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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Trotton, United Kingdom
Positive section of review
We are a couple who stayed with our 7 month old baby and we were very happy with our stay. It was just what we needed when visiting family nearby. The facilities are excellent with everything you could need for a short break. Pleased to find a well equipped little kitchen with glassware/cutlery/crockery, tea/coffee, washing up liquid/sponge/cloth and even a two ring electric hob, if we needed it. The bathroom, while fairly open to the room, makes clever use of the space and works really well. Everything is clean, tidy and efficient. There was plenty of space for us to set up a travel cot for the baby while still having room to move around. The bed, while low to the floor, was very comfortable. I’d happily stay here again!
Negative section of review
We were without hot water at the start of our stay but a quick text to the owners saw this being resolved immediately and hot water was running less than 30 mins later. Can’t ask for more than that! I am 5ft5 and found the head height to be fine but my husband of 6ft struggled more with a few little bumps to his head. We could obviously see from the photos that this might be the case before booking! If you can remember to duck down then this wouldn’t be a problem for you! It wouldn’t stop us from staying here again.
Positive section of review
Lovely staff ( especially blond girl who loves books)who were so helpful and friendly- great location with lots of parking nearby - lovely food and drink in eve and when I said I would leave before breakfast they left me a lovely packed lunch to go. Would highly recommend- fantastic value
Negative section of review
Couldn’t get tv working but didn’t bother me
Positive section of review
Absolutely lovely decor. Genuinely dog friendly. Friendly generally but also professional. Nice food and drinks. Efficient. My door key worked. Lovely communal spaces. The way my room fixtures and fittings had been thought through. It is a well designed experience.
Negative section of review
Nothing
Positive section of review
Very convenient location, close to St Pancras for our early morning train the following day. Staff were very friendly & helpful, especially Yaz who took the time to have a chat with us.
Negative section of review
Room was a little on the small side, but manageable for one night & for ease of location.
Positive section of review
The reception staff were superb. The breakfast was excellent. Car parking easy. Very clean room and hall ways. Bar staff excellent. The manager was very helpful and courteous.
Negative section of review
No desk. No second chair. Tap on basin very stiff room 229. Toilet flush hard to push!
Positive section of review
Lovely old building…lots of appeal Had four poster room …spacious Very quiet Lovely bed linens and bathroom with bath Breakfast excellent
Negative section of review
Nothing
Positive section of review
Friendly staff. Good location. Good parking. Nice room. Nice breakfast.
Negative section of review
Breakfast nicely cooked and presented but sausages and bacon a little tasteless. Maybe use to cumbrian and local produce !!
Positive section of review
Excellent value for money, comfy beds, good size room, friendly staff
Negative section of review
We received an email before our stay offering us a complimentary takeaway breakfast but when we asked the staff they didn’t seem to know anything about it
Positive section of review
There was noting to like did not stay there/could not stay there.
Negative section of review
Firstly, was given the wrong address I think this is done intentionally because the actual address is a dive.in a very terrible part of Birmingham. Secondly, was warned before viewing the address from the letter that bad reviews are given because of the run down area which did not look at all a safe place to stay and to leave your vehicle. Also a bit of a smell at the property not pleasing to the eye. Did not stay left immediately.
Positive section of review
Lovely and clean and in a great location