonderful and the rooms are spacious as well. It delivers an exceptional high-touch hospitality that guests are looking for.”
    Helph Helph Japan Japan
  • “The hotel is beautifully designed with spectacular views. It’s conveniently located only a few minutes walk away from the Roppongi Station, bars and restaurants.”
    Helph Helph Japan Japan
  • “location was very convenient, facilities were clean and staff was very accommodating.”
    Aaron Aaron Japan Japan
  • “The location is great, the staff are excellent, they are first class.”
    Luke Luke Japan Japan
  • “Everything, especially how helpful the staff were.”
    Derek Derek Japan Japan
  • “Very nice location just connected to Roppongi hills shopping area and also very close the Azabu Zuban, which has many famous restaurants. All staffs are devoted and kind.”
    Sung Sung South Korea South Korea
  • “We often stay at hyatt roppongi. The room is clean, the staff is very helpful and friendly. The concierge help me arrange dinner reservation.”
    Marina Marina Indonesia Indonesia
  • “The staff were great upon check in to check out. Everyone was friendly, multilingual, and attentive to any guests they interact with! Would love to come back on another trip!”
    Japan Japan
  • “Great location, service, cleanliness, food, shopping, security. All around, “world class!””
    United States of America United States of America
  • “good location within walking distance of residential areas and Aoyama. excellent staff and service. great views from high room floors of the twinkling lights of this great city.”
    Sophie Sophie United Kingdom United Kingdom

Categories:

  • Staff9.0
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.2
  • Value for money7.8
  • Location8.7
  • Free WiFi8.9

Stay in the heart of Tokyo – Great location - show map

Grand Hyatt Tokyo is an award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing shops, restaurants, a cinema, art museum and observatory. Roppongi Station is just a 3-minute walk away. Free WiFi is available in all rooms and guests also have access to the business center on site.

The stylish and modern rooms incorporate warm wood furnishings and Japanese esthetics into the design. All rooms feature a private bathroom with a rain shower and deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, DVD player, safety deposit box, laptop charger, mini-bar and Japanese yukata robes. Complimentary mineral water bottles are provided.

A range of services are available at the concierge desk and currency exchange is provided at the 24-hour front desk. Guests can enjoy spa treatments and massages at the Nagomi Spa and Fitness Center or relax by the indoor swimming pool that utilizes natural stone designs.

Grand Hyatt Tokyo offers 10 restaurants and bars that feature a variety of international cuisine including French, Italian, Chinese, steak meals, Japanese sushi, teppanyaki and seasonal kaiseki cuisine. Guests can enjoy dining at one of the open-air terraces or listen to live music in the jazz lounge Maduro.

Tokyo Grand Hyatt is a 40-minute bus ride from Haneda Airport and a 90-minute ride from Narita Airport on the limousine bus (charges apply). Tokyo Station is a 25-minute train ride away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Grand Hyatt Tokyo has been welcoming Booking.com guests since Aug 8, 2013
 Hotel chain/brand: Grand Hyatt

Show me more

Most popular amenities

Non-smoking rooms
Free WiFi
Parking
very good Fitness Center
Spa
Restaurant
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 4491 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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4 reasons to choose Grand Hyatt Tokyo

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 379 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.2
  • Value for money7.8
  • Location8.7
  • Free WiFi8.9

Select topics to read reviews:

See what guests loved the most:

