Hotel Sanctuary Hotel New York

132 West 47th Street, New York, NY 10036, United States of America – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 800 reviews)

Real guests • Real stays • Real opinions

8.0
Very Good
800 reviews

Exceptionally great, helpful staff. Friendly, prompt and went above and beyond throughout our stay. Great location. Highly recommended!

Rachael United States of America

I love the style and it was so clean also the staff was great and helpful and attended to our every needed , also has a good location

Virginia United States of America

Prompt and on time service, special shout out to Jeff who went out of the way to score me a taxi!

Santosh India

The property is only half a block from Times Square so it was so easy to walk around and see everything, but you could easily get back to the hotel if you needed something. The hotel was also very clean and since it was down a side street, I was actually able to fall asleep at a reasonable time without too much noise. The staff were exceptional and there was always someone at the door to greet you

Angela United States of America

Very helpful staff at reception and entrance. Overall okay look of hotel but needs some slight updating.

Jenocean Germany

Service was exceptional from a great staff. The rooms were a very unique design and the double drapes were great for privacy and sound absorption. Lots of room to access either side of the bed which isn't always the case in the city for a value-priced hotel.

Justin United States of America

Location, rooms were clean- had “ personality “, very comfortable beds! Staff was nice- restaurant on roof was good- try the Sea bass. Delicious!

Paul United States of America

Great experience with boutique hotel. Nice room, amenities, and staff. Location was awesome. Thanks.

Craig United States of America

location was great; The staff was super friendly and VERY accommodating. Had an excellent meal on the roof top restaurant.

Jill United States of America

Beautiful hotel. Loved the decor and ambiance. Rooftop was a lot of fun.. Good food and drinks. The staff was really nice from there bellman to front office agent.

Roa United States of America
8.0
Very Good
800 reviews
  • What guests loved the most:
  • “Exceptionally great, helpful staff. Friendly, prompt and went above and beyond throughout our stay. Great location. Highly recommended!”
    Rachael Rachael United States of America United States of America
  • “I love the style and it was so clean also the staff was great and helpful and attended to our every needed , also has a good location”
    Virginia Virginia United States of America United States of America
  • “Prompt and on time service, special shout out to Jeff who went out of the way to score me a taxi!”
    Santosh Santosh India India
  • “The property is only half a block from Times Square so it was so easy to walk around and see everything, but you could easily get back to the hotel if you needed something.”
    Angela Angela United States of America United States of America
  • “Very helpful staff at reception and entrance. Overall okay look of hotel but needs some slight updating.”
    Jenocean Jenocean Germany Germany
  • “Service was exceptional from a great staff. The rooms were a very unique design and the double drapes were great for privacy and sound absorption.”
    Justin Justin United States of America United States of America
  • “Location, rooms were clean- had “ personality “, very comfortable beds! Staff was nice- restaurant on roof was good- try the Sea bass. Delicious!”
    Paul Paul United States of America United States of America
  • “Great experience with boutique hotel. Nice room, amenities, and staff. Location was awesome. Thanks.”
    Craig Craig United States of America United States of America
  • “location was great; The staff was super friendly and VERY accommodating. Had an excellent meal on the roof top restaurant.”
    Jill Jill United States of America United States of America
  • “Beautiful hotel. Loved the decor and ambiance. Rooftop was a lot of fun.. Good food and drinks. The staff was really nice from there bellman to front office agent.”
    Roa Roa United States of America United States of America

Categories:

  • Staff8.6
  • Facilities7.5
  • Cleanliness8.2
  • Comfort7.9
  • Value for money7.1
  • Location9.4
  • Free WiFi8.4

Stay in the heart of New York – Excellent location – show map

You're eligible for a Genius discount at Sanctuary Hotel New York! To save at this property, all you have to do is sign in.

Sanctuary Hotel New York is a luxury boutique hotel located 450 feet from Times Square and within 1,050 feet of Radio City Music Hall. It offers free WiFi throughout the building and a 15% discount to the flagship Tender Restaurant located inside the Sanctuary Hotel. Guests of the Sanctuary Hotel will receive entry to the NYSC Elite Health Club.

Rooms are decorated with a warm color palette and include a desk, leather headboards, and plush bedding. A flat-screen cable TV and an iHome system are also provided.

Private bathrooms are fitted with marble countertops and eco-friendly bath amenities.

A daily continental breakfast is available at Sanctuary Hotel. S.T.A.R. (Service Tailored to Any Request) personalized concierge services are also offered. Guests can enjoy Haven Rooftop Restaurant and Bar, Sushi Lab as well as Sushi by Bou restaurants., Haven Rooftop Bar and Restaurant or Sushi Lab.

The Sanctuary Hotel is with 1.2 mi of Madison Square Garden and the Empire State Building. Rockefeller Center is 1,600 feet from the property.

This is our guests' favorite part of New York, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Sanctuary Hotel New York has been welcoming Booking.com guests since Jan 4, 2011

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Located in the heart of New York, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Private parking at the hotel

Saved to 16879 lists

Most popular amenities

Free WiFi
Parking
Family rooms
Non-smoking rooms
Fitness center
Pet friendly
Bar
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Sanctuary Hotel New York?

