1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This hotel is absolutely fabulous. I couldn't fault it. The bed was super comfortable. Everything was impeccably clean, and despite renovation work, it is beautifully decorated. Surprise bedroom treats and a delicious breakfast. The staff were professional and welcoming. It was really wonderful..
Negative section of review
The pictures on booking.com I saw made it seem like there was a rooftop pool. The pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit.
Week Saint Mary, United Kingdom
Positive section of review
The property was outstanding. Absolutely everything we needed was provided. The bath robes and slippers were a bonus as was the cream tea welcome pack! The hosts were available had we needed anything but there was nothing we needed. It was just perfect.
Negative section of review
There was nothing we didn’t like. Even the dogs were well catered for, with food bowls, dog towels etc all provided.
Positive section of review
I love the style of the building and decor - the staff were ALL really friendly. We LOVED the two dog beds set up in our suite - so welcoming
Negative section of review
Nothing not to love
Positive section of review
We missed breakfast as we did not see the instructions on the second page of the welcome that it had to be requested the evening before
Negative section of review
The above could have been highlighted at check in, although, to be fair, we were in a rush
Positive section of review
Location to London stadium was perfect, lots of good local eateries around and plenty of amenities on the doorstep
Negative section of review
Only gripe would be the water quality, but that’s not because of the apartment, that’s just the area as a whole as the water down at the stadium was exactly the same
Positive section of review
Clean Aesthetic Nice wellness facilities Good location Pleasant staff (shout out to Finn)
Negative section of review
Nothing
Llandrindod Wells, United Kingdom
Positive section of review
Food was excellent warm friendly welcome from management and staff and very helpful
Positive section of review
Excellent hosts, friendly staff, superb breakfast
Positive section of review
The locate. Bed was lovely clean and quiet
Negative section of review
Cob web on top of window on right
Positive section of review
Comfortable bed
Negative section of review
The reception staff were so unwelcoming and hardly acknowledged us - given a room with no shower and the most basic room - when complained begrudgingly gave a better room with empty shower gel in shower - was told could get reduced rate parking by message - nothing offered until asked again two hours after checking out!