  • Helph
    JapanJapan
    “The hotel is wonderful and the rooms are spacious as well. It delivers an exceptional high-touch hospitality that guests are looking for. They incorporate the latest trends in their services and know how to create personalised and unique experiences...”
  • Helph
    JapanJapan
    “The hotel is beautifully designed with spectacular views. It’s conveniently located only a few minutes walk away from the Roppongi Station, bars and restaurants.”
  • Aaron
    JapanJapan
    “location was very convenient, facilities were clean and staff was very accommodating.”
  • Luke
    JapanJapan
    “The location is great, the staff are excellent, they are first class. The concierge service was extremely helpful Furusato san and Sato san as well as the rest of the team were very helpful and nothing was a problem. I appreciated this very much.”
  • Derek
    JapanJapan
    “Everything, especially how helpful the staff were.”
  • Sung
    South KoreaSouth Korea
    “Very nice location just connected to Roppongi hills shopping area and also very close the Azabu Zuban, which has many famous restaurants. All staffs are devoted and kind.”
  • Marina
    IndonesiaIndonesia
    “We often stay at hyatt roppongi. The room is clean, the staff is very helpful and friendly. The concierge help me arrange dinner reservation. They never complained even though I make reservation changes since we are big group. They are very...”
  • A
    Anonymous
    JapanJapan
    “The staff were great upon check in to check out. Everyone was friendly, multilingual, and attentive to any guests they interact with! Would love to come back on another trip!”
  • A
    Anonymous
    United States of AmericaUnited States of America
    “Great location, service, cleanliness, food, shopping, security. All around, “world class!””
  • Sophie
    United KingdomUnited Kingdom
    “good location within walking distance of residential areas and Aoyama. excellent staff and service. great views from high room floors of the twinkling lights of this great city. this is not the Hyatt in Lost in Translation but it’s in a better...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Can four people sleep in this room?
    If a rollaway bed is added, a Club Deluxe Twin Room can accommodate up to 3 adults or 4 guests if you include children under 12 years old. Please note that this room type can only accommodate 1 rollaway bed.
    Asked about: Club Deluxe Twin Room • Answered on January 10, 2020
  • Hi, I arrive at 7am. Is it possible to ensure i can check in earlier?
    The early check in is subject to an availability upon arrival. If you would like to ensure the room for your early arrival, please book a room from the previous night.
    Answered on January 10, 2020
  • Hello, is a breakfast available on the club lounge area?
    For club lounge guest's Breakfast (7:00 a.m. - 10:30 a.m.) , please enjoy set menus at a designated location. The hotel is temporarily changing some of its operations until further notice. Thank you for your cooperation and understanding.
    Asked about: Club Deluxe Corner King Room • Answered on June 3, 2021
  • Is there on site parking at the hotel or do we have to use public parking?
    Valet Parking Only (Roppongi Hills Parking P3: Valet Parking capacity of 200 cars)
    Answered on July 7, 2021
  • Do you offer any smoking rooms or facilities ?
    All our guest rooms are non smorking
    Answered on June 4, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Tokyo City View Observation Deck
    0.1 miles
  • Mori Art Museum
    0.1 miles
  • Sakurada Shrine
    0.1 miles
  • Roppongi Hills
    0.1 miles
  • Tokyo City View
    0.1 miles
  • Ex Theater Roppongi
    0.1 miles
  • Sensho-ji Temple
    0.1 miles
  • Izumo Shrine Tokyo Bunshi
    0.2 miles
  • Striped House Gallery
    0.3 miles
Top attractions
  • Nezu Museum
    0.6 miles
  • Tokyo Tower
    1 miles
  • Shibuya Station
    1.5 miles
  • Meiji Jingu Shrine
    1.9 miles
  • Yoyogi Park
    1.9 miles
  • Shinjuku Gyoen National Garden
    2 miles
  • Japan Imperial Palace
    2.2 miles
  • Shinagawa Station
    2.2 miles
  • Tokyo Station
    2.6 miles
  • Ueno Station
    4.6 miles
Public transit
  • Subway Roppongi Station
    0.3 miles
Closest Airports
  • Tokyo International Airport
    7.6 miles
  • Narita International Airport
    37.7 miles
  • Ibaraki Airport
    52.8 miles
How to get to Grand Hyatt Tokyo from Tokyo International Airport
    Public transportation
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Amenities of Grand Hyatt Tokyo

Most popular amenities

Non-smoking rooms
Free WiFi
Parking
very good Fitness Center
Spa
Restaurant
Bar
Outdoors
  • Terrace
  • Garden
Activities
  • Live music/Performance
  • Temporary art galleries
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs JPY 5000 per stay.
  • Electric vehicle charging station
  • Secure parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Heating
  • Chapel/Shrine
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Grand Hyatt Tokyo takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Grand Hyatt Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Smoking is permitted only in designated smoking areas at the property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Grand Hyatt Tokyo

  • Check-in at Grand Hyatt Tokyo is from 3:00 PM, and check-out is until 12:00 PM.

  • Grand Hyatt Tokyo is 1.8 miles from the center of Tokyo.

  • The prices at Grand Hyatt Tokyo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Grand Hyatt Tokyo by:

    • Train 50min
    • Bus 1h 20min

  • Grand Hyatt Tokyo offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Personal trainer
    • Manicure
    • Spa facilities
    • Body treatments
    • Steam room
    • Beauty services
    • Live music/Performance
    • Body scrub
    • Spa/Wellness packages
    • Pedicure
    • Fitness
    • Locker rooms
    • Temporary art galleries
    • Facial treatments
    • Spa lounge/Relaxation area

  • Guests staying at Grand Hyatt Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Vegetarian
    • American
    • Buffet
    • À la carte

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hyatt Tokyo on this page.

  • Room options at Grand Hyatt Tokyo include:

    • Double
    • Twin
    • Suite
    • Twin/Double
    • Triple