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King Room
  • 1 king bed
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Queen Room
  • 1 full bed
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Just booked in New York 21 properties like Sanctuary Hotel New York were just booked in the last 15 minutes

4 reasons to choose Sanctuary Hotel New York

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.0
Very Good
 · 800 reviews
Read all reviews
  • Staff8.6
  • Facilities7.5
  • Cleanliness8.2
  • Comfort7.9
    Room size
  • Value for money7.1
  • Location9.4
    Central location
  • Free WiFi8.4

Select topics to read reviews:

See what guests loved the most:

  • Rachael United States of America

    “Exceptionally great, helpful staff. Friendly, prompt and went above and beyond throughout our stay. Great location. Highly recommended!”

  • Virginia United States of America

    “I love the style and it was so clean also the staff was great and helpful and attended to our every needed , also has a good location ”

  • Santosh India

    “Prompt and on time service, special shout out to Jeff who went out of the way to score me a taxi!”

  • Angela United States of America

    “The property is only half a block from Times Square so it was so easy to walk around and see everything, but you could easily get back to the hotel if you needed something. The hotel was also very clean and since it was down a side street, I was actually able to fall asleep at a reasonable time without too much noise. The staff were exceptional and there was always someone at the door to greet you”

  • Jenocean Germany

    “Very helpful staff at reception and entrance. Overall okay look of hotel but needs some slight updating.”

  • Justin United States of America

    “Service was exceptional from a great staff. The rooms were a very unique design and the double drapes were great for privacy and sound absorption. Lots of room to access either side of the bed which isn't always the case in the city for a value-priced hotel.”

  • Paul United States of America

    “Location, rooms were clean- had “ personality “, very comfortable beds! Staff was nice- restaurant on roof was good- try the Sea bass. Delicious!”

  • Craig United States of America

    “Great experience with boutique hotel. Nice room, amenities, and staff. Location was awesome. Thanks.”

  • Jill United States of America

    “location was great; The staff was super friendly and VERY accommodating. Had an excellent meal on the roof top restaurant.”

  • Roa United States of America

    “Beautiful hotel. Loved the decor and ambiance. Rooftop was a lot of fun.. Good food and drinks. The staff was really nice from there bellman to front office agent.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Sanctuary Hotel New York

Welcoming Booking.com guests since Jan 4, 2011

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is there a room with king bed?

    Yes, both the Superior King and the Deluxe King all have king size beds

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    Asked about: King Room • Answered on September 25, 2019
  • I am staying at your hotel in November for two nights. Is it possible to do early check in when arrive? I am arriving in New York that morning.

    Early check in is granted based on availability. If we are able to check you in early we will do so and if we cannot we can hold your bags until your room is ready.

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    Answered on September 29, 2021
  • How far from Penn station and Broadway are you located?

    We are about a 15 to 20 minute walk from Penn Station and we are quite literally steps away from Broadway!

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    Answered on October 14, 2021
  • How early can a guest check in? I’m arriving to the early because of my flight.

    Depending on availability, Guests are able to check in at any time.

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    Answered on September 30, 2021
  • Do you collect from JFK or what’s the best method to get to you

    Whilst we do not have a proprietary shuttle to and from JFK, our S.T.A.R. Mangers can assist you in arranging transportation from the airport.

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    Answered on July 7, 2021
  • IS THERE AN INDOOR SWIMMING POOL ? IS IT HEATED ?

    The indoor pool is located in the gym that we are associated with. It is not within the property.

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    Answered on January 18, 2020
  • Is the minibar stocked

    Yes

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    Asked about: Superior Queen Room • Answered on March 7, 2020
  • Are the theatres open and how near and safe from you

    Theaters are just starting to reopen with most reopening in September and December of this year. All Broadway theaters are within a 5 - 10 minute walk of the hotel.

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    Answered on June 29, 2021
  • Age for check in?

    18 Years or older.

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    Answered on August 7, 2021
  • Are you located near the American Girl Doll store?

    Yes we are 3 short blocks from Rockefeller Plaza where the store is located

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    Answered on October 26, 2021
  • Are you currently open?

    Yes the hotel and our restaurants are fully open

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    Answered on October 18, 2021
  • Is there a refrigerator in the room

    Yes, all rooms do have a mini-bar/refrigerator in the room

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    Asked about: Deluxe King Room • Answered on September 25, 2019
  • Closet in room plus drawer space

    Yes, all rooms do have a closet

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    Asked about: Queen Room - Disability Access • Answered on September 25, 2019
  • How far are you from the yankee stadium to travel back after the game.

    We are roughly a 23-30 minute ride both to and from Yankee Stadium via the Subway. Once you've arrived, we'd be more than happy to assist in explaining all available transportation options at your disposal!

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    Answered on July 10, 2021
  • Is there a bar on the property and is it open?

    Our Haven Rooftop Restaurant has a full service bar that is open during their Brunch/Lunch/Dinner service.

