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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
First impressions were good, a beautiful well kept building directly opposite the sea. We were met by David who was friendly and welcoming. Once inside we could see the whole house had been decorated and furnished to such a high standard and everywhere is meticulously clean. We had a really wonderful stay in the teal room and it was within easy walking distance of some fab restaurants, little independent shops and the harbour and beach. We were lucky that the weather was warm and sunny so it felt like a mini-break but without having to go abroad - perfect !!.
Positive section of review
- excellent location - comfortable bed - on each floor there is a drinking water dispenser and free half-liter bottles - coffee/tea maker in the room with reserves and tea bags - they have a lounge with free coffee, water, carbonated drinks, fruit and free snacks, where you can stay, for example, during your free time or after check-out, without needing the room card to enter there - there is the possibility to leave your luggage at the reception after check-out
Negative section of review
- the continental breakfast, poor and the refill very slow. I found in the 2 mornings either the juice containers or the coffee containers or the platters for sausages (only a kind of prosciutto cotto ham) and cheese (all the same assortment), those with croissants or empty baguettes and it was necessary after a while to we request that they be refueled. More attention is needed from the staff to these aspects. If you want to serve a hot breakfast, you have to pay 19 Lire - there is no refrigerator in the room - the windows are fixed, the room cannot be ventilated - no cleaning was done and towels were not changed at all during the 2 days of stay - the bells that can be heard from St Paul's cathedral I stayed 2 nights from Friday to Sunday and, unfortunately, on the night of Friday to Saturday the bells of the cathedral, which is in the immediate vicinity, could be heard all night. The bells marked not only every hour of the night but also every half hour, and even rang at three quarters of an hour; fortunately, the same thing did not happen on the night from Saturday to Sunday, then the bells rang only in the morning, around 7 o'clock. Therefore, I don't know exactly according to what rules the bells ring, but when they ring all night they are very disturbing, even and with earplugs - when we did the check-in and paid for the room, 50 pounds were withheld for the payment of the room as a guarantee for possible damages during the stay so it's good to have them with you a mention: the hotel is currently under renovation and you enter the hotel through a secondary, side entrance, not the main one
Positive section of review
Easy to find, great location near to the Three Counties Show ground (15 minutes ), Ledbury & Malvern. Comfortable large bed, strong shower, all you need in the kitchen, lovely touch the nibbles & wine, controllable heating & lovely private terrace to sit out had weather been ok. Very dog friendly with a small paddock you could take your dogs in to very close by. Will be returning.
Negative section of review
We liked everything
Positive section of review
Lovely apartment for the weekend with everything close by. The apartment had everything we needed for the 2 nights we stayed. Carl was the perfect host and met us at the apartment and was on hand if we needed him at all.
Negative section of review
The only small thing was the pubs further down the road. On Friday and Saturday it was noisy outside until 1am. It didn't bother us too much but it was still loud.
Positive section of review
Regular visitor and that says pretty much everything, great location, friendly management/staff, well appointed, clean and very comfortable.
Negative section of review
Couple of minor points; would be great to have hot chocolate as a beverage option and on my last visit there was no bottled water in the room (William) - all fixable stuff.
Positive section of review
Friendly staff, amazing location and view, good bedroom and bathroom, tasty breakfast
Negative section of review
Some noise from the corridor and bar below
Positive section of review
Good bed and easy access with the informations the host gave us per message
Positive section of review
Nice owner, very clean and comfortable. Tasty breakfast.
Negative section of review
Right next to a pub which was pretty noisy into the small hours. It was a Friday night.
Burnham on Sea, United Kingdom
Positive section of review
The hot tub