1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Exactly what was needed for an overnight stay prior to flying out. Staff were friendly and helpful. The sound insulation was excellent, given that planes were constantly flying very low overhead.
Negative section of review
A more substantial duvet would have been good.
Positive section of review
Ideal location for us, comfortable, lovely staff very friendly and helpful. Great power shower. Lots of individual breakfast cereals to choose from coffee, tea, biscuits, comfy bed.
Negative section of review
Unfortunately there was a problem with the radiator in our room, unable to turn it off - very hot! But the owners actuality turned the heating off overnight for us ( weather was good) so was much better.
Positive section of review
Rooms were not made. After understanding that rooms are made only upon special request, they were still not made.
Negative section of review
Very small bathroom, lobby crowded by people who seem to come to work in lobby and feel like home. Rooms made only upon request.
Sutton Scotney, United Kingdom
Positive section of review
Ease of location; comfortable rooms . Road noise was not an issue
Rainhill, United Kingdom
Positive section of review
The building is stunning, the location is beautiful
Negative section of review
The layout of the room was ridiculous, the cables from the bedside lamps were plugged in a few feet away from the bed, meaning we had to get out of bed to turn them off, so pointless really. The kettle was plugged in in such a way that the kettle wouldn’t sit flat on it and the little table it sat on was practically on the floor so we had to sit on the floor to make a coffee. The toilet flush handle was snapped meaning we couldn’t flush the toilet, I shouldn’t have to lift the cistern to flush a toilet in a high end hotel!!! The bed, was two singles pushed together, meaning that if either of us moved we ended up in the gap between the two. Breakfast the next day was tasty but the portion size for the price wasn’t justified. I emailed the hotel and gave them 48 to respond, but heard nothing in reply. I paid for a deluxe double for our wedding night and this was so far from deluxe.
Derry Londonderry, United Kingdom
Positive section of review
Clean, central staff are wanting to do their best
Positive section of review
Lodge, location was lovely. Great for walk.
Negative section of review
A member of staff on reception really lets you down. Not professional. Apart from that, everything else was great it just left an impact on holiday.
Positive section of review
Lovely property with everything we needed.
Positive section of review
All great, but rooms need some renovation
Positive section of review
Good was good
Negative section of review
Room was terrible nothing worked It was really old and dark Beds uncomfortable