1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly and helpful staff. Comfy beds. Plenty of tea/coffee. Plenty of breakfast choice, and good range of time. Plenty of space to move in room. Iron and ironing board in good size built in cupboard wardrobe.
Negative section of review
Hairdryer worked but had broken heat switch.
Positive section of review
Breakfast was lovely, but needs to put cold fresh orange on until end of service. We went down for breakfast at 9.13, hot fresh orange!! Second morning down at 9,20 No fresh orange just apple juice yuk.
Positive section of review
The reception staff and restaurant staff were friendly and professional. The facilities offered were very good and reasonable costs.
Negative section of review
Unfortunately we used Booking.com to make the booking. Previous experience should have told us that using this method nearly always means that you don’t always get one of the better rooms. This room, although comfortable, overlooked the very large and noisy extractor fan from the kitchen, along with noise it also pumped out the heat from the kitchen.
Positive section of review
Sygun Fawr is in a great mlocation. We were made very welcome, the room was nice with good views and we had a very good breakfast.
Positive section of review
Good size room, decent bed, good shower facilities. Easy to get into Liverpool with a car.
Negative section of review
Music and noise until past midnight, possibly a big issue because our room was right next to reception/noisy areas. Lots of loud talkers in corridors - again likely because of the positioning of our room. Lack of plugs near the bed. £15 per person for breakfast seems excessive.
Positive section of review
Good location and parking available
Negative section of review
Room was warm and the toilet in the room dripped throughout the night (I should add that we didn’t report it as we discovered it late and left early in the morning so didn’t bother).
Positive section of review
Convenient
Negative section of review
Little tired in places
Positive section of review
Location
Negative section of review
Rude reception staff, long wait to check-in, smelly room, very dated decor/furnishings & basic breakfast.
Positive section of review
Nothing
Negative section of review
When we arrived, we noticed that the entrance was dirty and neglected. Additionally, when we entered the property, it was unclean. We got to the room and everything was not clean the sheets looked dirty. Then we came across the shared bathroom, which was completely filthy, and to make matters worse, the door didn’t close. My friend and I didn’t feel safe, so we decided to stay somewhere else.
Positive section of review
Tv Bed
Negative section of review
Pillows too hard Breakfast not up to scratch