1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a wonderful stay! Helen was incredibly kind and welcoming. She recommended us great places to visit and was always helpful with such a positive attitude. The place is beautiful, peaceful, and has all the comforts we needed. Highly recommended!
Negative section of review
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Positive section of review
Loved the location, so much around for family and dog walks. Loved the info pack put together was very useful! The cabin was great size, hot tub was lush and commutation from company was great throughout.
Negative section of review
The cot we paid extra for wasn’t a cot, it was a travel cot and I think broken. We had to put pillows under it or our daughter would have pretty much been sleeping on hard floor. It was ok, we got around it but would have just brought our own if we k ew it was a travel cot.
Positive section of review
We found the property beautifully clean run by a lovely friendly couple, who simply could not do enough for us.
Negative section of review
There was absolutely nothing we didn’t like
Bourton on the Water, United Kingdom
Positive section of review
Beautiful little place, not much in the area but that was what we loved about it, very quiet.
Negative section of review
Nothing
Positive section of review
Hotel owners were decent people, the room was comfortable, and good value for money
Positive section of review
The location was excellent not far from the centre and the train station
Negative section of review
The domestic staff were good and helpful. But the lady that was serving breakfast was not too accommodating to me .
Positive section of review
Excellent location. Great service from staff. Great buffet breakfast.
Negative section of review
Age of property shows in the rooms.
Positive section of review
Lovely place, 10 minute walk to town center.
Positive section of review
Lovely room. Bar beautiful. Staff friendly.
Negative section of review
Nothing.
Positive section of review
The hot tub was amazing. Lodge was very spacious and access to en suite a useful addition. There were lots of board games available in the lodge and if you wanted to use it a PS4 and smart TV.
Negative section of review
The boiler has defect where the pressure drops regularly leaving no hot water. We had to keep topping it up which is fine as it takes 30 seconds if you know how, however it is not something I would expect anyone to have to do when on holiday. It’s an issue the owners are aware of and in my opinion if your letting a property out for holiday it should be a priority to rectify. The prices on the holiday park are very steep to. I know this isn’t about the lodge specifically but swimming is extra. Unsure if there was a general pool as we used the splash park for our 2 year old which he loved but it was £20 a session which on busy days you’ll get an hour. Food prices and shop on the resort are heavily inflated to.