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    Answered on August 1, 2021
  • I want to book for my husband & I 4th anniversary. Is it possible to put rose petals on the bed? I can bring them by beforehand if needed

    This can be done by reaching out to our S.T.A.R. Managers here at the Sanctuary Hotel. They can be contacted at star@sanctuaryhotelnyc,com

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    Asked about: Superior Queen Room • Answered on September 22, 2021
  • Where is your parking located?

    The parking garage is call SP Parking and is located at 38 West 46th street between 5th and 6th Avenue. At any point during your stay, you can ask any of the guest service agents for a parking voucher for discount rates. The garage only fits standard size vehicles. If you have an oversized vehicle, you might have to look elsewhere

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    Answered on December 19, 2019
  • Booked for January my boyfriend 50th so would you be able to get balloons and champagne for me on arrival ?

    Yes not a problem. Please contact our STAR Managers by contacting the hotel directly

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    Asked about: Superior Queen Room • Answered on October 23, 2019
  • Is there currently (Aug 2021) access to the pool facilities off site?

    At the moment the pool and fitness centre are unavailable. We will update their operational hours when they are back in service.

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    Answered on August 1, 2021
  • do you have rooms with twin beds

    Our Sanctuary Double/Double rooms have 2 Double Beds which are larger than a twin bed

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    Answered on February 20, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Minskoff Theatre
    0.1 miles
  • Times Square
    0.2 miles
  • Richard Rodgers Theatre
    0.2 miles
  • PlayStation Theater
    0.2 miles
  • Radio City Music Hall
    0.2 miles
  • Top of the Rock
    0.2 miles
  • Ellen's Stardust Diner
    0.2 miles
Top attractions
  • Rockefeller Center
    0.3 miles
  • Museum of Modern Art
    0.4 miles
  • Grand Central Station
    0.5 miles
  • Empire State Building
    0.7 miles
  • Madison Square Garden
    0.8 miles
  • Central Park
    0.9 miles
  • Metropolitan Museum of Art
    1.8 miles
  • Ellis Island
    5.1 miles
  • Yankee Stadium
    5.7 miles
  • Statue of Liberty
    5.8 miles
Public transit
  • Subway 47th–50th Streets – Rockefeller Center
    0.1 miles
  • Subway 49th Street Station
    0.1 miles
  • Subway 50th Street Seventh Avenue Line
    0.2 miles
Closest Airports
  • LaGuardia Airport
    5.9 miles
  • Teterboro Airport
    7.9 miles
  • Newark Liberty International Airport
    11.3 miles
How to get to Sanctuary Hotel New York from John F. Kennedy International Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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2 Restaurants On Site

    Haven Rooftop

    Food: American

    Open for: Brunch, Dinner

    Menu: À la carte

    Sushi Lab

    Food: Japanese, Sushi

    Open for: Lunch, Dinner

    Menu: À la carte

Amenities of Sanctuary Hotel New York

Most popular amenities

Free WiFi
Parking
Family rooms
Non-smoking rooms
Fitness center
Pet friendly
Bar
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour Additional charge
  • Evening entertainment Additional charge
  • Nightclub/DJ Additional charge
  • Library
Food & Drink
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Grocery deliveries Additional charge
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Russian
  • Urdu
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Sanctuary Hotel New York takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Sanctuary Hotel New York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the same credit card presented at booking must be presented at check-in.

The daily facility fee includes the following:
-Discount at (daily) Tender Steak Sushi Restaurant
-Daily continental breakfast
-Le-Columbe Coffee & Tea Station
-Upgraded complimentary WiFi in rooms and common areas
-Unlimited local, long distance + 1 800 calls (excludes International calls)
-S.T.A.R. (Service Tailored to Any Request) personalized concierge service
-Haven Rooftop priority access (excluding buy-out events)
-Complimentary print, scan and copy service
-Luggage storage
-Exclusive access to NYSC Elite Health Club

Please note the fitness center, spa and swimming pool are located at an offsite location.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sanctuary Hotel New York

  • The prices at Sanctuary Hotel New York may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Sanctuary Hotel New York by:

    • Car 1h 10min

  • Sanctuary Hotel New York offers the following activities/services (charges may apply):

    • Fitness center
    • Library
    • Evening entertainment
    • Nightclub/DJ
    • Locker rooms
    • Fitness
    • Happy hour

  • Guests staying at Sanctuary Hotel New York can enjoy a highly-rated breakfast during their stay (guest review score: 5.5).

    Breakfast option(s) include:

    • American
    • Buffet

  • Sanctuary Hotel New York has 2 restaurants:

    • Haven Rooftop
    • Sushi Lab

  • Room options at Sanctuary Hotel New York include:

    • Double
    • Quad

  • Check-in at Sanctuary Hotel New York is from 3:00 PM, and check-out is until 12:00 PM.

  • Sanctuary Hotel New York is 0.7 miles from the center of New York.

  • The following parking options are available to guests staying at Sanctuary Hotel New York (subject to availability):

    • Parking on site
    • Private Parking
    • Parking