1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clear and tidy studio. Everything smells fresh. Modern toilet and you can find everything you need in the kitchen part. Close to the public transport and easy to find free car parking on sites during the weekend! Perfect, professional and fast contact with owner. Very easy check in - code to the entrance is send by message. Fast Wi-Fi, calm area and quite in the studio inside during the day and night. Very comfortable beds. Deeply recommended and I will be back :)
Negative section of review
Nothing.
Positive section of review
I love this hotel. The staff are fabulous - welcoming, helpful and friendly. The location is great, so near Russell Square underground and on a quiet street. Wonderful breakfast and a very good in-house bar and restaurant.
Negative section of review
Nothing.
Positive section of review
Great location, it is a little hard to find the door. Spacious and tall ceilings. Comfortable.
Negative section of review
No lifts, lots of curtains not staying up (shutter type), nowhere to store luggage on check out day.
Positive section of review
The studio was very clean, with a comfortable bed and good cooking facilities .
Negative section of review
Nothing
Positive section of review
The room was excellent, breakfast was great and so was the dinner!
Negative section of review
The price was a little expensive considering it was in Ludlow
Robin Hood's Bay, United Kingdom
Positive section of review
Lovely property, beautifully decorated
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location . Lovely rooms .
Negative section of review
We went down to eat in the bar area not slot of people about dirty tables glasses all empty stick on table. I asked twice for our table to be cleared after we finished our meal still no one came so we moved the plates to table next to us. Waiting staff just like to look busy
Positive section of review
Location and clean
Negative section of review
Nothing.
Positive section of review
Very comfortable
Negative section of review
Kitchen windows didn’t have blinds so felt like you could be watched while in the kitchen at night
Positive section of review
Location
Negative section of review
Attitude of the property 'manager' was very poor. In a rush to do the minimum and get away. Was not at property as agreed and confirmed through Booking.com Carpets were dirty, hallway musty. Booking.com washing machine and dryer info is wrong. Is not available as described unless paying £10 per load. There is no air-conditioning as described. Bathroom is very, very small. Too small for easy use. A large built person would have great difficulty The kitchen, cooker etc was outside our room on the second floor between our room and the stairs. Does this meet UK fire safety stds? All in all, the impression is of a hands-off approach to guests.