1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Big bed, comfy pillows, nice breakfast. Friendly staff apart from one lady who was very standoffish. Easy to come and go, good cheap parking when staying at the hotel.
Negative section of review
There was no mirror on the dressing table so unable to sit and do makeup, but requested one and told it was not possible... Also, no iron in the room (staff were brilliant in supplying this when asked) No plug sockets next to the bed and also no toilet brush.
Positive section of review
The location in Bloomsbury park is fantastic and easy to find, the hotel manager was exceptionally helpful. The hotel is clean and breakfast was plentiful and hot.
Negative section of review
The lady on the reception desk was quite rude about early checkin when we arrived before 3 pm. We understood we were early but she did not need to be rude.
Positive section of review
Fantastic well maintained property in the heart of a beautiful city. Will definitely use again
Negative section of review
Nothing to dislike
Positive section of review
The pub was lovely and the staff very pleasant. The rooms were outstanding!!…Super impressed.
Negative section of review
We had dinner there. The menu looked fabulous however there were a number of issues. There was new staff member who got the order a bit wrong - that was fine and we totally understood. However, we ordered entrees and mains for the 3 of us and EVERYTHING came out at the same time. I would have thought that even the kitchen staff would have questioned that. All of that aside, when we did have our meal it was a big disappointment..not good at all. The sad part is that the food was no reflection on the pub and the front of house staff. Sorry, but they need to get a better chef/cook. 😔
Positive section of review
Clean. Good location/near airport. Nice setting. Easy to pick up and leave keys.
Negative section of review
It was quite cold and we could not turn on radiators/no heat. Instructions for this were poor/too brief.
Positive section of review
Good size and location Plenty of facilities Good price
Negative section of review
Lower flooring wasn’t fitted well, it bowed to the extent a doors couldn’t be opened Unfortunately it took 3 lots of chasing and over 2 weeks for the deposit to be retuned
Positive section of review
Pool, breakfast, friendly staff
Negative section of review
Bed was too hard, pillow was too hard and lumpy.
Positive section of review
The door entry and the village
Negative section of review
Being deceived that breakfast was included, when it was not. The TV service persistently lost connection. The room was tired and needed some TLC. No curtains, only blinds that let the summer light in. Room is supposed to be sound proof, it is not. There was a stale smell from the bistro up the flight of stairs to the rooms. Certainly not value for money whatsoever.
Positive section of review
Lovely place, lovely staff
Positive section of review
Spotless everywhere.
Negative section of review
Nothing