1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bradford on Avon, United Kingdom
Positive section of review
Friendly, professional, helpful staff. Nothing too much trouble. Kept my weird food stuffs in a fridge so didn't go off. I most often was served by duty managers David (who as well as serving, introduced and signed me in) and Susie (who helped inducting me into dietary provision); Charlotte my evening waitress and Linda for breakfast. Blessings to whomever set up in the gargantuan Bridal Suite (Room 17), I spread out enthusiastically and I've never slept as well in any bed not my own. Everything worked and was clean. (TV I don't know as didn't use.) Apologies to anyone I haven't mentioned, kudos to chef Xavier who I didn't meet but gleefully encountered his talents as much as possible!
Negative section of review
I didn't have the wit to stay longer. My parents are interested in staying though!
Bowness-on-Windermere, United Kingdom
Positive section of review
The room we stayed in was an odd shape, the decoration and furnishings were sympathetic and accentuated the shape rather than detracting from it. The bed was comfortable and cosy. The checking in experience was friendly and informative. We had a drink in the evening on the terrace where the wonder of the Lake District was laid out for us to watch.
Negative section of review
Why Japanese artwork? It just seemed a bit of a clash with everything else.
Positive section of review
We've stayed here 3 times now for short breaks in Northumberland and is the perfect location. Self check in is fantastic - never seen the owners but don't need to and I'm sure they'd be contactable if needed. Fridge in room is a bonus. Great location and perfect for a few nights away
Negative section of review
Bathroom - bit outdated and shower water pressure wasn't great but fine for a few nights
Positive section of review
Great location for anyone using Paddington station for their travel. Nice area with canal. Didn’t gave tkme to check boat trip, it seemed worthwhile.
Negative section of review
Sorry, that windows didn’t opened. We missed fresh air.
Positive section of review
Nice classic style. Interesting gardens, great host. Perfect location for early airport departure. Tasty breakfast also.
Positive section of review
Fantastic location right in the heart of Oxford. Ver clean room -bathroom very good. Helpful reception service.
Negative section of review
The winding stairs were a bit tricky to navigate for my 85 year old Mum. The guys on reception happy to help with luggage up the stairs though which was greatly appreciated.
Positive section of review
Very large and comfortable room with wonderful sea view and well cooked breakfast. Couldn't ask for more.
Positive section of review
Good facilities comfortable and clean bedrooms. Allowed us to leave a car in the car park for the weekend.
Negative section of review
No place to safely leave our bikes overnight.
Positive section of review
I enjoyed the breakfasts. They were always on time and nicely cooked.
Negative section of review
Car parking was an issue as I have difficulty walking at my age. On my departure day I was indebted to the lady in the kitchen. It was market day and I could not use the parking bays at the front. So she told me to bring the car to the side entrance and she brought my three bags to the car. I could not have managed to do that on my own. On arrival, Anita was very helpful as regards parking in the road at the back of the hotel. She gave me a shout when a space became available and I was able to park there overnight. The television on my room had poor reception. I reported it but nothing happened.
Lytham St Annes, United Kingdom
Positive section of review
Location is perfect
Negative section of review
Sauna was closed