• City view
  • Indoor swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Grand Hyatt Tokyo is an award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing shops, restaurants, a cinema, art museum and observatory. Roppongi Station is just a 3-minute walk away. Free WiFi is available in all rooms and guests also have access to the business center on site. The stylish and modern rooms incorporate warm wood furnishings and Japanese esthetics into the design. All rooms feature a private bathroom with a rain shower and deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, DVD player, safety deposit box, laptop charger, mini-bar and Japanese yukata robes. Complimentary mineral water bottles are provided. A range of services are available at the concierge desk and currency exchange is provided at the 24-hour front desk. Guests can enjoy spa treatments and massages at the Nagomi Spa and Fitness Center or relax by the indoor swimming pool that utilizes natural stone designs. Grand Hyatt Tokyo offers 10 restaurants and bars that feature a variety of international cuisine including French, Italian, Chinese, steak meals, Japanese sushi, teppanyaki and seasonal kaiseki cuisine. Guests can enjoy dining at one of the open-air terraces or listen to live music in the jazz lounge Maduro. Tokyo Grand Hyatt is a 40-minute bus ride from Haneda Airport and a 90-minute ride from Narita Airport on the limousine bus (charges apply). Tokyo Station is a 25-minute train ride away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Grand Hyatt Tokyo has been welcoming Booking.com guests since Aug 8, 2013
Hotel chain/brand:
Grand Hyatt

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, American

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.1
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.0
Location
8.9
Free WiFi
9.0
High score for Tokyo
Select topics to read reviews:

See what guests loved the most:

  • Corey
    South KoreaSouth Korea
    Perfect location. Premium quality of Hyatt service and rooms. My daughter got sick after having apple juice in the morning. The manager went out of his way to visit a nearby drugstore and spoke with the clerk to find the proper medication for my...
  • A
    Audie
    United States of AmericaUnited States of America
    Tried only the ground floor cafe. Fabulous and speedy service, imaginative and tasty upgrades to a very common dish: curry rice. Best ever.
  • Helph
    JapanJapan
    The hotel is wonderful and the rooms are spacious as well. It delivers an exceptional high-touch hospitality that guests are looking for. They incorporate the latest trends in their services and know how to create personalised and unique...
  • Helph
    JapanJapan
    The hotel is beautifully designed with spectacular views. It’s conveniently located only a few minutes walk away from the Roppongi Station, bars and restaurants.
  • Aaron
    JapanJapan
    location was very convenient, facilities were clean and staff was very accommodating.
  • Luke
    JapanJapan
    The location is great, the staff are excellent, they are first class. The concierge service was extremely helpful Furusato san and Sato san as well as the rest of the team were very helpful and nothing was a problem. I appreciated this very much.
  • Derek
    JapanJapan
    Everything, especially how helpful the staff were.
  • A
    Anonymous
    JapanJapan
    The staff were great upon check in to check out. Everyone was friendly, multilingual, and attentive to any guests they interact with! Would love to come back on another trip!
  • Hyuna
    South KoreaSouth Korea
    Great location, friendly hotel staff, and room service meal was great.
  • Gianluigi
    United KingdomUnited Kingdom
    Great location, with a fantastic pool-spa and staff very professional

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can four people sleep in this room?

    If a rollaway bed is added, a Club Deluxe Twin Room can accommodate up to 3 adults or 4 guests if you include children under 12 years old. Please note..
    Answered on 10 January 2020
  • Hi, I arrive at 7am. Is it possible to ensure i can check in earlier?

    The early check in is subject to an availability upon arrival. If you would like to ensure the room for your early arrival, please book a room from th..
    Answered on 10 January 2020
  • Is there still airport limousine bus to and from your hotel?

    You can take Airport Limousine Bus to and from our hotel. If you would like transport arrangement, please do not hesitate to contact our concierge desk.
    Answered on 8 February 2023
  • Hello, is a breakfast available on the club lounge area?

    For club lounge guest's Breakfast (7:00 a.m. - 10:30 a.m.) , please enjoy set menus at a designated location. The hotel is temporarily changing some o..
    Answered on 4 June 2021
  • Is there on site parking at the hotel or do we have to use public parking?

    Valet Parking Only (Roppongi Hills Parking P3: Valet Parking capacity of 200 cars)
    Answered on 7 July 2021
  • Do you offer any smoking rooms or facilities ?

    All our guest rooms are non smorking
    Answered on 4 June 2021
  • Still looking?

Hotel area info *

Restaurants
7 Restaurants On Site

  • フレンチ キッチン
    • Cuisine
      French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • オーク ドア
    • Cuisine
      American • Steakhouse
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
  • フィオレンティーナ
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian
  • けやき坂
    • Cuisine
      Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Modern
  • 旬房
    • Cuisine
      Japanese
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Traditional
  • 六緑
    • Cuisine
      Sushi
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Traditional
  • チャイナルーム
    • Cuisine
      Cantonese • Chinese • Szechuan
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern

Amenities of Grand Hyatt Tokyo
Great facilities! Review score, 9.1

Most popular amenities
  • Indoor swimming pool
  • Non-smoking rooms
  • Free WiFi
  • Private Parking
  • Fitness center
  • Spa
  • 7 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Kitchenware
  • Refrigerator
Activities
  • Bicycle rental
  • Live music/Performance
  • Temporary art galleries
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs ¥6,000 per stay.
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Laptop safe
  • Chapel/Shrine
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Open all year
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Chinese

House rules

Grand Hyatt Tokyo takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Grand Hyatt Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Smoking is permitted only in designated smoking areas at the property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Grand Hyatt Tokyo

  • Room options at Grand Hyatt Tokyo include:

    • Double
    • Suite
    • Triple
    • Quad

  • Grand Hyatt Tokyo is 1.8 miles from the center of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Grand Hyatt Tokyo has 7 restaurants:

    • オーク ドア
    • チャイナルーム
    • フィオレンティーナ
    • けやき坂
    • フレンチ キッチン
    • 旬房
    • 六緑

  • Grand Hyatt Tokyo offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Beauty services
    • Temporary art galleries
    • Spa facilities
    • Body treatments
    • Swimming pool
    • Personal trainer
    • Fitness classes
    • Manicure
    • Spa/Wellness packages
    • Live music/Performance
    • Fitness
    • Body scrub
    • Steam room
    • Locker rooms
    • Bicycle rental
    • Facial treatments
    • Spa lounge/Relaxation area
    • Pedicure
    • Yoga classes

  • Check-in at Grand Hyatt Tokyo is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Grand Hyatt Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Vegetarian
    • American

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hyatt Tokyo on this page.

  • The prices at Grand Hyatt Tokyo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.