Sanctuary Hotel New York is a boutique hotel located 459 feet from Times Square and within 1056 feet of Radio City Music Hall. It offers free WiFi throughout the building and a 15% discount to the flagship Tender Restaurant located inside the Sanctuary Hotel. Guests of the Sanctuary Hotel will receive entry to the NYSC Elite Health Club. Rooms include a desk, leather headboards, and plush bedding. A flat-screen cable TV and an iHome system are also provided. Private bathrooms are fitted with marble countertops and eco-friendly bath amenities. A daily continental breakfast is available at Sanctuary Hotel. Personalized concierge services are also offered. Guests can enjoy Haven Rooftop Restaurant and Bar, Sushi Lab as well as Sushi by Bou restaurants. The Sanctuary Hotel is with 1.2 mi of Madison Square Garden and the Empire State Building. Rockefeller Center is 1585 feet from the property.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of New York, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
1 full bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.0
Facilities
8.0
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
9.5
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Betty
    United States of AmericaUnited States of America
    The location was absolutely perfect ... close to Times Square and the Theater district! All staff I interacted with were friendly and helpful! It was great to have the included Continental Breakfast ... while it was limited and simple, it...
  • Maria
    United States of AmericaUnited States of America
    The staff makes me feel like home. Vicky it’s AMAZING! 🤩 The bedroom comfortable and clean. The breakfast delicious and healthy. Great option for my kids. The Doorman are very nice and helpful. Helping me with the taxis and luggage. The hotel...
  • Lisa
    United States of AmericaUnited States of America
    Beautiful hotel with the most comfortable pillows.

Hotel area info

Restaurants
2 Restaurants On Site

  • Haven Rooftop
    • Cuisine
      American
    • Open for
      Brunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Sushi Lab
    • Cuisine
      Japanese • Sushi
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Sanctuary Hotel New York
Great facilities! Review score, 8

Most popular amenities
  • Free WiFi
  • Parking
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Kitchen
  • Dryer
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs $55 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Languages Spoken
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Russian
  • Urdu

House rules

Sanctuary Hotel New York takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Sanctuary Hotel New York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the same credit card presented at booking must be presented at check-in.

The daily facility fee includes the following:

-Discount at (daily) Tender Steak Sushi Restaurant

-Daily continental breakfast

-Le-Columbe Coffee & Tea Station

-Upgraded complimentary WiFi in rooms and common areas

-Unlimited local, long distance + 1 800 calls (excludes International calls)

-S.T.A.R. (Service Tailored to Any Request) personalized concierge service

-Haven Rooftop priority access (excluding buy-out events)

-Complimentary print, scan and copy service

-Luggage storage

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sanctuary Hotel New York

  • Sanctuary Hotel New York is 0.7 miles from the center of New York. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Sanctuary Hotel New York may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sanctuary Hotel New York has 2 restaurants:

    • Haven Rooftop
    • Sushi Lab

  • Check-in at Sanctuary Hotel New York is from 3:00 PM, and check-out is until 12:00 PM.

  • Sanctuary Hotel New York offers the following activities/services (charges may apply):

    • Evening entertainment
    • Nightclub/DJ
    • Happy hour

  • Room options at Sanctuary Hotel New York include:

    • Double
    • Quad