1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Having access to community dining, laundry and lounge was convenient and enjoyable. While the location of Ravenglass was a little isolated with no towns of note and absence of amenities the actual Muncaster Castle made up for it. The gardens were an absolute delight - even in the rain with very damp ground. It was one of the very few countryside or garden areas we heard birdlife. The bird shows were fabulous presented by friendly and knowledgeable staff.
Negative section of review
I had assumed Ravenglass was close to the lakes district and so was disappointed with the distance to anywhere else of note. The castle grounds made up for that.
Positive section of review
Helpful staff, printed our flights off, great. Location, lovely walk to town , breakfast good, beautiful grounds, quiet ,only birdsong sounds , windows opened , beautiful old building
Negative section of review
The room was very small , bed only small double,
Positive section of review
Fantastic availability and choice of food for breakfast. Staff extremely helpful and friendly. Convenience for access to the O2 and surrounding areas.
Negative section of review
Room service - more assorted choice of food. We've always been very lucky with the view from our room, slightly poorer view this time, but wouldn't complain.
Positive section of review
The hosts had left us some provisions which we used for breakfast - it was so thoughtful of them and so convenient for us!
Positive section of review
Location was in a good place near to everything but we wanted to do ..pubs and habour
Negative section of review
Needs a deep clean as sat looking at it put us off eating breakfast and the water in tea tastes awful was same when you in room so had to buy elsewhere
Positive section of review
Room was very cold windows was broken bed was not clean belancat was dirty
Negative section of review
Location
Positive section of review
The location is good, and the bathroom is clean, but it has a bad odor.
Negative section of review
The whole room smelled like a sewer, so when I came back, all my clothes and backpack smelled bad. The bed and curtains were dirty. Felt unsafe at night near the hotel.
Positive section of review
The view was lovely ❤️
Negative section of review
omg… the room they gave us was horrible. There was a big bright light outside our room that was turned on the entire night and we couldn’t sleep at all. (see photo) We paid £125 to not sleep. We slept so uncomfortably because of that light. Food was just okay too.
Positive section of review
Everything was good.
Negative section of review
To be honest we just needed to turn the heating off as it was too warm, but the owners came once we messaged and we managed to turn it off.
Brighton & Hove, United Kingdom
Positive section of review
It was good overall
Negative section of review
As smoker they do not have smoking area. Told me to smoke outside the front. Expected breakfast to be buffet like I had in other hotels. Asked for toiletries but they said they do not have.